tubi

http://jalopnik.com/5567283/audi-dea...-robbed-on-lot

UmIsThisThingOn

Hear it from the owner directly:
http://www.audizine.com/forum/showth...t-*pics-added*

NickZag

I read that on Audizine. If AoA doesn't help that guy, that speaks volumes to how Audi cares (or doesn't) about it's customers. It's so OBVIOUS that an employee stole those wheels. Camera's weren't working... REALLY?! Even if an employee didn't steal them, not having some kind of security (locked gate with fencing, working camera's, etc) on the lot is unexceptable. People pay extra for a brand like Audi not just for the product, but the service and dealership experience that go with it. Not having adequate security is negligent on the dealerships part.

I had a legit warrenty issue with my Tundra last year and without getting into to many specifics, I got hosed by the dealership. When I contacted Toyota's North America customer service department, it took over a week for them to get back to me and then when I told them what went on they said they would look into the matter and get back, which they never did. Not smart seeing as that was my 6th Toyota truck (and I'm only 30) and I was a very loyal customer. After that, I sold my Tundra and got something else. To put it bluntly, now I'd rather walk then buy another Toyota or Lexus.

tubi

Scamburg Audi caved in to internet pressure...

http://jalopnik.com/5568413/audi-dea...helps-customer

irenesbob

They should have paid the whole cost of replacing the wheels (not just the $500 deductible) as a goodwill gesture. The dealership has a huge policy to cover lots of eventualities, the least expensive of which is this kind of loss. Why should the customer who entrusted his new Audi to their care get stuck possibly facing a rate increase down the pike? Humbug!

NickZag

I agree. The OP shouldn't have settled for just the $500. If that was me, there is no way my insurance would have taken a hit for what was obviously employee theft.