Service Due Reminder - AudiWorld Forums



Q5/SQ5 MKI (8R) Discussion Discussion forum for the First Generation Audi Q5 SUV produced from 2008 to 2017

Service Due Reminder

Reply
 
 
 
Thread Tools Search this Thread
Old 08-09-2014, 03:59 AM   #1
Audiworld Junior Member
Thread Starter
 
Join Date: Oct 2012
Location: Geneva, NY
Posts: 39
Default Service Due Reminder

Hi Everyone,

My "Service Due" reminder keeps staring at me on every start up and shut down even though I do not believe I need service yet. I drive my 2013 Q5 only about 4000 miles a year, and had an oil change at 5K exactly one year ago. I know this is a timing thing and not a mileage thing because it gives me days and not miles. I am able to reset the oil change (miles) through the MMI but cant seem to clear the service due "warning". Am I not able to clear it myself or am I doing something wrong? BTW I currently have just over 9K miles on the vehicle.
Do I need to go to the dealer to get this reset?
Markmo is offline   Reply With Quote
Old 08-09-2014, 05:08 AM   #2
AudiWorld Super User
 
snagitseven's Avatar
 
Join Date: Jul 2001
Location: SE MA
Posts: 13,272
Default

The service reminder light can only be reset with a VCDS cable and software or the dealer.
snagitseven is offline   Reply With Quote
Old 08-09-2014, 05:34 AM   #3
AudiWorld Senior Member
 
Join Date: Mar 2000
Posts: 705
Default

Exactly. It's actually the "inspection" service setting that triggers this second warning (not oil change). Why it's not resettable via the MMI is puzzling given that they do allow the oil change service to be reset that way.
CharlieG is offline   Reply With Quote
Old 08-09-2014, 05:35 AM   #4
Audiworld Junior Member
Thread Starter
 
Join Date: Oct 2012
Location: Geneva, NY
Posts: 39
Default

Thank you for the reply. Can you give me a part number of what I will need to get in order to do it myself? I plan on keeping this car for a few more years and maybe replacing it with another Audi.
Markmo is offline   Reply With Quote
Old 08-09-2014, 05:38 AM   #5
AudiWorld Senior Member
 
Join Date: Mar 2000
Posts: 705
Default

CharlieG is offline   Reply With Quote
Old 08-09-2014, 07:02 AM   #6
AudiWorld Senior Member
 
Join Date: Nov 2012
Location: Illinois
Posts: 1,525
Default

When I had mine in for service the dealership charged $30 for the reset. I didn't notice until I got home but it seemed like a bit of a ripoff to me and something that should be included in the service. Live and learn. Next time I won't be so na´ve.

Last edited by Q5 Bob; 08-09-2014 at 07:06 AM.
Q5 Bob is offline   Reply With Quote
Old 08-09-2014, 08:00 AM   #7
AudiWorld Member
 
Buckwheat2088's Avatar
 
Join Date: Jan 2013
Location: VA
Posts: 271
Default

Quote:
Originally Posted by Q5 Bob View Post
When I had mine in for service the dealership charged $30 for the reset. I didn't notice until I got home but it seemed like a bit of a ripoff to me and something that should be included in the service. Live and learn. Next time I won't be so na´ve.
$30!?!? This just happened to our Q5 recently. I just showed up to our dealer and the service advisor took care of it. Pulled it in the garage himself and 10 minutes later it was back out front ready to go. No charge.
Buckwheat2088 is offline   Reply With Quote
Old 08-09-2014, 10:35 AM   #8
AudiWorld Super User
 
snagitseven's Avatar
 
Join Date: Jul 2001
Location: SE MA
Posts: 13,272
Default

If the dealer does the service, resetting the reminder should have been included in the cost of service or Audi Care. If you did the service yourself, while it's a bit cheesy, the dealer is technically justified to charge for the 15 minutes it took to hook it up to the computer and do the reset.
snagitseven is offline   Reply With Quote
Old 08-09-2014, 10:53 AM   #9
AudiWorld Senior Member
 
Join Date: Nov 2012
Location: Illinois
Posts: 1,525
Default

Quote:
Originally Posted by snagitseven View Post
If the dealer does the service, resetting the reminder should have been included in the cost of service or Audi Care. If you did the service yourself, while it's a bit cheesy, the dealer is technically justified to charge for the 15 minutes it took to hook it up to the computer and do the reset.
The dealer did the service. Considering the cost of the service, it seems like the reset should be included.

No Audi Care in this case.

Last edited by Q5 Bob; 08-09-2014 at 10:56 AM.
Q5 Bob is offline   Reply With Quote
Old 08-09-2014, 02:42 PM   #10
Audiworld Junior Member
Thread Starter
 
Join Date: Oct 2012
Location: Geneva, NY
Posts: 39
Default

If I read the website correctly, what I need to purchase is a cable ($250) and I can download the rest. My manual says my next service is due at 15 K miles. I drive less than 5 K per year with this vehicle ( I have other cars) so why is this reminder based on time?
Markmo is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
:: ECS Tuning :: NEW!! B8 A4 2.0T ECS Baffled Oil Catch Can ECS Tuning-Audi A4 (B8 Platform) Discussion 14 12-23-2016 04:46 AM
"Service Due" reset Cadx6 TT (Mk2) Discussion 24 12-15-2016 06:37 PM
Chcicago Region SCCA Track Day @ Autobahn Country Club Joliet, IL Sept. 13, 2015 old-dog Chicago Discussion 4 11-28-2016 05:12 AM
First Experience with Audi Dealer Service Dept. the_duke A8 / S8 (D3 Platform) Discussion 6 09-10-2015 10:02 AM
:: ECS Tuning :: NEW!! B8 A5 2.0T ECS Baffled Oil Catch Can ECS Tuning-Audi Audi A5 / S5 / RS5 Coupe & Cabrio (B8) 0 09-01-2015 09:27 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -8. The time now is 02:18 AM.


 
  • Ask a Question
    Get answers from community experts
What's your question?
Send