masonL

I have a 2012 A7 Prestige - does anyone know if the illuminated door sill is lit by an actual bulb, LED, or is it a glow wire? Also, how do you remove the sill to inspect it. Just my driver's side is out so it's definitely not a fuse. I'm hoping it's just a bulb.

Thanks.

chenthu

this seems to be a common issue, mine was replaced under warranty, i dont think its just a bulb though..

tenspeed

It's more of a EL plate. Dealer wants around $700 to replace both of my rear door sills.

edit: This ebay listing shows that the sill are held down with double sided tape. See the last picture.
2014 12 13 14 Audi S6 A6 C7 Illuminated Alloy Door Sill Scuff Trim Light Kit | eBay

fkaufman

Very common failure. In my A7 two of the plates were replaced under warranty, one of them twice.

masonL

Thanks for the reply - do you know if the car has to be in warranty or do they cover this anyway? My 2012 has 55,000 miles.

fkaufman

For a free replacement, the car has to be in warranty, there is no recall order for this issue. However, a call to customer service at head office may give you a goodwill replacement, depending on the mood of the person you are talking to.

masonL

Thanks very much - I'll give it a shot

1st Time Audi

Did you get any resolution to this? 1/2 of the driver's side is illuminated, so I'm debating on what to do.

masonL

Audi told me it's not covered unless the car is in warranty and mine is not now. I'm not prepared to pay them mucho $$$ to replace it. I'll just live with the driver's side out

fkaufman

Did you talk to Audi head office or just the dealer?