So Jesster I heard you went with 10seconds4 software.........wonder if it's EPL or ASP.........?
10-13-2008, 10:23 AM
#2
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Answers inside:
Yes, it's true. I did decide to go with Marc's tune. Why? For a couple different reasons. First off, his kit has put out numbers that seem pretty ridiculous... in a good way (yes I've seen the timeslips, dyno sheets, and vids). I could really care less if he "stole" the software from someone.... all that really matters to me is that my car runs well and runs hard.
Second, pricewise... you really can't go wrong. He was able to offer this kit for MUCH cheaper than anyone else and so I figured why not give it a shot. If I don't like it, it's not permanent.
Lastly, I have recieved 30 times better customer service from Marc than I have from any of the other fueling companies (excluding AWE and VAST, I have recieved awesome customer service through them even though I've never actually purchased their kit they are still willing to help out). I don't know how many times I've called ASP and emailed them with no call back and no email back. As for EPL, I emailed with Tony a while back and was ready to go with his kit, but then stopped getting email responses. And to be honest, if someone isn't willing to give me their time to sell their product, I'm not going to waiste my money on them. I've called Marc on many different occasions and he is always willing to help and is insanely fast with both email responses and phone responses and has been 10x more helpful than either ASP or EPL has ever been to me. And for that, he earns my business.
I don't mean to knock on ASP or EPL by any means... they both sell great products and seem like great guys. But based on the service I've recieved, neither has even touched close to the customer service Marc has shown me. That's just a fact and there is really nothing that changes it.
So flame away everyone, but when it actually comes down to it I am basing my decision on numbers I've seen, price, and customer service. Marc has won in all of those categories so it seems like a no-brainer to me.
Second, pricewise... you really can't go wrong. He was able to offer this kit for MUCH cheaper than anyone else and so I figured why not give it a shot. If I don't like it, it's not permanent.
Lastly, I have recieved 30 times better customer service from Marc than I have from any of the other fueling companies (excluding AWE and VAST, I have recieved awesome customer service through them even though I've never actually purchased their kit they are still willing to help out). I don't know how many times I've called ASP and emailed them with no call back and no email back. As for EPL, I emailed with Tony a while back and was ready to go with his kit, but then stopped getting email responses. And to be honest, if someone isn't willing to give me their time to sell their product, I'm not going to waiste my money on them. I've called Marc on many different occasions and he is always willing to help and is insanely fast with both email responses and phone responses and has been 10x more helpful than either ASP or EPL has ever been to me. And for that, he earns my business.
I don't mean to knock on ASP or EPL by any means... they both sell great products and seem like great guys. But based on the service I've recieved, neither has even touched close to the customer service Marc has shown me. That's just a fact and there is really nothing that changes it.
So flame away everyone, but when it actually comes down to it I am basing my decision on numbers I've seen, price, and customer service. Marc has won in all of those categories so it seems like a no-brainer to me.
10-13-2008, 10:30 AM
#3
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his fueling kit runs strong..no doubt, but I would hardly call it "numbers that seem ridiculous"....
afterall.....when you run 21-23 PSI on K04's....you should get 400-460 awhp and the cars should run mid hi 11's as well as trap 120-123 MPH. Shrug.......
10-13-2008, 10:32 AM
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Jesster- The last email I have from you is on 6/9 and was responded to by.....
your local epl representative. I find it in poor taste that you make it seem other wise.
We didnt not hear back from you on this matter...I believe mostly because we were not interested in "sponsoring" your car.
We didnt not hear back from you on this matter...I believe mostly because we were not interested in "sponsoring" your car.
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10-13-2008, 10:35 AM
#8
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I never received an email from my local rep. I'm not sure who's at fault for that
but it didn't really seem like an effort was made to try to earn my business. That is just 100% how I felt, not saying you guys weren't trying... it's just the way it is.
