Henry Kang

Thank you very much in advanced!

KX3435

Strife1013

MyAudi tracker - Welcome

I believe Canada lets you check the status online. USA really needs this. Other than that I think your dealership would be the way to go.

Henry Kang

I can't seem to register, does the dealer provide you with the sign in info or we have to sign up at myaudi.ca?

Strife1013

That I don't know. I don't even know if that site works but I would assume it would. I would ask your salesman and tell him you want to track your car and if that site will let you and/or how to sign up for it.

plat27265

MyAudi.ca is no longer being used by Audi Canada. When I special ordered my S5 early this year, I asked my salesman to sign me up and activate my account on MyAudi.ca. It worked for a few weeks but the content in it is not being updated. Eventually, my account on this site was closed. I was told that Audi Canada no longer supports it.

Z06jerry

correct ...

MyAudi tracker - Dealer login

plat27265

I am not sure why Audi Canada stopped using this service. This is a great marketing tool that they can use for new and existing customers. Customers who special order cars are not the run-of-the-mill car buyer. They want something special. MyAudi tracker is a way of Audi corporate to say that they're special clients. It further develops good first impressions or continued loyalty to the Audi brand. It is also a sales tool to sell Audi accessories and after-sales services to the new car owner. At the same time, anxious clients need not call their sales person just to check on the status of their vehicle. My sales person got annoyed with me and kept wondering why I would check on the status of my order every other week. He thinks I don't trust him. That is another story. I digress.

My impression of Audi Canada is that they're making customers feel that they're selling just another car making you feel that an Audi is not so special. I say this because there's been a lack of customer care in the form of the defunct Audi Tracker and non availability of the Euro Delivery Program. They do have a nice showrooms but so do the other top car brands. Their website is severely lacking in detailed info on their vehicles. I had to go to other Audi websites (Germany, UK, South Africa, Australia, Audi Media USA, and the Audi Technology portal) just to learn more about some other details of their product. It is pathetic.

Henry Kang

Agreed, my salesmen is pretty cool, so at times I feel kind of bad kept asking him to check up on it. Much more better and efficient for Audi to run this program so customers can check it themselves. Win win

VM

I'd be very curious to know how many Audis are actually special ordered each year in Canada, though... (and this forum is obviously a bad sample since I feel like most Canadians here special ordered their cars?)

plat27265

Canada's market is approximately 1/10th that of the US. If you know how many US Audi customers who special order their cars, 10% of that number is approximately the number of Canadians who special order their cars. In general, most people (regardless of nationality or culture) who special order vehicles want something unique or special and they're willing to wait for their perfect car. They are passionate car owners. Some are so passionate that they care to share their experiences, knowledge, and opinions in forums such as this and others.