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Seat leather stretching after 2 weeks?

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Old 01-09-2014, 11:37 AM   #1
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Default Seat leather stretching after 2 weeks?

Hi there, got a Prestige 2 weeks ago (great year-end deal) and noticed after a couple days the leather on the seat cushion was stretching and showing wrinkles. Took it to the dealer today who says they've gotten other complaints about the perf leather stretching, but mine is the lowest use that they've seen.

Audi's reply to the complaints is that it's "normal wear and tear."

Anybody else with this experience? Dealer says bring it back if it continues to get worse, but so far Audi is not doing anything.

One other thing. I went for brown leather and noticed that the seats don't match the doors. Color and texture different leather.
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Old 01-09-2014, 12:40 PM   #2
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Quote:
Originally Posted by Street View Post
Hi there, got a Prestige 2 weeks ago (great year-end deal) and noticed after a couple days the leather on the seat cushion was stretching and showing wrinkles. Took it to the dealer today who says they've gotten other complaints about the perf leather stretching, but mine is the lowest use that they've seen.

Audi's reply to the complaints is that it's "normal wear and tear."

Anybody else with this experience? Dealer says bring it back if it continues to get worse, but so far Audi is not doing anything.

One other thing. I went for brown leather and noticed that the seats don't match the doors. Color and texture different leather.
What is the color of the leather on door panels?
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Old 01-09-2014, 12:55 PM   #3
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Can you post photos? That would really help.
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Old 01-09-2014, 01:51 PM   #4
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Originally Posted by in2dwww View Post
Can you post photos? That would really help.
pics will help lots; thanks!
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Old 01-09-2014, 03:19 PM   #5
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I got brown leather and they stretch a bit. Mine is 3 months old.
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Old 01-09-2014, 04:14 PM   #6
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While we wait for pics, this might provide some insight into Audi leather:
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Old 01-09-2014, 06:02 PM   #7
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Nice Video, Thanks for sharing. I have my car for exactly a week - 900km, and I have not noticed anything in terms of quality of leather or defects. Temperatures outside range from -20C to -5C.

Good luck with getting it repaired. I would press Audi very hard if my car showed defects in the first two weeks. As someone has said it before, pictures would be great.
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Old 01-09-2014, 09:54 PM   #8
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Two things:
1) The OP said he has a Prestige with perforated leather seats. Do folks think this problem is limited to the perforated leather seats or should those of us with the base seats (I have a Premium Plus) worry about our seats?
2) It may be different with a Prestige, or perhaps a special package the OP has, but it has long been my understanding the A6 does not have either full leather seats or a full leather interior. I believe on the P+ like I have the material around the seat bottom sides (and elsewhere) is some kind of imitation leather (vinyl?). Likewise the door panels and armrest cover.
Oh yeah, a third thing:
I had a 2010 A6 P+ and the leather on that car was wrinkling, bunching and looking like crap within a few hundred miles and I am not that big (62 204 lbs.) that I would beat the crap out of the seats that quickly. The dealer did arrange for Audi to provide new seat covers and I insisted the dealer not use their own staff to install them, but to go to a reputable custom upholstery shop I recommended. The Audi dealer agreed, liked the work the shop did and now outsource all their upholstery/interior work to that shop.
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Old 01-10-2014, 02:47 AM   #9
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I have 4000 miles and seats look good as new. I have owned a few cars in the past where the leather wore pre-maturely and one was a Camry that Toyota fought, but finally gave in on, and the other was an Acura TL that dealer swapped them out and the upholstery shop added some support to prevent the leather from wrinkling again, both tie the fix was good long term.
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Old 01-10-2014, 04:20 AM   #10
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Leather is a tricky subject. Especially in the detailing business. There are hundreds of leather products out there and I have a few of them. Do they work? Yes and no. They each do their own thing.

Leather will stretch and it will shrink. It is possible that the OP's seats were not manufactured correctly and a heat gun will correct it. Or it could be that the leather really did stretch.

Leather Masters makes a product called "Leather Vital" that is brilliant at restoring suppleness to the leather. Just for kicks, I went to the Boxmark website to find out how they think their leather should be maintained. It appears that their products are identical to Leather Masters.

OP, please post pics. Stretching on perforated seats is possible, but how bad is it?
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Old 01-10-2014, 07:54 AM   #11
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Thanks for being patient for the pix. Everytime I'm in the car, it's dark out and the flash washes out the wrinkle details.

As far as the color mismatch, the C7 door panels are leather. They match the Premium's seats, but not the Prestige.

I've had cars for 20 years that show less leather stretching than the two week old C7. As I mentioned in the OP, this is something the dealership has seen, but never on a car this new.
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Old 01-10-2014, 08:08 AM   #12
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The door panel material is the same between the P+ and Prestige. The seat difference accounts for the seat ventilation on the prestige. The "full leather" is an option in other countries, but it's standard on the S6 in the US. The S6 uses nappa leather rather than verano in the A6.

This used A6 Prestige with <5k miles has the same stretch. I'd say it's normal and it probably won't stretch any further than it has: http://www.cars.com/go/search/detail...nal&listType=1
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Old 01-10-2014, 08:22 AM   #13
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Thanks for that post. The curious thing is that the passenger seat on my car and the car in the ad shows no stretching. The other thing your post reminds me is that the dealer service manager says that all the seats with stretching complaints were brown, just like the ad car.

When it's light out, I'll snap some pix of door vs. seat. There's a color difference in addition to a texture difference.
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Old 01-10-2014, 09:25 AM   #14
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From the photo it looks to me like one of two things:
1) Inferior cushioning material under the leather that does not rebound after no one is in the car for a while. Note, all leather seats look like this is the person sitting on them has just gotten out, but they rebound and look more plumped or smooth after a short period.
2) A very heavy person has been sitting on the seat.
The stretching I thought you were discussing (and I had) is related to the actual fit in the corners, where there was bunched leather that never goes away. To me the condition you have is more like bagging than stretching it may not matter, both are not great.
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Old 01-10-2014, 12:15 PM   #15
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I had this happen in both of my 2009 A4 front seats. Audi authorized the dealer to send the car over to an auto upholstery shop which corrected the sagging but the passenger seat did it again to a lesser degree in about a year. My Prestige A6 has not had any sagging but is showing a bit of wear on the driver seat outside bolster.
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Old 01-10-2014, 12:50 PM   #16
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happened to me last year in the passenger's seat, wrinkage and sagging, I complained, Audi said that was normal wear and tear, so i told them if that is the case how the driver's is not showing it, when for sure there is always someone driving, but not always a passenger.
with that argument they agreed to replace the passenger's side, and NOW the driver's is showing the same, I will try now to use the argument that the passengers side has been replaced under warranty and now the driver's is showing the same, lets see what happens.
I have that in my list of things to fix next time I am in service along with
1 weird fan noise when the AC is at 3-4
2 Wind noise on driver's side at freeway speeds.
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Old 01-10-2014, 03:39 PM   #17
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It sounds like it's a normal break-in, not wear and tear, as it happens to both front seats over time. The nappa in my Mercedes did the same thing, only it would also take an imprint of the seam from my jeans - damn soft leather!
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Old 01-10-2014, 03:51 PM   #18
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It sounds like it's a normal break-in, not wear and tear, as it happens to both front seats over time. The nappa in my Mercedes did the same thing, only it would also take an imprint of the seam from my jeans - damn soft leather!
This car has less than 700 miles on it. That's about 20 hours of seat time, max.

The Nappa in my 2011 S4 looks better than the C7.

In any case, dealer is willing to go to bat with ACNA if it continues to stretch...and it seems to be doing exactly that.
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Old 01-19-2014, 04:00 PM   #19
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Hey street. I would probably would have never looked that thoroughly but my seats seem to be more stretched than any other lux brands I've owned. Granted I agree the leather is soft so a little sag and stretch is probably normal but mine did seem a bit more. I'm in the car probably about 45 mins a day and would consider myself not a big guy at all. No offense to anyone!!
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Old 01-19-2014, 04:01 PM   #20
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I have about 2k miles on it
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Old 01-19-2014, 04:01 PM
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