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12V outlet and cigarette lighter don't work - fuses are good

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Old 08-20-2013, 08:24 AM
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Default 12V outlet and cigarette lighter don't work - fuses are good

The power outlet and cigarette lighter are no more working.
The four 15a fuses rear the trunk panel are all good. Testing with a powermeter I have found no voltage directly on the fuse bank (of course with ignition on/off).
Recently I have replaced the battery with a non original item (replaced in a foreign country on vacation) This battery is a little bit more powerful.
This could be the sources of my problems?
I have no particular error on VCDS auto scan.
Any idea what I can check before to go to the dealer ?
Thanks !
Best regards
Gab

On a forum i have found this information, what do you think ?
If they doesen't work with ingnition on, then you should go to your dealer and ask about tsb number 2020649/8, there is an update for j393 unit that fixes this issue.
Old 08-20-2013, 11:50 AM
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Followig the TBS 2020795/6
I confirm: The sockets can be activated via the Outup Diagnostic test (VCDS)

http://audi.workshop-manuals.com/a5_...ex.php?id=3268
Old 09-12-2016, 09:00 AM
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Can you describe what you did in the Output Diagnostic Test Mode? I have the same issue with all sockets/lighter not working. Sounds like this was a fault in the control module that you are able to reset via VCDS (as opposed to it being a relay fail)??

Thanks!
Old 10-05-2016, 10:46 AM
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Has anyone else had this problem and solved it?
Old 10-14-2016, 08:32 AM
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@gab696 or anyone else - were you able to resolve this through VCDS and not a dealer software update? I still have this issue and haven't been able to fix it.
Old 01-02-2017, 02:17 PM
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Originally Posted by gab696
The power outlet and cigarette lighter are no more working.
The four 15a fuses rear the trunk panel are all good. Testing with a powermeter I have found no voltage directly on the fuse bank (of course with ignition on/off).
Recently I have replaced the battery with a non original item (replaced in a foreign country on vacation) This battery is a little bit more powerful.
This could be the sources of my problems?
I have no particular error on VCDS auto scan.
Any idea what I can check before to go to the dealer ?
Thanks !
Best regards
Gab

On a forum i have found this information, what do you think ?
If they doesen't work with ingnition on, then you should go to your dealer and ask about tsb number 2020649/8, there is an update for j393 unit that fixes this issue.
i had same problem I took ash tray out and lighter was not plugged in
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