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Old 07-10-2014, 09:52 PM   #1
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Default Question about rubbing noise

Hello everyone, i'm a newbie here in this forum but i got question to ask Q5 owner... first say thank you to everyone who would give me any advice.
I bought a brand-new 2014 Q5 2.0T in May at Park avenue Audi Montreal. Now it has been driven about 4000km, so far so good. However i've heard about three times in two months some kind of rubbing noise came from the rear tire, driver side. It's kind of weird the first time and second time it goes off after 5 minutes of driving. The third time happened which was tonight and it did not go off that quick. I could still hear it's something rubbing against the disc and the brake, i would say mostly metal rubbing. It's not loud but keeps making friction noise.
Does anyone have this kind of issue ?
Appreciated for any kind of advice.
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Old 07-11-2014, 01:16 AM   #2
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Could be a caliper sticking. Take it to the dealer
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Old 07-11-2014, 03:12 AM   #3
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theres numerous things. if your guess was on the brakes. it might be the wheel bearings. if the brakes are constantly rubbing the rotors check if they are burning hot. IF it is better head over to the dealers asap
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Old 07-11-2014, 04:56 AM   #4
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thank you AudiQ5 sleeper, i'm actually going to the dealer today... i mean for 4000km, i'm not a tough guy on the breaks...so it should be in good shape, isn't ? i still have A concept that the original pads could go as far as 20,000km.
thank you again.
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Old 07-11-2014, 04:57 AM   #5
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Could be a caliper sticking. Take it to the dealer
thank you... calliper sticking, i will mention that when i meet audi tech.
appreciated.
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Old 07-11-2014, 04:58 AM   #6
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I got similar problem with my brand new Q5 TDi its only 500 miles and for me its from the passenger side rear tire. I went to the dealer yesterday and they checked for a while and even called their in house expert and finally this is what they said. "Your car is new and there is a axle bush where the axle gets connected to the wheel and its little tight as its new once its get polished after some usage it will go away. This happens with most Q5's and no one notice it as they all drive with the windows up"

I am not an expert but it sounds like they dont have a clue. My Q5's rubbing sound is also not loud as David&niki explained and its there all the time. Not very loud you need to be in a parking garage with windows down to hear that. Rubbing gets more frequent with the tire speed.. I tired it in traffic but you cant hear that due to the traffic noise.

So for me I am waiting for another 500 miles, to go back to them. I would suggest David&Niki to get it checked with the dealer. Interested to know what they got to say in your case as its already 4000 Km
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Old 07-11-2014, 05:10 AM   #7
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Originally Posted by anilx783 View Post
I got similar problem with my brand new Q5 TDi its only 500 miles and for me its from the passenger side rear tire. I went to the dealer yesterday and they checked for a while and even called their in house expert and finally this is what they said. "Your car is new and there is a axle bush where the axle gets connected to the wheel and its little tight as its new once its get polished after some usage it will go away. This happens with most Q5's and no one notice it as they all drive with the windows up"

I am not an expert but it sounds like they dont have a clue. My Q5's rubbing sound is also not loud as David&niki explained and its there all the time. Not very loud you need to be in a parking garage with windows down to hear that. Rubbing gets more frequent with the tire speed.. I tired it in traffic but you cant hear that due to the traffic noise.

So for me I am waiting for another 500 miles, to go back to them. I would suggest David&Niki to get it checked with the dealer. Interested to know what they got to say in your case as its already 4000 Km
Thank you...
sounds like you've got exactly situation with me. The thing when i drove though in the tunnel or the connector of highway when there is cement wall in between i can hear it clearly, however, when i drive in local or speed up i can't hear it very clearly because of wind noise or traffic noise. If i close the windows i hear nothing at all... first time happened about 2000km and went off in 5 minutes local driving, second time as well. Yesterday was the 3rd and it didn't go away that quick this time. I'm actually going to the dealer today to meet audi tech. update tonight, tks
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Old 07-11-2014, 05:38 AM   #8
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Originally Posted by David&Niki View Post
thank you AudiQ5 sleeper, i'm actually going to the dealer today... i mean for 4000km, i'm not a tough guy on the breaks...so it should be in good shape, isn't ? i still have A concept that the original pads could go as far as 20,000km.
thank you again.
it happened to me before. we found out it was the wheel bearing. hopefully the dealer figures out the cause of your situation.
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Old 07-11-2014, 05:53 AM   #9
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it happened to me before. we found out it was the wheel bearing. hopefully the dealer figures out the cause of your situation.
May i ask you at what mileage you've got wheel bearing issue ?
Did you off-road a lot ?
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Old 07-11-2014, 10:26 AM   #10
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Originally Posted by anilx783 View Post
I got similar problem with my brand new Q5 TDi its only 500 miles and for me its from the passenger side rear tire. I went to the dealer yesterday and they checked for a while and even called their in house expert and finally this is what they said. "Your car is new and there is a axle bush where the axle gets connected to the wheel and its little tight as its new once its get polished after some usage it will go away. This happens with most Q5's and no one notice it as they all drive with the windows up"

I am not an expert but it sounds like they dont have a clue. My Q5's rubbing sound is also not loud as David&niki explained and its there all the time. Not very loud you need to be in a parking garage with windows down to hear that. Rubbing gets more frequent with the tire speed.. I tired it in traffic but you cant hear that due to the traffic noise.

So for me I am waiting for another 500 miles, to go back to them. I would suggest David&Niki to get it checked with the dealer. Interested to know what they got to say in your case as its already 4000 Km
Hey, there.
i mentioned your case when i met Audi tech today. The tech said it could be the sound bounce off the wall as the garage usually is a narrow space. Consequently, you could hear some kind of noise in such a short time. He believed the noise would be a combination of engine&transmission plus the break medal together as the metal does deliver sound very quickly... For me i would like to agree what he said because i couldn't find any other evidence about the noise.
Would you buy that ?
Thank you
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Old 07-11-2014, 10:43 AM   #11
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Originally Posted by David&Niki View Post
May i ask you at what mileage you've got wheel bearing issue ?
Did you off-road a lot ?
my passenger rear side was done at 10,000 miles. Nope Boston doesnt really have any off-road trails for us to drive in. It is mainly potholes but i always avoid pot holes since i came from driving a honda that is 4inch off the ground. so i dont think it was caused by pot holes. The dealer said they were defective and replaced it under warranty
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Old 07-11-2014, 11:01 AM   #12
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my passenger rear side was done at 10,000 miles. Nope Boston doesnt really have any off-road trails for us to drive in. It is mainly potholes but i always avoid pot holes since i came from driving a honda that is 4inch off the ground. so i dont think it was caused by pot holes. The dealer said they were defective and replaced it under warranty
haha... I can guarantee ONE thing, Montreal has the worst road surface condition in North American cities... i'm 120% sure Montreal beats Boston on that issue.
I used to drive a Nissan Murano and i've changed both wheel bearing right&left in 4 years period. Plus two times ball joint, one time the supporting arm in between. However, for Audi i'm not sure at 10,000miles you need a replacement of wheel bearing. IF it is defective then that's the reason. I mean pothole is A killer but not for Audi i believe. I've heard pothole is very dangerous for people who have bigger wheel like 20"... the tire is thinner so the wheels have more risk to get damaged. For wheel bearings especially the rear one...hum ? I'm not sure about that.
So after the replacement of your wheel bearing from the dealer, did you ask for another warranty on this particular part? (usually the part is 2 years or 20,000km whichever comes first).
Thank you
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Old 07-11-2014, 11:09 AM   #13
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haha... I can guarantee ONE thing, Montreal has the worst road surface condition in North American cities... i'm 120% sure Montreal beats Boston on that issue.
I used to drive a Nissan Murano and i've changed both wheel bearing right&left in 4 years period. Plus two times ball joint, one time the supporting arm in between. However, for Audi i'm not sure at 10,000miles you need a replacement of wheel bearing. IF it is defective then that's the reason. I mean pothole is A killer but not for Audi i believe. I've heard pothole is very dangerous for people who have bigger wheel like 20"... the tire is thinner so the wheels have more risk to get damaged. For wheel bearings especially the rear one...hum ? I'm not sure about that.
So after the replacement of your wheel bearing from the dealer, did you ask for another warranty on this particular part? (usually the part is 2 years or 20,000km whichever comes first).
Thank you
im sure Montreal has some bad roads like Toronto. worse roads ever! luckily my bearings were defective. they gave me warranty on the new bearings. regardless of rim size. if the wheels comes with low profile. The impact on potholes are damaging results i was running 18x8 on low profile. I bent a OEM rim and bubbled the side walls on the tires and bent the top hat of the suspension. Potholes does alot of damage to a car if the car is constantly hitting them. it throws your alignment off as well.
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Old 07-11-2014, 11:24 AM   #14
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im sure Montreal has some bad roads like Toronto. worse roads ever! luckily my bearings were defective. they gave me warranty on the new bearings. regardless of rim size. if the wheels comes with low profile. The impact on potholes are damaging results i was running 18x8 on low profile. I bent a OEM rim and bubbled the side walls on the tires and bent the top hat of the suspension. Potholes does alot of damage to a car if the car is constantly hitting them. it throws your alignment off as well.
What you wrote here is exactly what happened to my Murano. I fixed wheel bearing,ball joint, arms... mainly because of the pothole. In Montreal you can't avoid every pothole unless you want cause a traffic accident...LOL The mechanic of my murano told me they've fixed a lot of bearing problems when season gets changed...here in MTL~~ I actually did one time alignment tuneup last year with Murano if the alignment is off those tires consume much more faster...that could cost me 1000$ very easily for a set of four 18" tires. Now my Q5 has 19"wheel as i added S-Line package... I won't that trouble again, good lord...
You said " I was running 18X8 on low profile". i wasn't fully understood that, i know 18 is 18" but times 8 means ?
Thank you,
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Old 07-11-2014, 12:11 PM   #15
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Originally Posted by David&Niki View Post
Hey, there.
i mentioned your case when i met Audi tech today. The tech said it could be the sound bounce off the wall as the garage usually is a narrow space. Consequently, you could hear some kind of noise in such a short time. He believed the noise would be a combination of engine&transmission plus the break medal together as the metal does deliver sound very quickly... For me i would like to agree what he said because i couldn't find any other evidence about the noise.
Would you buy that ?
Thank you
Not really As its there in open spaces like in my gated community road

My sound is kind of like wheel hits something in every rotation and there is an interval between the sounds and it gets narrow based on the speed. So I am convinced its hitting something and I am waiting for that "axle bush" to get polished. ... I don't think I have any other option now !!
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Old 07-11-2014, 12:22 PM   #16
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Originally Posted by anilx783 View Post
Not really As its there in open spaces like in my gated community road

My sound is kind of like wheel hits something in every rotation and there is an interval between the sounds and it gets narrow based on the speed. So I am convinced its hitting something and I am waiting for that "axle bush" to get polished. ... I don't think I have any other option now !!
what is your mileage though right now ? mine is exactly 4200km, two months old. i hear the noise when i drive through tunnels or highway connector road with cement wall on both sides.
When i left the dealership today i did question myself if i was too sensitive towards that sound ?
anyways, good luck
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Old 07-11-2014, 12:40 PM   #17
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Originally Posted by David&Niki View Post
You said " I was running 18X8 on low profile". i wasn't fully understood that, i know 18 is 18" but times 8 means ?
Thank you,
18x8 = 18" diameter (which you knew), 8" width. Pronounced "18 by 8".
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Old 07-11-2014, 03:46 PM   #18
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Originally Posted by David&Niki View Post
What you wrote here is exactly what happened to my Murano. I fixed wheel bearing,ball joint, arms... mainly because of the pothole. In Montreal you can't avoid every pothole unless you want cause a traffic accident...LOL The mechanic of my murano told me they've fixed a lot of bearing problems when season gets changed...here in MTL~~ I actually did one time alignment tuneup last year with Murano if the alignment is off those tires consume much more faster...that could cost me 1000$ very easily for a set of four 18" tires. Now my Q5 has 19"wheel as i added S-Line package... I won't that trouble again, good lord...
You said " I was running 18X8 on low profile". i wasn't fully understood that, i know 18 is 18" but times 8 means ?
Thank you,
avoid potholes as much as possible regardless if its a Q5. its much worse for us AWD. only if roads knew how to repair itself lol im just day dreaming.

18 size x 8 width of the rim
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Old 07-11-2014, 04:02 PM   #19
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LOL, now i know what's mean of 18x8... here in MTL i call it P235 55 R 19 for the size of tires... wikipedia really tells me what is that... thank you~~
for potholes, i hope city of MTL could do something but looks like it is not very possible.
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Old 07-12-2014, 08:30 AM   #20
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what is your mileage though right now ? mine is exactly 4200km, two months old. i hear the noise when i drive through tunnels or highway connector road with cement wall on both sides.
When i left the dealership today i did question myself if i was too sensitive towards that sound ?
anyways, good luck
I agree.. I also asked that question myself. you know we all take care of our car like a baby so cant help it Mine is now 620 miles 3 weeks old.
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Old 07-12-2014, 08:30 AM
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