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New S8 in the stable, but MMI stuck on 2G

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Old 07-12-2015, 06:37 AM
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Default New S8 in the stable, but MMI stuck on 2G

Just picked up a 2013 S8 on Thursday. Initial impressions are that this thing is amazing. Its replacing a 2006 M5 and the level of comfort, luxury, and power on demand just blows the M5 away.

One big question I have is regarding the MMI. I'm learning the MMI system and love the Google integration. However, I am constantly stuck on 2G, and cannot get the system to show 3G. What am I doing wrong? I am in the middle of Indianapolis so there's no doubt I have 3G service. Google services work fine, just slow with the 2G connection

MMI software version is P0609
APN is set to: m2m.t-mobile.com

Pic to prove it actually exists!
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Old 07-12-2015, 07:59 AM
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Your car looks awesome, enjoy. Have you read the thread on t mobile and the 2g limiter. Check it out.
Old 07-12-2015, 09:01 AM
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T-Mobile has changed the 3G frequencies in your neck of the woods and the new bands are not supported by the cellular radio in your 2013. There's a thread over in the A6 forum where you can learn all about it. Audi offers a hardware upgrade to affected owners to restore 3G service. This doesn't affect '14s and '15s, because they already came with an updated cellular radio. Once you have the updated radio, you can also use AT&T instead of T-Mobile. AT&T is faster.

https://www.audiworld.com/forums/a6-...-data-2883842/
Old 07-12-2015, 01:18 PM
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Looks like I need to make an appointment with the local dealer. Thanks for the advice! Loving this car it is an animal
Old 07-12-2015, 01:48 PM
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Originally Posted by IndyS8
Looks like I need to make an appointment with the local dealer. Thanks for the advice! Loving this car it is an animal
Hopefully your dealer will be of more help than Audi of American when I talked to them about connectivity. They claimed, incorrectly, that AT&T would not work. I now have an AT&T Sim card and it works fine.

Good luck.
Old 07-12-2015, 03:26 PM
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I'm happy to use T-Mobile. I geto of service where I am most of the time. Also still have 9 months from the initial 3 year free service. Just want to get 3G service. Sounds like the hardware needs to be upgraded in the car due to T-Mobile changing their offerings. Luckily it's covered by AoA. I'll all get the newest version of MMI software which will be nice.
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