Dwade

So I finally got my 2016 Q5 premium plus fully loaded. This is my first audi and I love this car ! I am still getting to know the car. Sometimes I try to open the back trunk by pushing the button in the back and the door is not opening, neither does the remote control . Any idea why? The car started already before I reach to the back. Is something wrong with the car or I am doing it wrong?

arter

Maybe the car was locked when you tried to open the back door.
Hit the unlock button on the fob before hitting the back door button( either on the fob or on the door itself.)

devx

Agreed.

If the vehicle wasn't running, it would have opened via the button on the back door. Once started, the vehicle treats the keyfob differently for security. I believe there is a setting in the MMI to change this.

Also, another alternative is the hatch button on the lower panel of the driver's door if starting the vehicle anyway.

Dwade

Ok thank you. That make sense.

lazaroni77

There is a setting / option in the MMI (on/off) which allows you or restricts you to open the back hatch from outside.