Anyone know how to erase entire phone memory on the MMI?
#1
Anyone know how to erase entire phone memory on the MMI?
I have replaced two phones and am on my third. The problem is that each phone, when paired, stores all my contacts. That's all fine, in general, but now, on my third phone, it will only store about 1100 contact because the memory is full, for some reason, the MMI system has kept the contact from the other two phones.
I can erase my current directly but that doesn't free up any of the other space. Anyone have a fix?
Thanks!
I can erase my current directly but that doesn't free up any of the other space. Anyone have a fix?
Thanks!
#2
AudiWorld Senior Member
The manual gives the process for clearing the MMI memory. I can't recall it at the moment, but it's there. There are 4, if memory serves, for phones and not sure what else other than the jukebox.
#3
AudiWorld Super User
I have replaced two phones and am on my third. The problem is that each phone, when paired, stores all my contacts. That's all fine, in general, but now, on my third phone, it will only store about 1100 contact because the memory is full, for some reason, the MMI system has kept the contact from the other two phones.
I can erase my current directly but that doesn't free up any of the other space. Anyone have a fix?
Thanks!
I can erase my current directly but that doesn't free up any of the other space. Anyone have a fix?
Thanks!
#4
Audiworld Junior Member
Join Date: Oct 2012
Location: Orange, CA
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I have replaced two phones and am on my third. The problem is that each phone, when paired, stores all my contacts. That's all fine, in general, but now, on my third phone, it will only store about 1100 contact because the memory is full, for some reason, the MMI system has kept the contact from the other two phones.
I can erase my current directly but that doesn't free up any of the other space. Anyone have a fix?
Thanks!
I can erase my current directly but that doesn't free up any of the other space. Anyone have a fix?
Thanks!
#6
I did the restore defaults but it doesn't do anything. There's no way to "activate" restore defaults. You put a little check in the box by telephone, and then ... nothing. There's no enter button and it isn't just getting out of that screen. It just doesn't do anything. I'll stop at the dealer, thanks all for trying to help. I'll also check the manual but I'm guessing that'll be useless. BMW is looking better and better
#7
No, the MMI imports my contacts from my phone, because I have an iPhone the car can do this. That's how you search your phone via voice commands. The issue is that it's done this for 2 previous phones and even when you delete the previous phones from your bluetooth connection, the old memory from those contacts remain. They are not deleted and I can't manually delete them and they're taking up too much space in the memory.
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#8
AudiWorld Senior Member
No, the MMI imports my contacts from my phone, because I have an iPhone the car can do this. That's how you search your phone via voice commands. The issue is that it's done this for 2 previous phones and even when you delete the previous phones from your bluetooth connection, the old memory from those contacts remain. They are not deleted and I can't manually delete them and they're taking up too much space in the memory.
#9
AudiWorld Senior Member
Had a play and on the EU SD Card MMI system (as opposed to NA and/or the HDD based system) when the directory is being displayed you can press the Settings option and then select "Delete all private contacts" and then press confirm at the prompt. This only deletes them from the car and not from any connected phone (in my case iPhone 4). In Audi terminology "Private Contacts" are those on your phone and "Public Contacts" are those where you have stored a navigation destination in the car and it is thus available to all drivers. Public Contacts are deleted via the factory reset option, which having selected the items you wish to reset you need to further turn the MMI control until you get to the Yes which you then need to select
Hope this helps
Hope this helps
#10
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Join Date: Mar 2009
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I did the restore defaults but it doesn't do anything. There's no way to "activate" restore defaults. You put a little check in the box by telephone, and then ... nothing. There's no enter button and it isn't just getting out of that screen. It just doesn't do anything. I'll stop at the dealer, thanks all for trying to help. I'll also check the manual but I'm guessing that'll be useless. BMW is looking better and better
place a check in directory and then scroll down to the bottom and select restore default.