Originally Posted by stray123

So I purchased my 2009 A4 with 79,000 miles last year from a dude off Craigslist. Its a beautiful car...but is plagued with issues. I knew it had a coolant leak before I bought it, but since I am a prior aircraft mechanic I figured I could handle it. Well it wasn't a leaking hose, but instead a bad pump. I changed that in my garage for $300 (part from Niello Audi in Sacramento). I also noticed that the car wasn't as fast as I thought it should be, but since I am a new Audi owner I had nothing to compare it to. Needless to say the turbo was going bad after I had a shop test it (after getting a handful of underboost codes). The new turbo cost me $2000 installed. So by now, I'm starting to regret my foray into the land of Audi. I havent even began to complain about the fact that it seems like I need to add oil very often. I know turbos can burn oil, but it seemed crazy how much. So I finally decided to add a quart and reset my trip meter. I was getting about 900 miles per warning light! I learned what was wrong by browsing this message-board/forum. I called Audi of Concord in Cali (about 45 min away) and they said they would do the consumption test (not sure if it was supposed to be free or not). I get there and the attendant looks at his computer and says the last owner already did the Phase 1 and Phase 2 and that the mileage alone (it now has 87K miles) makes me ineligible for any help. He then tries to get me to trade mine in and buy another Audi. I leave pissed off that they didnt call me and save me the hassle before I took the time off from work. Then tried to get me into another Audi after seeing how they stand by their work. About 4 months later after adding what seemed like my millionth quart of oil, I've had enough. I send an e-mail to Audi of America and let them know how I felt about my situation and their cars in general (I also throw in that I'm active duty military for good measure). Two days later I get a reply from Amanda Trybon from AoA stating that the dealership made a mistake and that the dealership agreed to pay for all my consumption testing. And if it failed, the dealership would either cover the engine work completely or heavily subsidize it. Thats pretty cool for a car that is WAY over warranty and an owner that bought it 2nd hand. To add icing to the cake, when I bought my car in to Audi of Concord for the Phase 1 today, they gave me an $80K+ 2015 Audi A8 as a loaner car. Hopefully they take care of everything, but as of right now I am impressed with service tech Michael Allen at Audi Concord and Audi of America. I'll let you guys know how it turns out.