Voice command in the S5 Cabriolet
02-15-2010, 07:26 AM
#21
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I live in New York, where it's illegal to use a cell phone that isn't hands free. I really want to be able to push the button and say "call Joe" or "navigate to such and such" or "play Eric Clapton". Without the voice command, I have to take my eyes off the road or pull off the road. This is a safety issue.
02-16-2010, 01:12 PM
#22
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Thanks, Jim. To make a call, I have to take my iPhone out of my pocket, turn on the voice command and hope that it picks the right one. That's not exactly hands free. Selecting a number using the left button on the steering wheel requires taking your eyes off the raod. Not ideal and not good enough from a top of the line Audi
Chris
Chris
02-16-2010, 01:14 PM
#23
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I'll send him a note today. Are you willing to participate in a class action law suite against Audi for false advertising and breach of contract?
Chris from New York
Chris from New York
02-17-2010, 05:10 AM
#24
A few questions for you, if you don't mind.
1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ?
2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ?
3) What's your occupation ?
1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ?
2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ?
3) What's your occupation ?
02-21-2010, 03:51 AM
#25
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I am one of the many who were disappointed to find that voice command had been eliminated even though it was in the brochure. And to have the voice command button on the steering wheel to remind you is like a kick in the teeth. Well, maybe not that bad. But the person who needs to hear this is the president of Audi USA. I have found that writing to the top actually helps, and if enough of us do it I'll bet we get a response. So, here's his address:
Mr. Johan de Nysschen
President
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
Mr. Johan de Nysschen
President
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
Chris
02-21-2010, 04:00 AM
#26
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A few questions for you, if you don't mind.
1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ?
2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ?
3) What's your occupation ?
1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ?
2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ?
3) What's your occupation ?
I don't have a lawyer yet but can get one, easily should the need arise.
I am a physician and surgeon and I don't like being screwed by anybody
Chris
02-21-2010, 05:27 AM
#27
In my letter to the President of AoA, I asked him to make one phone call to whomever it is that is responsible for deleting voice command from the A5/S5 cabriolet and to either replace or retrofit the module to the car. I love the car and I don't want to give it back. I am not looking for money.
Chris
Chris
02-21-2010, 06:40 AM
#28
In my letter to the President of AoA, I asked him to make one phone call to whomever it is that is responsible for deleting voice command from the A5/S5 cabriolet and to either replace or retrofit the module to the car. I love the car and I don't want to give it back. I am not looking for money.
I don't have a lawyer yet but can get one, easily should the need arise.
I am a physician and surgeon and I don't like being screwed by anybody
Chris
I don't have a lawyer yet but can get one, easily should the need arise.
I am a physician and surgeon and I don't like being screwed by anybody
Chris
As a fellow physician/surgeon, I too know that finding a lawyer is easy, perhaps too easy, especially with class action type of cases.
No one likes to be screwed by anybody, and hopefully, Mr. Johan de Nysschen/AoA will listen and react if enough of us writes in about this. Please keep us posted and I will soon follow with my own letter as well.
02-22-2010, 10:55 AM
#29
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I think this is a reasonable approach. What portion of the cost of the nav+/prestige options is the voice command? A few hundred dollars at best. Hardly, adequate compensation for the aggravation of not having it when you thought it was included. We should all write letters requesting a retrofit. If we really want to be aggressive, threatening to complain to our state attorney generals and/or whoever oversees the auto industry http://www.ftc.gov/bcp/index.shtml would probably be more effective than a class action suit.
I think I'm also going to get our NY State Attorney General involved. Andrew Cuomo is a real bulldog on stuff like this.
More to come!
Chris from NY
02-22-2010, 12:12 PM
#30
AudiWorld Senior Member
I followed the link to the FTC. And it indeed is easy, quick, and painless to submit a complaint. I also encourage you to do so. Hopefully the FTC will understand that although they receive only a relatively few complaints on this, there are in fact relatively few A5/S5 Cabriolet owners out there to complain. Therefore everyone of us needs to submit a complaint.
