Google maps not working
#1
AudiWorld Member
Thread Starter
Google maps not working
Recently I had the MMI upgrade from 4.69 to 7.15-2 and hadn't bothered with seeing if anything was wrong with the system until a few days ago when I tried all things to make google maps come up on the navigation. Nothing worked. I also searched the forums and didn't find much. Help!
When I go to settings the Map view option shows google earth greyed out and although selected, no google maps show on the navigation. See the pics for reference.
Any ideas what might be missing? btw, this used to work just fine before the upgrade... thanks
When I go to settings the Map view option shows google earth greyed out and although selected, no google maps show on the navigation. See the pics for reference.
Any ideas what might be missing? btw, this used to work just fine before the upgrade... thanks
#2
AudiWorld Super User
From the photo, it looks like Google Earth overlay is trying to load (the Google logo is partially lit). For grins, try rebooting the MMI. Press Menu+center selector+upper right function button at the same time. Wait for the 3G bars to fully connect and try again.
#3
AudiWorld Member
Thread Starter
Thanks snagitseven. I tried the reset you mentioned and still doesn't work . Google search works as well as online destinations and wifi hotspot so the issue seems isolated to google maps overlay to the navigation maps. Any other ideas besides taking it to the dealership?
Last edited by jcamber; 05-21-2014 at 09:24 AM.
#4
AudiWorld Super User
Sometimes Audi Connect services temporarily loses some function. (i.e voice command wouldn't work with online destination searches last week). I don't use Google Earth all that often so I'll try mine and see if it's working.
#5
Try pulling the SIM and re-insert, that should force the MMI to reestablish the data connection with Google, hopefully, the overlay will appear. Good luck!
#6
AudiWorld Member
Thread Starter
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#8
AudiWorld Member
Thread Starter
not dumb! and no, I didn't pay it but there was a SIM card when I bought the car and I'm guessing the previous owner had paid for a period of time because as I said, all the other 3G services work just fine. Even google maps used to work before the MMI update took place.
#10
AudiWorld Member
Thread Starter
Tried it and didn't work. This should be covered under warranty I hope!? I just got burned on another issue and Audi isn't being too good to me these days.