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TDI update then NOX sensor throws a code

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TDI update then NOX sensor throws a code

 
Old 02-05-2019, 05:59 PM
  #41  
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Just dropped mine (Q7) off yesterday for the DEF system malfunctioning. NOX #2 being replaced along with the Add Blue dosing module. Apparently an 'Audi Parts Specialist', has to see how long the wait will be, as they're on a 'referral block' and have to await approval before being released. All being covered by the extended Diesel warranty.
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Old 04-15-2019, 04:22 AM
  #42  
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I purchased a 2016 A6 TDI last month with 44K mikes on it. It’s already been recalled and my check engine light came on couple nights ago. I scanned the code and it’s the NOx sensor. Called the dealer they said for them just to look at it they will charge $210 before fixing it. Would anyone know if I am covered under any warranty and if not can I get this fixed at any mechanic shop I know or does this have to be at the dealer?

Thank you very much



Originally Posted by J. Patterson View Post

Your NOX sensor should have been covered..
From the court settlement documents ———-

“Warranty shall cover all parts and labor, as well as the cost or provision of a loaner vehicle for warranty service lasting longer than 3 hours. Defendants must not impose on consumers any fees or charges, and must pay any fees or charges imposed by its dealers related to the warranty service. The Extended Emissions Warranty shall provide warranty coverage as follows.
3.9.1 The Emission Control System warranty must cover the entire emission control system including (1) all components that are replaced, repaired, installed, upgraded, or otherwise modified as part of the Approved Emissions Modification; (2) all components listed in subparagraphs 3.9.1 and 3.9.2; (3) and any other component that can reasonably be impacted by effects of the Approved Emissions Modification. The Emission Control System warranty must cover, at a minimum, the following parts:
i.
ii. iii.
iv. v. vi.
3.9.2 consists of the
3.9.3 greater of:
i. ii.
The entire exhaust aftertreatment system including the DOC, the DPF, the SCR catalyst, the dosing injector and other DEF system components, all sensors and actuators, and any exhaust flap;
The entire fuel system, including the fuel pumps, high pressure common rail, fuel injectors, and all sensors and actuators;
The EGR system including the EGR valve, EGR bypass valve, EGR cooler, EGR filter, all related hoses and pipes, and all sensors and actuators;
The turbocharger system including all related hoses and pipes, all sensors and actuators;
The OBD System and any malfunctions detected by the OBD systems; and
The ECU and the TCU.
The Engine Long Block warranty must cover the engine sub-assembly that assembled block, crankshaft, cylinder head, camshaft, and valve train.
The warranty period for the Extended Emissions Warranty shall be the
10 years or 120,000 actual miles whichever comes first; and
4 years or 48,000 miles, whichever comes first, from date and mileage of implementing the Emissions Modification, except for vehicles offered for resale, in which case, from the date and mileage of the first resale transaction after the modification to the first person who in good faith purchases the vehicle for purposes other than resale.”
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Old 04-15-2019, 05:29 AM
  #43  
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Are you out of factory warranty? The TDI extended warranty does not cover everything so they’re probably just charging you for diag just in case it’s something not covered and once the tech diagnoses it as a covered component then you won’t have to pay diag.
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Old 04-15-2019, 05:50 AM
  #44  
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The TDI warranty IS transferable to subsequent owners. I can understand some dealers charging for diagnostic services in case the problem lies outside the scope of the warranty but it is clear that this is not permissible for issues covered by the warranty. This include all emissions sensors. I would print the above excerpt and get this cleared up before asking them to proceed. It is frustrating for us but imagine how frustrating it is for dealers. Still though they must honor the agreement.
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Old 04-15-2019, 11:57 AM
  #45  
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Originally Posted by Laith Barbour View Post
I purchased a 2016 A6 TDI last month with 44K mikes on it. It’s already been recalled and my check engine light came on couple nights ago. I scanned the code and it’s the NOx sensor. Called the dealer they said for them just to look at it they will charge $210 before fixing it. Would anyone know if I am covered under any warranty and if not can I get this fixed at any mechanic shop I know or does this have to be at the dealer?
Thank you very much
They tried charging me for the NOX right after the "fix", called Audi (AOA) & they called the dealer. Then they tried to charge me a deductible, even though I don't have one. One piece of advice, make sure that they document whatever the issue is on the invoice for future reference. I had that code almost 2 yrs. ago but they refused to replace it, they said that it had to have a CEL in order for them to cover it.
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Old 04-18-2019, 03:20 AM
  #46  
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Originally Posted by Laith Barbour View Post
I purchased a 2016 A6 TDI last month with 44K mikes on it. It’s already been recalled and my check engine light came on couple nights ago. I scanned the code and it’s the NOx sensor. Called the dealer they said for them just to look at it they will charge $210 before fixing it. Would anyone know if I am covered under any warranty and if not can I get this fixed at any mechanic shop I know or does this have to be at the dealer?

Thank you very much
I can't believe dealers are pulling stuff like this. The fact is the emissions warranty is intended to cover all of the expenses associated with the system and so to tell you they will charge you $210 to diagnose it is nuts. Maybe what they meant was there would be a charge to diagnose it if it turned out NOT to be covered but they need to be schooled on the fact that the whole reason Audi was allowed to fix these cars (and keep them on the road) is because they agreed to the extended warranty to assure current and future buyers they would not encounter expenses as a result of their screw-up. A call to Audi directly before you drop it off should resolve it. I would call Audi and tell them the dealer wants to charge you for what should be a warranty fix and see what they tell you to do.
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Old 04-18-2019, 07:45 AM
  #47  
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Originally Posted by nhdoc View Post
I can't believe dealers are pulling stuff like this. The fact is the emissions warranty is intended to cover all of the expenses associated with the system and so to tell you they will charge you $210 to diagnose it is nuts. Maybe what they meant was there would be a charge to diagnose it if it turned out NOT to be covered but they need to be schooled on the fact that the whole reason Audi was allowed to fix these cars (and keep them on the road) is because they agreed to the extended warranty to assure current and future buyers they would not encounter expenses as a result of their screw-up. A call to Audi directly before you drop it off should resolve it. I would call Audi and tell them the dealer wants to charge you for what should be a warranty fix and see what they tell you to do.
This whole situation sucks, same thing happened to me with my CPO claim on wheel bearings. Basically the dealer wants certainty they will get paid (by Audi or the customer) and holds the keys to the warranty claim process with an entrance fee.

Why didn't the SW update just throw an error on the screen that says "Emissions System Malfunction" if its a component related to the recall to eliminate all of this ambiguity?
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Old 04-18-2019, 08:23 AM
  #48  
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Originally Posted by 2014a6tdi View Post
This whole situation sucks, same thing happened to me with my CPO claim on wheel bearings. Basically the dealer wants certainty they will get paid (by Audi or the customer) and holds the keys to the warranty claim process with an entrance fee.

Why didn't the SW update just throw an error on the screen that says "Emissions System Malfunction" if its a component related to the recall to eliminate all of this ambiguity?
The dealer is clearly trying to get paid by BOTH the owner and Audi for the same repair. The warranty certainly makes an allowance for diagnosis but it is probably closer to what is realistic than $210 for the 10 minutes it takes to pull the car into the shop and put the scanner on it and read the codes. They are simply greedy and want MORE MONEY. The OP should call them on this B.S. and get the car fixed for free under warranty, period. If the dealer won't do it then a complaint to Audi would resolve it.

Last edited by nhdoc; 04-18-2019 at 08:40 AM.
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Old 05-21-2019, 03:45 PM
  #49  
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Hey all, picking up a 16 A6 TDI Prestige tomorrow. Have been a B5S4(2)/C5 Allroad and RS6 owner for the past 13 years, all of them modified to various degrees. (Getting to old for that world) Anyway the car I'm buying I've done a lot of research on and the records show the NOx sensor was replaced by Audi Bellevue (WA) for free under the current owner (non-audi dealer) and the update was done just prior to that. I'm picking it up tomorrow morning to have my mechanic look at it and discuss removing the DPF altogether, as well as having it tuned. Another local A6 TDI owner has already done this and the car is even more of a blast to drive without all that nonsense. I may enjoy it stock for a while and see how many times the DPF sensors fail me first.

Excited for some torque!
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Old 05-21-2019, 04:27 PM
  #50  
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Good luck with the new ride
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