Help! I went to a place in brighton where they sell VW too, and, basically I wasn't impressed. I bought the car in CA at Rusnak, which is a truly first class operation, I'm looking for something like this in the Boston area.
2002 Avus ALMS
No mods... YET!
2000 TTQ - Gone. What a great 3 years!
Agree that Clair is good but they are very modification-unfriendly. (more)
They charged me %500 for replacelent rotors on my A4 because I was using Mintex pads. The car had only 20K miles and this is a common problem with A4s. Forget about the arguments such as proving this was the cause, OEM spec, etc. No flexibility whatsoever. It cost them a sale on my wifes TT and my on-order S4 Avant - went to Pass & Weiss instead.
While I bought in upstate NY (they had it in stock), I really liked the sales service I got from Lester @ Ira Audi in Danvers. I don't think they move as many cars as Clair, but they're a close second, I think.
Never bought a car from them but John and Ray in service
have done well by me - wet brake problem, new grill for
my TT when it fell off. Never a question. They also
put mintex pads on my A4 on request. I hate dust....
Audiless at the moment but VAG still in the house...
2001 225 TTR traded for a 2010 VW Jetta TDI
2001.5 1.8T K04 A4 Avant (found a new home)
I've bought two TT at Pass and Weisz in Burlington, MA. David was the salesman I worked with- great guy who jump through more hoops that cirus dog. Good price. But I'm not overly impressed by the service department but that may change with one of the senior tech's owning a TT now. I have another car that I take to IRA. Good service department and not difficult to get an appointment but I've never dealt with any of the salespeople.