Help identify this part please (have pics).
04-11-2009, 09:43 PM
#1
AudiWorld Junior Member
Thread Starter
Help identify this part please (have pics).
While trying to find the cause of a clunk when I drive over moderate bumps (that the dealer could not find a thing wrong). I noticed the part pictured below. It sits between the bumpstop and the top of the suspension. I have been researching doing a coilover install, and haven't noticed mention of this piece.
Also while digging around, there was a broken one of these actually stuck between two spring coils.
The part # is 8e0 412 117 a, which I cannot find anywhere online.
Also while digging around, there was a broken one of these actually stuck between two spring coils.
The part # is 8e0 412 117 a, which I cannot find anywhere online.
04-12-2009, 04:01 AM
#2
That's what's left of a shipping block
It should have been removed during dealer prep and, obviously, wasn't.
So not only did your dealer fail to remove that block during prep, they were unable to find it while diagnosing your problem.
"Unacceptable" doesn't even begin to describe that.
A random shippong block might sometimes get overlooked during prep. That's not right but it does happen.
But to fail to remove it during prep and then not find it when working a suspension issue........
Your service manager owes you an apology.
So not only did your dealer fail to remove that block during prep, they were unable to find it while diagnosing your problem.
"Unacceptable" doesn't even begin to describe that.
A random shippong block might sometimes get overlooked during prep. That's not right but it does happen.
But to fail to remove it during prep and then not find it when working a suspension issue........
Your service manager owes you an apology.
04-12-2009, 09:09 AM
#3
AudiWorld Junior Member
Thread Starter
Well I am the 2nd owner of the vehicle. But yes, I am irked because when I took it in they said they inspected the suspension and found nothing. Gut feeling is they thought I was just being a naggy customer and did nothing.
This was on the passenger side, my driver side has it too!
Do they also put these on the rear?
I am surprised the first owner never noticed anything wrong.
This was on the passenger side, my driver side has it too!
Do they also put these on the rear?
I am surprised the first owner never noticed anything wrong.
04-12-2009, 10:39 AM
#4
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Well I am the 2nd owner of the vehicle. But yes, I am irked because when I took it in they said they inspected the suspension and found nothing. Gut feeling is they thought I was just being a naggy customer and did nothing.
This was on the passenger side, my driver side has it too!
Do they also put these on the rear?
I am surprised the first owner never noticed anything wrong.
This was on the passenger side, my driver side has it too!
Do they also put these on the rear?
I am surprised the first owner never noticed anything wrong.
Or something like that.
As silly as it would be for them to be left in on a new car (which does happen unfortunately) it's CRAZY to think that these have never been removed in the 4 years it's been on the road. I wonder if Morrison has been doing this with all their Audis, haha!
04-17-2009, 08:48 AM
#5
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what the hell is a shipping block??? i have never seen or heard of this...
is this just an audi thing...or german car thing? I've never seen/heard of us doing it when we recieve new cars at my dealership...(honda)
is this just an audi thing...or german car thing? I've never seen/heard of us doing it when we recieve new cars at my dealership...(honda)
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