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Service Due Reminder

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Old 08-09-2014, 02:59 AM   #1
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Default Service Due Reminder

Hi Everyone,

My "Service Due" reminder keeps staring at me on every start up and shut down even though I do not believe I need service yet. I drive my 2013 Q5 only about 4000 miles a year, and had an oil change at 5K exactly one year ago. I know this is a timing thing and not a mileage thing because it gives me days and not miles. I am able to reset the oil change (miles) through the MMI but cant seem to clear the service due "warning". Am I not able to clear it myself or am I doing something wrong? BTW I currently have just over 9K miles on the vehicle.
Do I need to go to the dealer to get this reset?
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Old 08-09-2014, 04:08 AM   #2
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The service reminder light can only be reset with a VCDS cable and software or the dealer.
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Old 08-09-2014, 04:34 AM   #3
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Exactly. It's actually the "inspection" service setting that triggers this second warning (not oil change). Why it's not resettable via the MMI is puzzling given that they do allow the oil change service to be reset that way.
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Old 08-09-2014, 04:35 AM   #4
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Thank you for the reply. Can you give me a part number of what I will need to get in order to do it myself? I plan on keeping this car for a few more years and maybe replacing it with another Audi.
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Old 08-09-2014, 04:38 AM   #5
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See here:

Ross-Tech Store: VCDS
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Old 08-09-2014, 06:02 AM   #6
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When I had mine in for service the dealership charged $30 for the reset. I didn't notice until I got home but it seemed like a bit of a ripoff to me and something that should be included in the service. Live and learn. Next time I won't be so na´ve.
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Last edited by Q5 Bob; 08-09-2014 at 06:06 AM.
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Old 08-09-2014, 07:00 AM   #7
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Quote:
Originally Posted by Q5 Bob View Post
When I had mine in for service the dealership charged $30 for the reset. I didn't notice until I got home but it seemed like a bit of a ripoff to me and something that should be included in the service. Live and learn. Next time I won't be so na´ve.
$30!?!? This just happened to our Q5 recently. I just showed up to our dealer and the service advisor took care of it. Pulled it in the garage himself and 10 minutes later it was back out front ready to go. No charge.
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Old 08-09-2014, 09:35 AM   #8
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If the dealer does the service, resetting the reminder should have been included in the cost of service or Audi Care. If you did the service yourself, while it's a bit cheesy, the dealer is technically justified to charge for the 15 minutes it took to hook it up to the computer and do the reset.
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- 2002 allroad 2.7t - 14y/55K mi and still like new
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Old 08-09-2014, 09:53 AM   #9
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Quote:
Originally Posted by snagitseven View Post
If the dealer does the service, resetting the reminder should have been included in the cost of service or Audi Care. If you did the service yourself, while it's a bit cheesy, the dealer is technically justified to charge for the 15 minutes it took to hook it up to the computer and do the reset.
The dealer did the service. Considering the cost of the service, it seems like the reset should be included.

No Audi Care in this case.

Last edited by Q5 Bob; 08-09-2014 at 09:56 AM.
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Old 08-09-2014, 01:42 PM   #10
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If I read the website correctly, what I need to purchase is a cable ($250) and I can download the rest. My manual says my next service is due at 15 K miles. I drive less than 5 K per year with this vehicle ( I have other cars) so why is this reminder based on time?
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