A4 (B9 Platform) Discussion Discussion forum for the B9 Audi A4 2017-

MMI OTA Maps Update

 
Old 07-04-2019, 05:38 PM
  #1  
AudiWorld Member
Thread Starter
 
Join Date: Apr 2019
Location: Chicago, IL
Posts: 274
Received 14 Likes on 11 Posts
Default MMI OTA Maps Update

Since finding a solution to my MyAudi app issues outlined here, I have one remaining issue that started at the same time as my MyAudi app issues and is still unresolved.

Previously, I was able to update my maps via the MMI OTA Maps update process. Since my issues with the MyAudi app (now resolved), Iíve been unable to perform an OTA map update. When I start the 2019/2020 region/state update, it changes to downloading and then it sits and does nothing. Iíve let it sit for several hours and nothing.

Iíve tried a half dozen times over the last two weeks and get the same behavior. Anyone else seeing this?

Will call support tomorrow to see what they say.
BoxerBoi76 is offline  
The following users liked this post:
jpneus (07-12-2019)
Old 07-04-2019, 06:25 PM
  #2  
AudiWorld Member
 
Join Date: Apr 2019
Location: Toronto, Canada
Posts: 188
Received 11 Likes on 8 Posts
Default

Me again lol same thing happened to me. It would stop updating every time at around 53%. I ended up downloading the map/mmi update from the myAudi site onto an SD card and installed from there. Worked perfectly.
Burrcold is offline  
Old 07-04-2019, 08:01 PM
  #3  
AudiWorld Member
 
Join Date: Nov 2003
Posts: 122
Likes: 0
Received 3 Likes on 3 Posts
Default

SD card update, if available, seems to be a much easier, faster, less-error-prone method. Can you try that way? Several hours, half a dozen times, is crazy.
PghRich is offline  
Old 07-04-2019, 09:39 PM
  #4  
AudiWorld Junior Member
 
Join Date: May 2017
Posts: 13
Likes: 0
Received 1 Like on 1 Post
Default

Online update stuck at 40%, myAudi website only allows me to download version 2019 instead of 2019/2020.
fxchou123 is offline  
The following users liked this post:
jpneus (07-10-2019)
Old 07-05-2019, 04:29 AM
  #5  
AudiWorld Member
Thread Starter
 
Join Date: Apr 2019
Location: Chicago, IL
Posts: 274
Received 14 Likes on 11 Posts
Default

Originally Posted by PghRich View Post
SD card update, if available, seems to be a much easier, faster, less-error-prone method. Can you try that way? Several hours, half a dozen times, is crazy.
I typically go that route. However, the 2019/2020 maps arenít available for download online yet (just the 2019 are).

For whatever reason, the 2019/2020 are listed as available for download OTA. I was able the download 1/3 for Illinois (before these issues started) but canít download 2/3 and 3/3.
BoxerBoi76 is offline  
Old 07-05-2019, 08:03 AM
  #6  
AudiWorld Member
 
Join Date: Jun 2018
Location: San Francisco, USA
Posts: 78
Likes: 0
Received 2 Likes on 2 Posts
Default

I have the same problem for the OTA map for California. Itís 2 parts, the first downloads fine but the second part freezes.
antsh is online now  
The following users liked this post:
jpneus (07-10-2019)
Old 07-09-2019, 08:03 AM
  #7  
AudiWorld Member
 
Dan in St. Louis's Avatar
 
Join Date: Dec 2016
Location: St. Louis, Missouri, USA
Posts: 524
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by PghRich View Post
SD card update, if available, seems to be a much easier, faster, less-error-prone method.
I wonder why Audi keeps fibbing to us about the download speed of the maps. The "Download Client" window keeps telling me it is sending the data to me at 10.5MBps. Both the Traffic Manager in my router, and the Windows Task Manager, tell me it is averaging about 3.9MBps.

Since Audi prides itself on its technology it is not reassuring that such an error persists.
Dan in St. Louis is offline  
Old 07-09-2019, 02:48 PM
  #8  
AudiWorld Member
Thread Starter
 
Join Date: Apr 2019
Location: Chicago, IL
Posts: 274
Received 14 Likes on 11 Posts
Default

I have a case open with the Audi Connect team regarding the MMI OTA Map update issues many of us are having.

Will post statuses as I get them.
BoxerBoi76 is offline  
The following users liked this post:
jpneus (07-10-2019)
Old 07-09-2019, 03:03 PM
  #9  
AudiWorld Member
 
Join Date: Nov 2003
Posts: 122
Likes: 0
Received 3 Likes on 3 Posts
Default

So if it says "You can buy up-to-date maps from your Audi partner." next to the Version 2019, does that mean my 5 updates are up? I downloaded an update just after I purchased the car (used) in Feb/March - would 2019 have been out then, or did I likely download 2018/2019.

(Frankly, I've used it once or twice and then use Google Maps via CarPlay, so no big deal)

(side note - how do I know the manufacturing date that starts the 2.5 years? It's not on the pdf version of the sticker that I received. Is it this, from the door jamb - 04/2016?



)

Last edited by PghRich; 07-09-2019 at 03:42 PM.
PghRich is offline  
Old 07-09-2019, 03:39 PM
  #10  
AudiWorld Senior Member
 
Join Date: Nov 2012
Location: Illinois
Posts: 1,746
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by PghRich View Post
So if it says "You can buy up-to-date maps from your Audi partner." next to the Version 2019, does that mean my 5 updates are up? I downloaded an update just after I purchased the car (used) in Feb/March - would 2019 have been out then, or did I likely download 2018/2019.

(Frankly, I've used it once or twice and then use Google Maps via CarPlay, so no big deal)

(side note - how do I know the manufacturing date that starts the 2.5 years? It's not on the pdf version of the sticker that I received)
Yes, if/when you get the message it means the 5 free updates have been used.
Q5 Bob is offline  

Thread Tools
Search this Thread
Quick Reply: MMI OTA Maps Update


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: