Android Samsung Note 3 and Phonebook - Contacts bluetooth issues - AudiWorld Forums

Go Back   AudiWorld Forums > Audi Models > Audi Q3 /Q5 / Q7 > Q5/SQ5 Discussion
Sign in using an external account
Register Forgot Password?


Q5/SQ5 Discussion Discussion forum for the Audi Q5 SUV
Sponsored by: Audi

Android Samsung Note 3 and Phonebook - Contacts bluetooth issues

Reply
 
 
 
 
LinkBack Thread Tools Search this Thread
Old 11-04-2013, 06:13 AM   #1
AudiWorld Member
 
Join Date: Oct 2011
Posts: 170
Default Android Samsung Note 3 and Phonebook - Contacts bluetooth issues

When I pair my brand new Samsung Note 3 with my Q5, the phonebook imports. Sometimes, it works perfectly in that I get a list of all my contacts by name. If I were to click on the person's name, I'd see all their phone numbers (home, mobile, work) If I say, Dial Joe Smith, mobile, it does it.

However, on a random basis, doing nothing different in the autopairing process, instead of listing each person as one entry, It lists each person 3 times, I get Joe Smith for the mobile number, Joe Smith for the home number, and Joe Smith for the work number. Then, if I say Dial Joe Smith mobile, it brings up all three and asks me to pick a line number. I get a one out of three chance that I will pick the Joe smith with the mobile number.

Every time I get in the car, it re-pairs and there is a 1 out of 2 chance it will pair correctly. No rhyme or reason.

Does anyone have the same issue? Any fix? Have they updated the MMI?

thanks.
radman2020 is offline   Reply With Quote
Old 11-04-2013, 06:58 AM   #2
AudiWorld Super User
 
spijun's Avatar
 
Join Date: May 2010
Location: Sarajevo /BiH
Posts: 2,745
Default

Maybe is a problem the phone software not car ????
__________________
Q5 2.0 TFSI,S-tronic,
Milano leather, B&O, 19" 5-arm polished

Excuse me for my English
spijun is offline   Reply With Quote
Old 11-04-2013, 07:03 AM   #3
AudiWorld Member
 
Join Date: Oct 2011
Posts: 170
Default

Quote:
Originally Posted by spijun View Post
Maybe is a problem the phone software not car ????
That is a possibility.. except it doesn't happen in other cars I have tested this in. There is something about the dance between the car and the phone that is causing this. What is strange is the inconsistency. Why one way sometimes and another other times.

I tried to circumvent the whole problem by loading all contacts on an sd card and importing... but it would only take 100 numbers (not even 100 contacts...but 100 numbers). This isn't near sufficient.
radman2020 is offline   Reply With Quote
Old 11-04-2013, 07:15 AM   #4
AudiWorld Super User
 
spijun's Avatar
 
Join Date: May 2010
Location: Sarajevo /BiH
Posts: 2,745
Default

Have you had this problem before with another phone ???

Try to make in MMI reset for phone settings
__________________
Q5 2.0 TFSI,S-tronic,
Milano leather, B&O, 19" 5-arm polished

Excuse me for my English
spijun is offline   Reply With Quote
Old 11-04-2013, 07:37 AM   #5
AudiWorld Member
 
Join Date: Oct 2011
Posts: 170
Default

Quote:
Originally Posted by spijun View Post
Have you had this problem before with another phone ???

Try to make in MMI reset for phone settings
Yes. It occurred intermittantly with the Galaxy skyrocket. WIth the Galaxy S3, it happened a few times at first, then never again. Galaxy S4 was fine... Now Galaxy Note 3 does it again... randomly...

What do you mean by a reset for phone settings. I have unpaired and erased... but didn't see a "reset" I'd love to try that.
radman2020 is offline   Reply With Quote
Old 11-04-2013, 08:21 AM   #6
AudiWorld Member
 
Join Date: May 2011
Posts: 421
Default

Restart your phone. Turn off and on. Every problem we have ever have had has always been with the phone. I don't think there is that much going on at the car end relatively. Good luck.
__________________
2011 Q5 Ibis White 2.0T
2008 A4 Cabriolet Ibis White 2.0TQS
2000 A4 Laser Red 1.8TQM (sold)
rdA4WtQ5 is offline   Reply With Quote
Old 11-04-2013, 08:21 AM   #7
AudiWorld Super User
 
spijun's Avatar
 
Join Date: May 2010
Location: Sarajevo /BiH
Posts: 2,745
Default

Quote:
Originally Posted by radman2020 View Post
Yes. It occurred intermittantly with the Galaxy skyrocket. WIth the Galaxy S3, it happened a few times at first, then never again. Galaxy S4 was fine... Now Galaxy Note 3 does it again... randomly...

What do you mean by a reset for phone settings. I have unpaired and erased... but didn't see a "reset" I'd love to try that.
This is a procedure for not NAV, you have in your instructions for NAV system
- Select SETUP
- button Settings
- scroll to Default settings
MMI, Sound, Radio, CD , Telephone

You can select individually or all
__________________
Q5 2.0 TFSI,S-tronic,
Milano leather, B&O, 19" 5-arm polished

Excuse me for my English

Last edited by spijun; 11-04-2013 at 08:23 AM.
spijun is offline   Reply With Quote
Old 11-04-2013, 08:26 AM   #8
AudiWorld Member
 
Join Date: Oct 2011
Posts: 170
Default

Quote:
Originally Posted by spijun View Post
This is a procedure for not NAV, you have in your instructions for NAV system
- Select SETUP
- button Settings
- scroll to Default settings
MMI, Sound, Radio, CD , Telephone

You can select individually or all
Thank you. I have tried that in the past but will retry.
radman2020 is offline   Reply With Quote
Old 11-04-2013, 08:30 AM   #9
AudiWorld Member
 
Join Date: Oct 2011
Posts: 170
Default

Quote:
Originally Posted by rdA4WtQ5 View Post
Restart your phone. Turn off and on. Every problem we have ever have had has always been with the phone. I don't think there is that much going on at the car end relatively. Good luck.
It is something on both ends likely.. It never happens in my honda or subaru. It never happens with my S4.

I certainly have posted this on the phone forums. They say it must be the car...

The MMI is behind the times (it doesn't have a2dp...that's the first clue) so I am guessing there is some incompatibility with the newer and not so new bluetooth..

But what is weird is that the problem is intermittant/random. It is totally maddening because when it works, the voice calling on the Q5 is fantastic... much better than those other cars I named above.
radman2020 is offline   Reply With Quote
Old 11-04-2013, 10:16 AM   #10
AudiWorld Member
 
Join Date: May 2011
Posts: 421
Default

Our 08 Cab has the RNSE and is problematic at times. If the phone is having problems and is restarted it's fixed every time. The Q5 always works in our case. Because restarting the car doesn't ever fix it and restarting the phone always does that makes it a phone issue. Obviously the phone is having an issue with that car but it is still a phone issue.
__________________
2011 Q5 Ibis White 2.0T
2008 A4 Cabriolet Ibis White 2.0TQS
2000 A4 Laser Red 1.8TQM (sold)
rdA4WtQ5 is offline   Reply With Quote
Old 11-04-2013, 10:24 AM   #11
AudiWorld Member
 
Join Date: Oct 2011
Posts: 170
Default

What is a RNSE? Restarting my phone has no effect on this issue.

SP
radman2020 is offline   Reply With Quote
Old 11-04-2013, 11:13 AM   #12
AudiWorld Super User
 
spijun's Avatar
 
Join Date: May 2010
Location: Sarajevo /BiH
Posts: 2,745
Default

Quote:
Originally Posted by radman2020 View Post
What is a RNSE? Restarting my phone has no effect on this issue.

SP
RNSE is a type of navigation
http://www.vagnavs.com/
__________________
Q5 2.0 TFSI,S-tronic,
Milano leather, B&O, 19" 5-arm polished

Excuse me for my English
spijun is offline   Reply With Quote
Old 11-04-2013, 11:20 AM   #13
AudiWorld Member
 
Join Date: May 2011
Posts: 421
Default

RNSE is the nav system that predates the MMI Nav in 09 in the US Q5, A4 and A5. Still used in the R8 although a newer version. If restarting the phone does not fix it then make the dealer aware.
__________________
2011 Q5 Ibis White 2.0T
2008 A4 Cabriolet Ibis White 2.0TQS
2000 A4 Laser Red 1.8TQM (sold)
rdA4WtQ5 is offline   Reply With Quote
Old 01-24-2014, 12:35 PM   #14
AudiWorld Member
 
Join Date: Jun 2000
Posts: 165
Default

I have an 2012 A4 MMI+Nav and never had a problem with my older Droid Razr. I just got a Galaxy S4 and am having the same problem as the original poster. Some of the time the contacts are fine; multiple numbers in one contact entry, and other times it's many contacts per line.

I'll try reseting & re-pairing and report back.
KOPrussia is offline   Reply With Quote
Old 01-24-2014, 01:23 PM   #15
AudiWorld Member
 
Join Date: Dec 2013
Location: SF, CA
Posts: 101
Default

I also have a Samsung Galaxy Note 3 (VZ LTE), and get the same. The root cause is the google contacts sync; I don't get it with contacts from our work Exchange server.

Google also likes to randomly replicate seemingly identical entries. And it loves to stuff my phone full of entries from G+ with no contact information at all!
__________________
2014 Audi Q5 2.0 TFSI
Xenonista is offline   Reply With Quote
Old 01-29-2014, 07:37 AM   #16
AudiWorld Member
 
Join Date: Jun 2000
Posts: 165
Default

So I repaired and also tried using an app called Bluetooth Phonebook, which appears to override the default bluetooth stack. That didn't work at all. Still getting the multiple contacts

I will do a bit of testing as to whether it occurs on contacts shared across Exchange & Google, or if it's just Exchange contacts.
KOPrussia is offline   Reply With Quote
Old 01-30-2014, 07:19 AM   #17
Audiworld Junior Member
 
Join Date: Jan 2012
Location: San Diego
Posts: 87
Default

I had the same issue with my GSIII and my 2012 with Nav. I finally gave up and just programmed in the few numbers that I call regularly. They system no longer downloads the contacts from the phone and the ones that I manually entered, have worked fine ever since.
SDCEB is offline   Reply With Quote
Old 02-03-2014, 07:00 AM   #18
AudiWorld Newcomer
 
Join Date: Nov 2011
Location: Waterdown Ontario Canada
Posts: 6
Default

Have had the same issue between my Samsung Galaxy S2 and 2012 Q5. In addition to multiple listings, it would also flip first and last names. Bluetooth Phone Book android app worked for me. You have to set up a group contact list to select for viewing. Limited in the number of contacts though.
granged is offline   Reply With Quote
Old 02-03-2014, 05:38 PM   #19
AudiWorld Member
 
Join Date: Jun 2000
Posts: 165
Default

Quote:
Originally Posted by granged View Post
Have had the same issue between my Samsung Galaxy S2 and 2012 Q5. In addition to multiple listings, it would also flip first and last names. Bluetooth Phone Book android app worked for me. You have to set up a group contact list to select for viewing. Limited in the number of contacts though.
So far, this has worked for me as well. I did have to select just one of the contact groups, but my Exchange one is really the key source for my Contacts, and that worked fine.
KOPrussia is offline   Reply With Quote
Old 02-03-2014, 05:38 PM
AudiWorld
Audi R8




Paid Advertisement
 
 
 
Reply

Tags
8n, a4, audi, bluetooth, car, connection, detect, import, issues, n3, not3, note, pair, phone, phonebook, q7, samsung

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 10:03 PM.


Copyright 2014 AudiWorld.com Audi Enthusiast Community