iconoclast

Since Monday I've had an intermittent issue with the hatch opening. If I try to open it with the key I have to press the remote button twice or the trunk door button on the driver's side door has to be press twice. If I try to open by hand it opens just about an inch then I have to use the handle switch again to get the hatch to open all the way.

Is there a way to "reset" the memory on the hatch? I've tried opening the hatch manually and pushed the button down and held for a few moments in an attempt to reset but no change in activity.

Before I schedule an appointment with the dealer... Any suggestions?

smith2010Q7

It sounds like one or both of the lift motors may be weak- and that the module built into the "master" may be failing, not storing settings or responding to the signal from the comfort system.

On this it might be better to try unplugging the module and leave it for a few hours, or short the terminals together to discharge it.
The motors are up in the rear headliner, running across the back, with the shaft pivoting the hatch hinge.

If that does not work then you will have to replace them, then reset VAG coding.

iconoclast

thanks for the help... i appreciate it.

also you're a great addition to the boards. extremely knowledgeable and informative.

danikas

I had the same problem The motors timing is out.i took mine out and disconnect power cables from motors to the attached cpu .i then applied 12v dc and rotated the motor shafts to the open possition (default).i did one moror at the time and set their shaft at the same angle.
I connected them back and all good.

iconoclast

where is the motor? headliner?

smith2010Q7

Hatch motor below.

Q7 hatch motor.pdf

iconoclast

damn you're good. thank you!

smith2010Q7

Thanks

I try to help everyone, do not know it all; my weakest link is electrical.

brucebanner

hey wayne, do you have info like that on replacing the trunk latch? my hatch latch doesnt lock so i ordered a replacement and will replace myself, seems straight forward but instructions would be helpful. sorry to hijack thread

smith2010Q7

Bruce:

Lid latch attach, and also adjustments page just in case if it does not line up correctly.

Q7 Rear Lid, Lid Latch.pdf

Q7 lid Adjustments.pdf