Service Due Reminder
08-09-2014, 02:59 AM
#1
Audiworld Junior Member
Thread Starter
Service Due Reminder
Hi Everyone,
My "Service Due" reminder keeps staring at me on every start up and shut down even though I do not believe I need service yet. I drive my 2013 Q5 only about 4000 miles a year, and had an oil change at 5K exactly one year ago. I know this is a timing thing and not a mileage thing because it gives me days and not miles. I am able to reset the oil change (miles) through the MMI but cant seem to clear the service due "warning". Am I not able to clear it myself or am I doing something wrong? BTW I currently have just over 9K miles on the vehicle.
Do I need to go to the dealer to get this reset?
My "Service Due" reminder keeps staring at me on every start up and shut down even though I do not believe I need service yet. I drive my 2013 Q5 only about 4000 miles a year, and had an oil change at 5K exactly one year ago. I know this is a timing thing and not a mileage thing because it gives me days and not miles. I am able to reset the oil change (miles) through the MMI but cant seem to clear the service due "warning". Am I not able to clear it myself or am I doing something wrong? BTW I currently have just over 9K miles on the vehicle.
Do I need to go to the dealer to get this reset?
08-09-2014, 04:34 AM
#3
AudiWorld Senior Member
Exactly. It's actually the "inspection" service setting that triggers this second warning (not oil change). Why it's not resettable via the MMI is puzzling given that they do allow the oil change service to be reset that way.
08-09-2014, 04:35 AM
#4
Audiworld Junior Member
Thread Starter
Thank you for the reply. Can you give me a part number of what I will need to get in order to do it myself? I plan on keeping this car for a few more years and maybe replacing it with another Audi.
08-09-2014, 06:02 AM
#6
AudiWorld Senior Member
When I had mine in for service the dealership charged $30 for the reset. I didn't notice until I got home but it seemed like a bit of a ripoff to me and something that should be included in the service. Live and learn. Next time I won't be so naïve.
Last edited by Q5 Bob; 08-09-2014 at 06:06 AM.
08-09-2014, 07:00 AM
#7
$30!?!? This just happened to our Q5 recently. I just showed up to our dealer and the service advisor took care of it. Pulled it in the garage himself and 10 minutes later it was back out front ready to go. No charge.
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08-09-2014, 09:35 AM
#8
AudiWorld Super User
If the dealer does the service, resetting the reminder should have been included in the cost of service or Audi Care. If you did the service yourself, while it's a bit cheesy, the dealer is technically justified to charge for the 15 minutes it took to hook it up to the computer and do the reset.
08-09-2014, 09:53 AM
#9
AudiWorld Senior Member
If the dealer does the service, resetting the reminder should have been included in the cost of service or Audi Care. If you did the service yourself, while it's a bit cheesy, the dealer is technically justified to charge for the 15 minutes it took to hook it up to the computer and do the reset.
No Audi Care in this case.
Last edited by Q5 Bob; 08-09-2014 at 09:56 AM.
08-09-2014, 01:42 PM
#10
Audiworld Junior Member
Thread Starter
If I read the website correctly, what I need to purchase is a cable ($250) and I can download the rest. My manual says my next service is due at 15 K miles. I drive less than 5 K per year with this vehicle ( I have other cars) so why is this reminder based on time?