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Engine problem, what is my options?

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Old 11-11-2013, 04:30 PM   #1
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Default Engine problem, what is my options?

If someone can tell me what are my options here.
I bought new 2013 Q5 around March 2013, originally assembled in Germany around February. It is Q5 2.0 quartto, before 5000 miles, there were two times oil consumption lights on, each time it is within 1800-2000 miles, very unusal. The dealer said it is still break-in period. Well, waited after 5000 mile service, soon the third time oil is completed consumed and lights on less than 1800 miles(total mileage is less than 6500), and this time they are serious to diagnostic the issue, and just few days ago, I send the car to the dealer as part of the monitoring procedure, they told me it fails the engine oil test, and the bad news is that they need to replace the whole engine, looks like the defunct engine problem. That worries me a lot. Think about this, have paid lots of money to buy a brand new car with a problem engine(only about 7500 miles), with the new engine repalcement, the car facts will have all these records for the car, the car value may significantly depreciate due to the replaced engine(not assembled in orignal manufacturer). I would say it will be very hard to resell in future. I am not sure what options I have here, any suggestions form anyone??? I am in Georgia, US, we do have lemon law here, but I don't know if it applies to this case.

Feel very frustrated now.

Thanks,
HT
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Old 11-11-2013, 05:40 PM   #2
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Your car will get a new engine and things will be fine. It is very rare that a new vehicle requires a new engine, but it does happen. If it was me, I'd be happy that the dealer diagnosed the issue quickly and prescribed a new engine. It's not like an accident which can hamper re-sale value. The car broke and it is being repaired.
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Old 11-11-2013, 06:01 PM   #3
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Look into lemon laws. If it's at all possible for you to lemon the car, do it. Changing engines is major surgery with a lot of potential for collateral damage. Also, I think you're right about resale - people will stay away from a car with a replaced engine.
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Old 11-11-2013, 06:01 PM   #4
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Originally Posted by NABS4 View Post
Your car will get a new engine and things will be fine. It is very rare that a new vehicle requires a new engine, but it does happen. If it was me, I'd be happy that the dealer diagnosed the issue quickly and prescribed a new engine. It's not like an accident which can hamper re-sale value. The car broke and it is being repaired.
Thanks, the dealership here is very nice and helpful, I don't blame them at all. I do thank them for quick diagnostic. However I am not satisfied with the manufacture, especially this is critical component. Plus carfax will have all such records, I am pretty sure no one wants to buy a car with replaced engine, hard for me to resell in future. It is a pretty major work to replace the engine - 20 hours work, just like to touch many parts as if for an "accident" repair service. It's like that you got a new baby but 7 months later you have to replace his heart, you know how I feel.

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Old 11-11-2013, 09:16 PM   #5
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I dont know if you would like to buy Audi in the future. But if you still choose Audi (I kind of doubt it though), you can trade-in the Q5 to Audi dealer at a good price since Audi diagnoses the problem and replaces the engine, they should not argue that it is a car with engine replacement history so they will lower the trade-in price---it is Audi's design problem, not your fault! It is still very rare, but I did hear some reports for 2.0t engine with oil consumption problem, I will also keep my eyes on the oil level since I just purchased a 2.0t Q5 2 weeks ago.

Even with the repalcement, it is still a very very low milage vehicle(omg it is less than 6500mi!!), you can trade-in at a good price and you dont need to worry the resale issue. At last, if you are scared of 2.0 engine, get a 3.0t engine Audi vehicle instead ? (I think most of 2.0t engine Audi should work pretty good, on the other hand, no one can guarantee other engines are perfect. As I said, this is very rare case..) Just my two cents, Wish you good luck man!
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Old 11-11-2013, 10:04 PM   #6
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You can also contact Audi and try to convince them to buy back the car from you because it is so seriously defective.
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Old 11-11-2013, 10:07 PM   #7
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I'm not sure the "lemon law" but I would requested a new vehicle
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Old 11-12-2013, 06:07 AM   #8
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I consider a vehicle with a new factory replacement motor a positive selling point.
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Old 11-12-2013, 06:26 AM   #9
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That's what I was thinking too. Heck, I'd buy a couple cases of oil and run the s*&! out of the old motor and have it replaced later under warranty. But yeah, at the moment I'd be more pissed off than anything at my "premium brand" vehicle...
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Old 11-12-2013, 07:22 AM   #10
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That's what I was thinking too. Heck, I'd buy a couple cases of oil and run the s*&! out of the old motor and have it replaced later under warranty. But yeah, at the moment I'd be more pissed off than anything at my "premium brand" vehicle...
Same here. Not good.
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Old 11-12-2013, 08:06 AM   #11
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You really don't have a case to try and lemon law the car.

The car has a warranty that the mfr is complying with; i.e. they will fix your car for free if something goes wrong. Audi is acting in full faith of their agreement with you.

If they are unable to fix the car, then you may have a claim to lemon law the car.

I think you are over-reacting to the situation. This is really not any different that having Audi replace a bad headlight or computer module. It is a factory part being installed by qualified Audi technicians.

If you have any concerns about the quality of the workmanship, then maybe you should express those concerns to Audi. Maybe they can extend your warranty period to cover any future issues related to the engine replacement.
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Old 11-12-2013, 12:12 PM   #12
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Look at this way--you are getting the 2014 2.0T engine in your MY2013 2.0T. You are better off.
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Old 11-12-2013, 05:45 PM   #13
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Look at this way--you are getting the 2014 2.0T engine in your MY2013 2.0T. You are better off.
checked with many friends here, they would not consider to buy a car with replaced engine. Just wonder if you were buyer, do you feel comfortable to buy a car with a replaced engine?

Thanks for all comments.
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Old 11-12-2013, 06:15 PM   #14
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checked with many friends here, they would not consider to buy a car with replaced engine. Just wonder if you were buyer, do you feel comfortable to buy a car with a replaced engine?

Thanks for all comments.
HT
I would never buy a car with a replaced engine. The car will never be the same as a car that wasn't messed with. It's seriously major surgery.

You should really talk to Audi and try to get them to buy back your car.
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Old 11-14-2013, 04:20 PM   #15
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Hi HT,

As I mentioned in another thread, I am experiencing a similar, though slightly less severe problem as yours. I brought the car to the dealer at around 2300 miles before the oil lamp lights up, when they topped it off. Now 1400 miles later, it's down two-thirds of a quart again. So I am monitoring the situation.

I am not that worried about an engine swap. AFAIK, dropping an engine for repairs is not that big a deal for modern cars anyway. I don't think the dealer will have problem making it like new. That is not an issue.

What is an issue, to me, if I were in your shoes, is whether I still have confidence in the 2.0T engine. From what I have read here, oil consumption has been problematic, at least in its earlier iterations. If I were you, I would try to get Audi buy back the car and order one with a different engine. I have been reading the posts since this became a concern in my car. Both the 3.0T and the TDI engines seem to have better track record (in other models). Especially the TDI.

Please keep us informed as to your decision, and Audi's response, etc.

Good luck!
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Old 11-17-2013, 03:15 PM   #16
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i wouldn't want a used car with a replaced engine and if it were my car with the problem, i would try to get the dealer/audi to give me a new car. as stated though, seems like they are complying with warranty so they are probably under no obligation to replace the car.
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Old 01-02-2014, 05:07 PM   #17
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i wouldn't want a used car with a replaced engine and if it were my car with the problem, i would try to get the dealer/audi to give me a new car. as stated though, seems like they are complying with warranty so they are probably under no obligation to replace the car.
Update form the solution, I end up to get 2014 new Q5 with same specification, but pay $3k+ extra money. This is not the extra I want to pay if I did not have the defunct engine. Local dealer tried to help me, but the Audi Germany does not give them enough money to cover the difference. I don't have time and energy to fight through lemon law or court, but I believe I may pay less if spending efforts to go court for arbitration.
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Old 01-03-2014, 09:37 AM   #18
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Hope the new Q work for you. Good luck! But I still dont understand why Audi charges you extra 3k+... Not your fault at all!

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Update form the solution, I end up to get 2014 new Q5 with same specification, but pay $3k+ extra money. This is not the extra I want to pay if I did not have the defunct engine. Local dealer tried to help me, but the Audi Germany does not give them enough money to cover the difference. I don't have time and energy to fight through lemon law or court, but I believe I may pay less if spending efforts to go court for arbitration.
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Old 01-03-2014, 10:30 AM   #19
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I don't feel any dealerships has the tools or the men to install a brand new engine correctly!! There will be always something that is not right. A wire bent, a clip broke...... I would call AOA fast and ask for a buy back.
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Old 01-03-2014, 05:09 PM   #20
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I don't feel any dealerships has the tools or the men to install a brand new engine correctly!! There will be always something that is not right. A wire bent, a clip broke...... I would call AOA fast and ask for a buy back.
I had the engine replaced by a dealer because I went trough the deep water and hydro-locked the engine. The Q was 6 mo. old then, with less then 5 K miles on it. Also, Alternator had to be replaced, with a BT module and floor carpeting.
I had to come back to the dealer once to "fix" lose connection under the carpet 2 weeks after I got the car back. No more problems after the repair.
I was in fact very impressed by the quality of that repair.
In my case they had to remove all the seats, checked wiring for water damage, etc.
Changing the 4-cyl. engine would be a lot less invasive then what was done to my Q (6-cyl).
If I did not have that experience I would think that replacing the engine is going to give problems in the future.
In my case it did not...
I guess it depends on the tech doing the repair.
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