xm traffic?
#31
AudiWorld Member
Thread Starter
4 year XM traffic is definitely included per 2015 Audi Q5 Brouchure and it is also specified in the Audi Connect informatin packet that comes with vehicles equipment with the Tech Package. I merged my old SiriusXM account from my previous Vehicle with the new trial account that came with my 2015 Q5. I don't see any mention in my Online account for the Infotainment system with the 4yr traffic trial. I wonder if that is in a separate trial account. I am just 1 month into my 3 Month trial on my XM radio package, so it is yet to be seen what happens when that expires.
#32
AudiWorld Super User
If you do a 'build' of a Q5 on the Audi USA website and read the fine print of the XM package you should see that Prestige does get 4yrs of traffic but PP does not (90 days)….I am guessing the brochure does a gloss over and presents the best face..but check the footnotes..it may detail it out there….
You are misreading the 2015 brochure. The Technology Package is explained on the Q5 Premium Plus Packages page.
Now your problem maybe that the SiriusXM Traffic trial subscription was delivered with the vehicle (as far as Audi knows), and you inadvertently cancelled the service.
You should be getting back on the phone with AoA and having their coordinator for SiriusXM coordinate a solution with SiriusXM.
If you want to continue to believe you aren't entitled to the service then it is not an issue. But everyone here has told you that you are entitled to it.
#33
Audiworld Junior Member
I just went through losing my Sirius/XM traffic on my 2015 Q5 Premium Plus after my 3 month audio channel trial ended. I just got off the phone with Sirius/XM and evidentially merging a previous Sirius/XM account with a new Audi vehicle tends to delete the 4year Traffic trial off the account. I did confirm that all Audi Q5 models with navigation get 4years of Traffic. So in order to fix the problem on my account, Sirius/XM gave me a new 3 month trial of the All Access Audio channel package and a 4 year Traffic subscription along with a full credit to my account. A bit of a pain in the *** to correct but I did get an additional months of free audio service.
#34
AudiWorld Super User
I just went through losing my Sirius/XM traffic on my 2015 Q5 Premium Plus after my 3 month audio channel trial ended. I just got off the phone with Sirius/XM and evidentially merging a previous Sirius/XM account with a new Audi vehicle tends to delete the 4year Traffic trial off the account. I did confirm that all Audi Q5 models with navigation get 4years of Traffic. So in order to fix the problem on my account, Sirius/XM gave me a new 3 month trial of the All Access Audio channel package and a 4 year Traffic subscription along with a full credit to my account. A bit of a pain in the *** to correct but I did get an additional months of free audio service.
#35
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If you do a 'build' of a Q5 on the Audi USA website and read the fine print of the XM package you should see that Prestige does get 4yrs of traffic but PP does not (90 days)….I am guessing the brochure does a gloss over and presents the best face..but check the footnotes..it may detail it out there….
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