iPod/iPhone problem with AMI
I haven’t found any similar threads with this problem description. The dealer wants to do nothing (suggests I may have a corrupted file…). Until I switched to a iPhone, I thought that maybe my device was the problem. With two devices and many files similarly failing, it can’t be on my end. I am asking that they change the AMI. Their response is that without an error message from the AMI, they can’t authorize a new part.
Any comments would be greatly appreciated.
I haven’t found any similar threads with this problem description. The dealer wants to do nothing (suggests I may have a corrupted file…). Until I switched to a iPhone, I thought that maybe my device was the problem. With two devices and many files similarly failing, it can’t be on my end. I am asking that they change the AMI. Their response is that without an error message from the AMI, they can’t authorize a new part.
Any comments would be greatly appreciated.
Do you have an iPhone 3, 3GS or 4? If you have iOS4.x installed on the iPhone, see the recent "ipod MMI issues" thread. There's an update (4.1) coming soon that may solve many Bluetooth issues. Resetting your MMI then erasing/resetting your iPhone's bluetooth connection could also help.
Finally, if it's an AMI problem, be sure the connector is firmly seated in the device. You could try and ask the dealer to let you try another cable to see if that's what's causing the issues. Frankly, I doubt a failing cable would throw a code. It would be like disconnecting the device from the AMI cable if there was a bad wire. How would the car know the difference? If the dealer refuses to let you try another AMI cable without buying it, that would be pretty poor service. I'd call AOA on that one.
Last, but not least, you could back up your iPhone, erase all, restore and re-enter your settings to see if that was the issue. That would erase any doubt you had a "corrupted file".
BTW, I'm using a 30GB 5G iPod with AMI cable and iPhone 3Gs on Bluetooth w/iOS4.02 with zero problems on my '09 A4 w/Nav.
Last edited by snagitseven; Aug 24, 2010 at 12:40 PM.
Any one else experienced this problem or have possible solutions?







