How do you open the door with the physical key? I think my battery is dead. - AudiWorld Forums

Go Back  AudiWorld Forums > Audi Models > Audi A4 > A4 (B9 Platform) Discussion
Reload this Page > How do you open the door with the physical key? I think my battery is dead.
Notices
A4 (B9 Platform) Discussion Discussion forum for the B9 Audi A4 2017-
Sponsored by:
Sponsored by:

How do you open the door with the physical key? I think my battery is dead.

Reply

 
 
Old 09-11-2017, 08:47 AM
  #1
Audiworld Junior Member
Thread Starter
 
Join Date: Jun 2016
Posts: 22
Default How do you open the door with the physical key? I think my battery is dead.

So I didn't drive my car since Friday afternoon.

Tried to open door by handle, no reaction.

Pressed the unlock button on key fob, the car lights blink twice but no unlock sound.

Tried to unlock trunk with key fob, no reaction.

Tried the manual button on trunk, doesn't open.

Tried the spare key fob, same thing.

Tried the physical key, turned it clockwise 90 degree, doesn't open. Turned it counter-clockwise 90 degree, doesn't open.

What am I doing wrong with the physical key?
coolxal is offline  
Reply With Quote
Old 09-11-2017, 08:54 AM
  #2
AudiWorld Senior Member
 
plat27265's Avatar
 
Join Date: Nov 2015
Location: GVRD, BC Canada
Posts: 1,486
Default

Since you B9 A4 is still under full warranty, it is best to have it towed (courtesy of Audi) to your Audi service center and have it checked out. It does seem like your car's battery is toast.
plat27265 is offline  
Reply With Quote
Old 09-11-2017, 09:09 AM
  #3
Audiworld Junior Member
Thread Starter
 
Join Date: Jun 2016
Posts: 22
Default

Originally Posted by plat27265 View Post
Since you B9 A4 is still under full warranty, it is best to have it towed (courtesy of Audi) to your Audi service center and have it checked out. It does seem like your car's battery is toast.
Does towing it without putting it in Neutral screw things up?
coolxal is offline  
Reply With Quote
Old 09-11-2017, 09:28 AM
  #4
AudiWorld Member
 
up-n-coming's Avatar
 
Join Date: Sep 2016
Location: South Florida
Posts: 280
Default

Maybe the keys need to be re-sync'd with the car. Place the key fob on the icon of a key in the center console. Then push the button to start the car. Long shot for the key fobs but worth a try.

Last edited by up-n-coming; 09-12-2017 at 09:01 AM.
up-n-coming is offline  
Reply With Quote
Old 09-11-2017, 09:38 AM
  #5
AudiWorld Senior Member
 
plat27265's Avatar
 
Join Date: Nov 2015
Location: GVRD, BC Canada
Posts: 1,486
Default

Originally Posted by up-n-coming View Post
Maybe the keys need to be re-sync's with the car. Place the key fob on the icon of a key in the center console. Then push the button to start the car. Long shot for the key fobs but worth a try.
I do not think it is a matter of losing sync. OP says that the car reacts to the key fobs (i.e. blinking lights) but it is not actuating the door locks. So there is communication happening.

OP cannot get inside his/her car due to this issue.
plat27265 is offline  
Reply With Quote
Old 09-11-2017, 09:41 AM
  #6
AudiWorld Senior Member
 
plat27265's Avatar
 
Join Date: Nov 2015
Location: GVRD, BC Canada
Posts: 1,486
Default

Originally Posted by coolxal View Post
Does towing it without putting it in Neutral screw things up?
You'll have to request for a flat-bed tow truck although I am not sure how they will get the car on the bed if it cannot be placed on neutral.

I suggest phoning your Audi service center and tell them your car's problem. Also, ask them about how the towing company can get your car on the flat bed without being able to shift it to Neutral.
plat27265 is offline  
Reply With Quote
Old 09-11-2017, 11:21 AM
  #7
AudiWorld Super User
 
Join Date: Mar 2006
Location: San Francisco Bay Area
Posts: 3,083
Default

So I guess the mechanically lock cylinder nowadays doesn't mechanically unlock the door anymore and simply actuates the door locks. That kinda sucks. OP, you are not doing anything wrong. All you can do is turn the key. If the doors don't unlock then there is something wrong with the locks or perhaps indeed the battery is low. Doesn't seem to be completely dead as you still get flashing lights. The energy management system does start to shutdown non essential functions if the battery goes low in order to preserve enough battery power to start the car. However, I would think unlocking the doors with the mechanical key is kinda essential.

As for towing, yes, it needs to go on a flat bed. Never tow a car with a center differential with wheels on the ground. You'll chew up the differential especially if only one axle is on the ground. But even with both axles on the ground and car in neutral there is no oil going to the transmission and the center differential, so kiss good-bye to those gears. They may try to brake into the car in order to unlock the transmission and put it into neutral so the car can be pulled on the flat bed. Worst case they have to drag it up with the drivetrain locked. Not ideal.

Best would be one of these :-)


Last edited by superswiss; 09-11-2017 at 11:23 AM.
superswiss is online now  
Reply With Quote
Old 09-11-2017, 02:41 PM
  #8
VM
AudiWorld Senior Member
 
Join Date: Aug 2008
Location: Toronto, ON
Posts: 688
Default

Originally Posted by coolxal View Post
So I didn't drive my car since Friday afternoon.

Tried to open door by handle, no reaction.

Pressed the unlock button on key fob, the car lights blink twice but no unlock sound.

Tried to unlock trunk with key fob, no reaction.

Tried the manual button on trunk, doesn't open.

Tried the spare key fob, same thing.

Tried the physical key, turned it clockwise 90 degree, doesn't open. Turned it counter-clockwise 90 degree, doesn't open.

What am I doing wrong with the physical key?
The handle will be disabled after 3 days of the car sitting; that's documented (and annoying) - see p. 39 of the US manual for the 2017.

I'm inclined to blame a major computer problem. Though... stupid idea: did you try the second fob?
VM is offline  
Reply With Quote
Old 09-11-2017, 02:51 PM
  #9
VM
AudiWorld Senior Member
 
Join Date: Aug 2008
Location: Toronto, ON
Posts: 688
Default

Originally Posted by plat27265 View Post
You'll have to request for a flat-bed tow truck although I am not sure how they will get the car on the bed if it cannot be placed on neutral.

I suggest phoning your Audi service center and tell them your car's problem. Also, ask them about how the towing company can get your car on the flat bed without being able to shift it to Neutral.
Can't they just open the door the way that CAA/AAA people did back in the days before proximity entry systems mostly prevented foolish humans from locking their keys in their cars? i.e. use one of those long metal thingies shoved in around the window to activate the lock mechanism...

Interesting, the Audi manual (p. 372) doesn't mention anything about placing the car in neutral before winching it onto a flatbed. But... I think I may have figured it out how you put a car with a dead battery in neutral - just follow the instructions on p. 95 of the manual for manually releasing the 'parking lock'.
VM is offline  
Reply With Quote
Old 09-11-2017, 02:59 PM
  #10
AudiWorld Senior Member
 
plat27265's Avatar
 
Join Date: Nov 2015
Location: GVRD, BC Canada
Posts: 1,486
Default

Originally Posted by VM View Post
The handle will be disabled after 3 days of the car sitting; that's documented (and annoying) - see p. 39 of the US manual for the 2017.

I'm inclined to blame a major computer problem. Though... stupid idea: did you try the second fob?
It may be just me but I could not find any reference on this 'disable after 3 days of the car sitting' in the manual. It is not on Page 39 or elsewhere in that section about Opening and Closing the vehicle.
plat27265 is offline  
Reply With Quote
 
 
 


Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -8. The time now is 11:34 AM.


 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: