KSA63

Canada Technik Trim Q5 TDI, signed up and received confirmation. Just a note that our Canadian offer is different as it offers 2 free regular maintenance visits in place of the $500 spend anywhere card. We do also get the $500 audi card and roadside assistance.

http://www.audi.ca/content/dam/nemo/...verview_EN.pdf

Fast2up

I'm currently at an Audi dealership in Northern California for the 15K service and they had not heard of the Goodwill program being extended to the 3.0. Thanks to this thread I applied for the assistance package over the weekend and successfully enrolled. Our car is a 2015 purchased in July 2014. I talked with Audi by phone yesterday and they confirmed my enrollment and told me four to five weeks to receive the Visa cards.

My issue is I'm currently a wee bit overdue for our 15K service and wanted to use the money to help defray the cost of Audi Care, we are currently trying to figure a way for them to use the expected money ahead of receipt. I may enroll in their branded dealership credit card so I can use the $500 Audi specific portion, not much use to me in the future as we are using Audi Care to handle the future services needed.

Mark in Chico
2015 Q5 TDI

BarryT

When I used my VW card from my Passat the parts guy told me that it shows up as a Visa card. The PIN is the last 4 digits on the back of the card. I'm going to try using it at a grocery store as a debit card this week.

getliquid

I already got my package, I would take the $500 visa card over the 2 free regluar maintenance/road side assistance though, the dealer maintenance prices are way too much anyways...

its still a insult for Q5 owners to get the same offer as Jetta owners ouch

it says the $500 dealer card will expire 12 month from issue, what are you guys going to buy accessories?

if I have the prepaid audi care, should my dealer be topping up my adblue for free between changes? I had my 8000 km service which they should have topped up the adblue, however now at 16000km I have the warning saying to ad adblue, so either they didnt top it up at the previous service but wrote it on the service invoice anyways or im burning twice as fast... The advisor said if I bought the adblue at the pats counter they would add it for me.

brutus23079

Yes, dealer takes care of the Adblue with Audicare. Total B.S. that the service advisor would make you buy Adblue in this situation. Apparently they didn't add any at the 8000 km service. Bottom line: You have Audi Care and Audi warranty. Take it in and tell them to take care of it (at their expense).

CharlieG

Received this follow-up to my issue with registering my Q5 with the program:

I am following up with you as promised. We are currently working with our internal resources to address the concern you are experiencing with registering for the Audi Goodwill Package. We hope to have a resolution as soon as possible, I will follow up with you with any updates by Friday February 12, 2016. If you have any questions in the meantime please feel free to reply to this email, or contact me through the Audi Customer Experience Center at +1 800 822 2834.


At least they are aware of the issue and are working on a solution.

getliquid

there should be a way to check the adblue ourselves instead of waiting for the warning icon, should the sensor go bad one day, there goes the system.

jhumph88

Just managed to successfully sign up, 12:15 PM EST. It was going slow, though.

A6forMoi

Well, report that to the EPA - they'd be all over Audi (I believe the law requires emissions systems to work for 100k miles).

Don Keener

Matches the email they sent me word for word.... 'Tiffany James' was the signature.