S4 (B8 Platform) Discussion Discussion forum for the B8 Audi S4 produced from 2009-2016

US Mobile sim active but will not connect

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Old 06-20-2016, 07:35 AM
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Default US Mobile sim active but will not connect

This is my 3rd S4, and the first with Audi Connect.
I just picked up a 2013 Prestige Estoril Blue with Sport Diff, Nappa leather and 19" rims and tires. 29,000 miles, still under Audi warranty and I purchased a total exclusionary warranty for 100,000 miles/72 months after purchase.

I picked up a US Mobile SIM and activated it with 1GB/mo. Too much, I know... I cleared the fields out and loaded "apn" into the MMI.

The system has sent and received minor amounts of data (KB). When I select the Google maps or Audi Connect, the system hangs and times out.

The Connection status shows good to Very Good.

Any insights? Do I need to get the dealer to update the modem? US Mobile said they would call me back with support, but they have not yet.
Old 06-20-2016, 07:41 AM
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You're not connected to the internet.
The connection settings for US Mobile should be:

APN: pwg
User name: enter a blank space
PW: leave blank
Old 06-20-2016, 07:52 AM
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Thank you snagitseven - I actually had it as "png". I switched it to "pwg" and had instant success!

Quickest solve EVAR
Old 06-20-2016, 08:13 AM
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It's always nice when it's a simple thing that solves a problem.
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