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2004 Audi A8L MMI Control panel is unresponsive and lights never come on

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Old 03-01-2015, 02:24 PM
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Default 2004 Audi A8L MMI Control panel is unresponsive and lights never come on

Hi forum my first post here. 2 week ago I bought 2004 Audi A8L with 100k, only problem I'm experiencing when I start the car monitor comes out plays music for like 4 seconds and then monitor goes back down and music turns off. I took out MMI control panel next to the gear shift, cleaned it but problem wasn't solved, just to note it feels like MMi control panels never receives power, lights never come on. If anyone has experienced same problem, your help would be appreciated. Thank you all in advance.
Old 03-02-2015, 07:41 AM
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Default You will need Ross-Tech

Hello Avi,

Welcome to the board, first tell us where you are located, maybe someone in your area will have a VCDS and will scan your vehicle for you, Or you should get your hands on one of these Ross-Tech Store: VCDS License with HEX-USB+CAN Unlimted VIN (All VAG) and scan the vehicle, just a note you will need this to service your vehicle yourself, PLEASE do not by a cheap knockoff, they do not work, then post the scan here for us to help you, I am going to venture to say that you will need a replacement MMI Control Head, which is located behind the glove box bolted to the firewall next to the CAN BUS Gateway which could also be the cause of your problem, BUT a SCAN is a must to locate the culprit of your fault, also do an OPTIC SCAN, and as one member just posted his car became totaled because of clogged sunroof drains, be sure that yours are clear, also let us know if you have any dampness behind the glove box or on the carpet below it.

Johnny J J

Originally Posted by Avi Ryeson
Hi forum my first post here. 2 week ago I bought 2004 Audi A8L with 100k, only problem I'm experiencing when I start the car monitor comes out plays music for like 4 seconds and then monitor goes back down and music turns off. I took out MMI control panel next to the gear shift, cleaned it but problem wasn't solved, just to note it feels like MMi control panels never receives power, lights never come on. If anyone has experienced same problem, your help would be appreciated. Thank you all in advance.
Old 03-02-2015, 08:14 AM
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Hi JohnnyJ A6Q,

Thank you Johnny for your time, I live in Brooklyn but if anyone has a VCDS in different part of NYC I can drive there no problem.

Also I noticed if I break fiber optics loop Monitor do not come out, MMI system is unresponsive unlike when everything is connected it works only for the first 4 seconds, now I'll go and check if I have any dampness behind the glove box and let you know.
Old 03-02-2015, 12:27 PM
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Default Check the optical plug on each device to see if the red light is there

Since the optical signal is traveling through a daisy chain of components. I think if one component is malfunction or the line is "interrupted", you may not see the red light on the open end.
-CD + AMI (glove box).
-Navigation (in the trunk).
-RADIO (in the trunk)
-SIRI (in the trunk).
-Head unit behind the glove box - through CD player.
-check everything in the trunk that has the optical.





Cheers and good luck,

Louis
Old 03-16-2015, 01:12 PM
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Originally Posted by ltooz_a6_a8_q7
Since the optical signal is traveling through a daisy chain of components. I think if one component is malfunction or the line is "interrupted", you may not see the red light on the open end.
-CD + AMI (glove box).
-Navigation (in the trunk).
-RADIO (in the trunk)
-SIRI (in the trunk).
-Head unit behind the glove box - through CD player.
-check everything in the trunk that has the optical.





Cheers and good luck,

Louis
thanks for detailed answer. I found a guy who did a diagnostic on my Audi here is the results
Old 03-16-2015, 01:17 PM
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Front bumper parking sensors and fog lights are not connected also I changed right side axle and every single control arm and links.


Chassis Type: 4E (4E0)
Scan: 01 02 03 05 06 07 08 09 0E 15 16 17 19 25 34 36 37 38 42 46
47 4F 52 53 55 56 61 62 65 72 75 76

00-Steering Angle Sensor -- Status: OK 0000
01-Engine -- Status: Malfunction 0010
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
06-Seat Mem. Pass -- Status: Malfunction 0010
07-Control Head -- Status: Cannot be reached 1100
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
0E-Media Player 1 -- Status: Cannot be reached 1100
15-Airbags -- Status: Malfunction 0010
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
34-Level Control -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
37-Navigation -- Status: Cannot be reached 1100
38-Roof Electronics -- Status: Malfunction 0010
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: Cannot be reached 1100
4F-Centr. Electr. II -- Status: Malfunction 0010
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: Malfunction 0010
55-Xenon Range -- Status: OK 0000
56-Radio -- Status: Cannot be reached 1100
61-Battery Regul. -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
65-Tire Pressure -- Status: Malfunction 0010
72-Door, Rear Right -- Status: OK 0000
75-Telematics -- Status: Malfunction 0010
76-Park Assist -- Status: Malfunction 0010

-------------------------------------------------------------------------------
Address 01: Engine Labels: 077-910-560-BFM.lbl
Part No SW: 4E0 910 560 A HW: 4E0 907 560
Component: 4.2L V8/5V G 0070
Revision: 00000000 Serial number: AUX3Z0CD531467
Coding: 0007773
Shop #: WSC 02313 785 00200
VCID: 1F4B933ECECAB6E68D9-804A

1 Fault Found:
18282 - Valve for Torque Support Mount
P1874 - 001 - Short to Plus
Readiness: 0110 1101

-------------------------------------------------------------------------------
Address 02: Auto Trans Labels: 09E-927-156.lbl
Part No SW: 4E0 910 156 E HW: 09E 927 156 A
Component: AG6 09E 4,2L5V USA 0110
Revision: 00000001 Serial number: 0028303
Coding: 0000002
Shop #: WSC 02313 785 00200
VCID: 24419CD2E7AC953ED0B-8071

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes Labels: 4E0-910-517.lbl
Part No SW: 4E0 910 517 B HW: 4E0 614 517 N
Component: ESP 5.7 allrad H44 0500
Coding: 0007597
Shop #: WSC 02313 000 00000
VCID: 224D9ACAFDB89B0EA27-8077

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. Labels: 4E0-910-131.lbl
Part No SW: 4E0 910 131 HW: 4E0 909 131 A
Component: FBS AUDID3 H03 0140
Revision: 01403903 Serial number: AUX3Z0CD531467
Coding: 0263168
Shop #: WSC 02311 785 00200
VCID: D8B978226B6481DE0C3-808D

Subsystem 1 - Part No: XXXXXXXXXXX
Component: ELV XXXX

No fault code found.

-------------------------------------------------------------------------------
Address 06: Seat Mem. Pass Labels: None
Part No SW: 4E0 910 760 C HW: 4E0 959 760
Component: Sitzmemory BFS H07 0060
Revision: 00000000 Serial number: 5DS 008 795-03
Coding: 3940448
Shop #: WSC 02313 785 00200
VCID: 23439FCEE2A29206A91-8076

1 Fault Found:
02095 - Component Protection Active
000 - -
Freeze Frame:
Fault Status: 01100000
Fault Priority: 2
Fault Frequency: 1
Reset counter: 182
Mileage: 158568 km
Time Indication: 0
Date: 2013.07.01
Time: 16:35:05


-------------------------------------------------------------------------------
Address 07: Control Head
Cannot be reached

-------------------------------------------------------------------------------
Address 08: Auto HVAC Labels: None
Part No SW: 4E0 910 772 A HW: 4E0 820 043 B
Component: Sitzluefter FS H02 010
Revision: 00000022 Serial number: 00000000034040
Shop #: WSC 00000 000 00000
VCID: 24419CD2E7AC953ED0B-8071

Subsystem 1 - Part No: 4E0 910 772 A
Component: Sitzluefter BFS H02 010

Subsystem 2 - Serial number: 898053000

Subsystem 3 - Serial number: HO13012004065A000000000113ÿ† 89

Subsystem 4 - Serial number: 000113ÿ† 898053000 000-SHO

Subsystem 5 - Serial number: 000-SHO13012004065A00000000

Subsystem 6 - Serial number: 65A000000000104ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. Labels: 4E0-910-279.lbl
Part No SW: 4E0 910 279 E HW: 4E0 907 279 E
Component: ILM Fahrer H11 0100
Coding: 0111113
Shop #: WSC 02313 785 00200
VCID: 2A5D72EA8588434EEA7-807F

Subsystem 1 - Part No: 4E1 910 113 B
Component: Wischer WWS D3 H40 0380
Coding: 00000035
Shop #: WSC 02313

2 Faults Found:
01496 - Bulb for Fog-Lamps; Left (L22)
010 - Open or Short to Plus
Freeze Frame:
Fault Status: 01101010
Fault Priority: 2
Fault Frequency: 2
Reset counter: 181
Mileage: 173990 km
Time Indication: 0
Date: 2003.10.10
Time: 17:47:45

01500 - Bulb for Fog-Lamps; Right (L23)
010 - Open or Short to Plus
Freeze Frame:
Fault Status: 01101010
Fault Priority: 2
Fault Frequency: 2
Reset counter: 181
Mileage: 173990 km
Time Indication: 0
Date: 2003.10.10
Time: 17:47:45


-------------------------------------------------------------------------------
Address 0E: Media Player 1
Cannot be reached

-------------------------------------------------------------------------------
Address 15: Airbags Labels: 4E0-910-655-84.lbl
Part No SW: 4E0 910 655 A HW: 4E0 959 655 E
Component: Airbag 8.4E+ H10 0920
Coding: 0530707
Shop #: WSC 02313 785 00200
VCID: 24419CD2E7AC953ED0B-8071

1 Fault Found:
01218 - Side Airbag Igniter; Passenger Side (N200)
001 - Upper Limit Exceeded - MIL ON

-------------------------------------------------------------------------------
Address 16: Steering wheel Labels: 4E0-910-549.lbl
Part No SW: 4E0 910 549 HW: 4E0 953 549 A
Component: Lenksäulenmodul H13 0040
Coding: 0012241
Shop #: WSC 02311 785 00200
VCID: E5C741D62C162C36875-80B0

Subsystem 1 - Part No: XXXXXXXXXXX
Component: Lenkradmodul H04 0080

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments Labels: 4E0-910-xxx-17.lbl
Part No SW: 4E0 910 900 HW: 4E0 920 950 B
Component: KOMBIINSTR. VDO H44 0090
Revision: D15 Serial number: AUDID3D0006581
Coding: 0016233
Shop #: WSC 06108 067 57207
VCID: DCB164321F5C6DFE28B-8089

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway Labels: 4E0-910-468.lbl
Part No SW: 4E0 910 468 A HW: 4E0 907 468 C
Component: Gateway H07 0040
Revision: 07 Serial number: 02005041071393
Coding: FCFE7BDD1B2304
Shop #: WSC 06108 444 59389
VCID: 264586DA9190672ECEF-8073

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer Labels: 4E0-910-131.lbl
Part No SW: 4E0 910 131 HW: 4E0 909 131 A
Component: FBS AUDID3 H03 0140
Revision: 01403903 Serial number: AUX3Z0CD531467
Coding: 0263168
Shop #: WSC 02311 785 00200
VCID: D8B978226B6481DE0C3-808D

Subsystem 1 - Part No: XXXXXXXXXXX
Component: ELV XXXX
XXXXXXXXXXX ELV XXXX

No fault code found.

-------------------------------------------------------------------------------
Address 34: Level Control Labels: None
Part No SW: 4E0 940 553 E% HW: 4E0 <07 553 E%
Component: LUFTFDW.-CDC % H05 4290
Coding: 0014742
Shop #: WSC 02316 785 00200
VCID: 4D971976D4A674762F5-8018

No fault code found.

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr Labels: None
Part No SW: 4E0 910 760 C HW: 4E0 959 760
Component: Sitzmemory FS H07 0060
Revision: 00000000 Serial number: 5DS 008 795-03
Coding: 4071522
Shop #: WSC 00000 785 00200
VCID: 23439FCEE2A29206A91-8076

No fault code found.

-------------------------------------------------------------------------------
Address 37: Navigation
Cannot be reached

-------------------------------------------------------------------------------
Address 38: Roof Electronics Labels: 4E0-910-135.lbl
Part No SW: 4E0 910 135 A HW: 4E0 907 135
Component: Dachknoten D3 H01 0090
Serial number: 00000334400008
Coding: 0003989
Shop #: WSC 02313 785 00200
VCID: 1D37A936C4C6A4F69F5-8048

1 Fault Found:
02282 - Sunroof Drive; Obstruction Detection
000 - - - Intermittent
Freeze Frame:
Fault Status: 00100000
Fault Priority: 0
Fault Frequency: 1
Reset counter: 221
Mileage: 173988 km
Time Indication: 0
Date: 2003.10.10
Time: 17:55:00


-------------------------------------------------------------------------------
Address 42: Door Elect, Driver Labels: 4E1-910-802-42.lbl
Part No SW: 4E1 910 802 HW: 4E1 959 801
Component: Türsteuer.FS BRM005 0110
Coding: 0028196
Shop #: WSC 02311 785 00200
VCID: DEB56E3A09407FEE46F-808B

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv. Labels: 4E0-910-289.lbl
Part No SW: 4E0 910 289 A HW: 4E0 907 289
Component: Komfortgeraet H03 0030
Revision: 00300003 Serial number: W040401050085
Coding: 0065086
Shop #: WSC 02313 785 00200
VCID: 275B8BDE969A7E26F59-8072

Subsystem 1 - Part No: 4E0 910 853
Component: Heckdeckel H06 0060

Subsystem 2 - Part No: 4E0 907 719
Component: Neigungssensor H02 0020

3 Faults Found:
00985 - Right Tail Light (M2)
014 - Defective
Freeze Frame:
Fault Status: 01101110
Fault Priority: 3
Fault Frequency: 7
Reset counter: 182
Mileage: 173990 km
Time Indication: 0
Date: 2003.10.10
Time: 17:31:17

01134 - Alarm Horn (H12)
012 - Electrical Fault in Circuit
Freeze Frame:
Fault Status: 01101100
Fault Priority: 3
Fault Frequency: 123
Reset counter: 182
Mileage: 0 km
Time Indication: 0

00985 - Right Tail Light (M2)
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 01101110
Fault Priority: 3
Fault Frequency: 7
Reset counter: 182
Mileage: 173990 km
Time Indication: 0
Date: 2003.10.10
Time: 17:31:17


-------------------------------------------------------------------------------
Address 47: Sound System
Cannot be reached

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II Labels: None
Part No SW: 4E0 910 280 A HW: 4E0 907 280 A
Component: ILM Beifahrer H08 0020
Revision: Serial number: 00000000030281
Coding: 0010111
Shop #: WSC 02313 785 00200
VCID: 1E35AE3AC9C0BFEE86F-804B

1 Fault Found:
02258 - Door Opener Transmitter
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 3
Fault Frequency: 3
Reset counter: 182
Mileage: 173988 km
Time Indication: 0
Date: 2003.10.10
Time: 17:13:00


-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. Labels: 4E1-910-802-52.lbl
Part No SW: 4E1 910 802 HW: 4E1 959 802
Component: Türsteuer.BF BRM007 0110
Coding: 0028196
Shop #: WSC 02311 785 00200
VCID: DEB56E3A09407FEE46F-808B

No fault code found.

-------------------------------------------------------------------------------
Address 53: Parking Brake Labels: 4E0-910-801.clb
Part No SW: 4E0 910 801 A HW: 4E0 907 801
Component: EPB AV1C1010 H01 1010
Revision: AV1C1010
Coding: 0000532
Shop #: WSC 06108 444 53384
VCID: 1D37A936C4C6A4F69F5-8048

1 Fault Found:
02596 - Rear Brake Pads Worn
008 - Implausible Signal
Freeze Frame:
Fault Status: 01111000
Fault Priority: 6
Fault Frequency: 1
Reset counter: 163
Time Indication: 0
Date: 2064.00.00
Time: 00:00:00

Freeze Frame:
Voltage: 9.21 V
Count: 61


-------------------------------------------------------------------------------
Address 55: Xenon Range Labels: 4E0-910-357.lbl
Part No SW: 4E0 910 357 HW: 4E0 907 357
Component: Pre-AFS H01 0040
Revision: 00000001 Serial number:
Coding: 0000001
Shop #: WSC 02311 785 00200
VCID: E2CD5ACA3D385B0E627-80B7

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio
Cannot be reached

-------------------------------------------------------------------------------
Address 61: Battery Regul. Labels: 4E0-910-181.lbl
Part No SW: 4E0 910 181 B HW: 4E0 915 181
Component: ENERGIEMANAGER H02 0240
Revision: 00000000 Serial number: 00000006029331
Shop #: WSC 06108 444 00754
VCID: 1F4B933ECECAB6E68D9-804A

Subsystem 1 - Part No: 000 915 105 AK
Component: von BA2 6121235733
Coding: 303030393135313035414B42413236313231323335373333
Shop #: WSC 12345 128 00289

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left Labels: 4E0-910-802.lbl
Part No SW: 4E0 910 802 HW: 4E0 959 801 A
Component: Türsteuer.HL BRM007 0110
Coding: 0028196
Shop #: WSC 02311 785 00200
VCID: DDB76936044664F65F5-8088

No fault code found.

-------------------------------------------------------------------------------
Address 65: Tire Pressure Labels: 4E0-910-273.lbl
Part No SW: 4E0 910 273 HW: 4E0 907 273
Component: Reifendruck 2 H01 0210
Coding: 0212127
Shop #: WSC 00000 785 00200
VCID: DFCB533E0E4A76E64D9-808A

2 Faults Found:
01473 - Aerial for Monitoring Front Right Tire Pressure (R60)
004 - No Signal/Communication - Intermittent - MIL ON
Freeze Frame:
Fault Status: 10100100
Fault Priority: 3
Fault Frequency: 1
Reset counter: 222
Mileage: 173990 km
Time Indication: 0
Date: 2003.10.10
Time: 18:16:43

Freeze Frame:
Speed: 0.0 km/h
Voltage: 10.90 V
(no units): 133.0
Not Recogn.
Not Recogn.
Not Recogn.
Not Recogn.

01477 - System Switched Off
000 - -
Freeze Frame:
Fault Status: 01100000
Fault Priority: 4
Fault Frequency: 3
Reset counter: 182
Mileage: 173990 km
Time Indication: 0
Date: 2003.10.10
Time: 18:16:40

Freeze Frame:
Speed: 0.0 km/h
Temperature: 8.0°C
Error Code: 0
Not Recogn.
Not Recogn.
Not Recogn.
Not Recogn.


-------------------------------------------------------------------------------
Address 72: Door, Rear Right Labels: 4E0-910-802.lbl
Part No SW: 4E0 910 802 HW: 4E0 959 802 A
Component: Türsteuer.HR BRM007 0110
Coding: 0028196
Shop #: WSC 02311 785 00200
VCID: DDB76936044664F65F5-8088

No fault code found.

-------------------------------------------------------------------------------
Address 75: Telematics Labels: None
Part No SW: 4E0 910 616 HW: 4E0 035 616 A
Component: Telematik USA1 0070
Revision: 00000004 Serial number: 0000ATD3007564
Coding: 0000005
Shop #: WSC 06108 444 00754
VCID: E0C950C23034491E743-5072

1 Fault Found:
01531 - Emergency Battery
002 - Lower Limit Exceeded - MIL ON

-------------------------------------------------------------------------------
Address 76: Park Assist Labels: 4E0-910-283.lbl
Part No SW: 4E0 910 283 A HW: 4E0 919 283 B
Component: Parkhilfe 8-Kan H11 0010
Revision: --.--.-- Serial number: 00000401400143
Coding: 0001208
Shop #: WSC 02313 785 00200
VCID: 214F95C6F8BE8016BBD-8074

1 Fault Found:
02069 - Front Parking Aid Sensors
011 - Open Circuit
Freeze Frame:
Fault Status: 01101011
Fault Priority: 3
Fault Frequency: 1
Reset counter: 182
Mileage: 173991 km
Time Indication: 0
Date: 2003.10.10
Time: 18:21:59


End ---------------------------------------------------------------------






Optical Bus Diagnostic : Standard

Controller Electrical Optical
19-CAN Gateway OK OK
07-Control Head(High/D3) OK OK
0E-Media Player 1 OK OK
47-Sound System OK OK
56-Radio OK OK
37-Navigation OK OK

************************************************** **********
Old 03-16-2015, 02:15 PM
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You need to delete all errors and perform a fresh scan. Some of those may be just history. You also need to perform Optic Loop diagnostic. Post them here.
Old 03-16-2015, 02:46 PM
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Default It does look like my problem before...

Originally Posted by Avi Ryeson
Hi forum my first post here. 2 week ago I bought 2004 Audi A8L with 100k, only problem I'm experiencing when I start the car monitor comes out plays music for like 4 seconds and then monitor goes back down and music turns off.
One of the component wiring was lose, I check them (unplug and re-plug) the connectors in trunk, then the fuse blew up, all black screen.
One of your optical cable is NOT working, if it's opened the screen will be stuck at black.

https://www.audiworld.com/forums/a8-...-help-2867744/

Hope this help,

Louis

Last edited by ltooz_a6_a8_q7; 03-16-2015 at 02:59 PM.
Old 03-16-2015, 03:51 PM
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mishar
I performed a fresh scan. here is the optic diagnostic
Optical Bus Diagnostic : Standard

Controller Electrical Optical
19-CAN Gateway OK OK
07-Control Head(High/D3) OK OK
0E-Media Player 1 OK OK
47-Sound System OK OK
56-Radio OK OK
37-Navigation OK OK


ltooz_a6_a8_q7
screen is not stuck at black I do see Warning message and before it goes back down it even plays music for 4 seconds.
Old 03-16-2015, 05:33 PM
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Default Do you have any after market devices that use MOST optical bus?

Like AMI or things like that?
Everything checked out on your vcds, communication seems to have no problem. It must be something that's malfunctioned after it's turned on.


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