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Audi Service Broke My Car! (?)

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Old 08-25-2015, 08:54 AM
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Default Audi Service Broke My Car! (?)

On the drive home from my 55,000 service, piece covering the driver A/C vent fell off. The connector tab is snapped. I was in too much of a hurry to go back and haven't had time to complain yet - must have been over a month ago now.

Does any one know if there is any reason the mechanics would have been monkeying around in this area to perform 55K?? If not, I will let it go as a unfortunate coincidence and figure out how to re-assemble myself. If they actually have to open up the dash, or get into this spot, then I would be much more confident this was due to their handy work and that they should fix it.

Thanks for any advice/info.
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Old 08-25-2015, 10:42 AM
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Originally Posted by AvantMore
On the drive home from my 55,000 service, piece covering the driver A/C vent fell off. The connector tab is snapped. I was in too much of a hurry to go back and haven't had time to complain yet - must have been over a month ago now.

Does any one know if there is any reason the mechanics would have been monkeying around in this area to perform 55K?? If not, I will let it go as a unfortunate coincidence and figure out how to re-assemble myself. If they actually have to open up the dash, or get into this spot, then I would be much more confident this was due to their handy work and that they should fix it.
Good luck getting your dealership to take responsibility for this. I have had damage done to my Audis four times over the years by my dealership, and if you don't spot it before leaving their premises, they will say it's your fault.

That's why I try to inspect my car thoroughly before leaving the lot.

Unfortunately, you're probably going to have to suck it up and pay for this repair yourself.
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Old 08-26-2015, 03:10 AM
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^ Agreeded. No reason the tech or any other dealership personel should need to touch the dash/bezel area on a 55k service. Anytime I visit the dealer I do a walk around with the advisor and inspect the car before sigining off.
Old 08-28-2015, 12:40 PM
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Originally Posted by E92MPower
^ Agreeded. No reason the tech or any other dealership personel should need to touch the dash/bezel area on a 55k service. Anytime I visit the dealer I do a walk around with the advisor and inspect the car before sigining off.
Should have did that when it happen bro. too late
Old 08-28-2015, 12:40 PM
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or at least called
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