newyorker2

Can someone, please, tell me it's nothing... When rolling downhill in neutral, at around 30 mph the left side of the car starts vibrating at high frequency, as if metal parts are grinding. What the hell? I feel the vibration the most through my door...
Thanks in advance! Also, which service dept. sucks less - New Country in CT or Classic Motors in Westchester?

B7er

for dealership ratings, you can go to 1.8t.org, and check out the rating of you dealership.
my dealership for example, is in the top 5! =)<ul><li><a href="http://1.8t.org">http://1.8t.org</a</li></ul>

newyorker2

One more answer and I'll be happy
Thanks!

newyorker2

I was actually on this site last night. No dealer within 50 miles (give or take) around NY has a good record. Sad

Tanner

While turning?
Accelerating?
Constant speed in gear?

newyorker2

Nope, only at that speed and when coasting

chaotic

I have 3K miles, that's certainly not normal

Tanner

Only suggestion is to take it in and request for a tech to get a ride with you to experience it

rraffel

Just went to Classic last week and its didn't suck that much. They were very pleasant to deal with and although they did not fix everything we asked for (had to order parts), they agreed to complete the work at a convenient time for us (after work from 4-5). we dropped the car off on time and got it back on time. They even washed it.

irenesbob

Got to agree so far re: Classic - their service facility seems very nicely setup, they have the right attitude, etc. The only things I have been in for are minor and they checked out my concerns and were polite in telling me not to worry - no hint that I was bothering them. Also, I can walk to MetroNorth and get into the City quickly - a big plus. I'd be inclined to give them the chance to mess up before concluding they're no good. They did everything promised with regard to getting my A4 exactly as I wanted it equipped and when - and a great trade and lease price. So far a great experience.