Audi wont pay for oil filter at 37000 mi. oil change!!!!
#1
Audi wont pay for oil filter at 37000 mi. oil change!!!!
despite the claim that audi will pay for parts used to maintain the car Audi has said they will NOT pay for the oil filter at this point! I guess they believe it isnt needed!well from now on I will be doing my own oil changes at a decent interval not 8 or 10 thousand miles like those cheap audi execs, think it should be changed.dont put much faith in aoa to do right by you on warrenty these people really dont care too much about you once you spend your money.let the flames begin!
#2
AudiWorld Member
I pay to have the oil and filter changed in between Audi's scheduled service. No big deal.
#3
Is this a required service per the manual?
Doesn't sound like it. AoA only pays for what they require in the maintenance book; BMW and Merc do the same thing.
Is paying for an oil filter really such a big deal?
Is paying for an oil filter really such a big deal?
#4
Just got my car back from an 18th month service, oil filter was covered, but . . .
I told the service advisor that I would pay for the oil filter if not covered by Audi (this happened to me once before and I, like you, could not believe the filter was not covered). Well somehow my request was misunderstood and they thought I meant the air filter. Got the bill, reminded the service advisor of our original discussion and they took the $23 charge for the air filter off the bill...Only out of pocket was $60 for rotate/balance (I know, what a rip, right).
All in all, a painless service experience...they gave me an 02 Suzuki Grand Viagra as a rental...biggest ****box I have ever driven.
Frino
00 A6 2.7TM
Pearl White/Black
All in all, a painless service experience...they gave me an 02 Suzuki Grand Viagra as a rental...biggest ****box I have ever driven.
Frino
00 A6 2.7TM
Pearl White/Black
#5
They actually pay for all required maintenance at scheduled intervals, plus things that wear out,
such as wiper blades, brake pads, etc., during the warranty period. That's what their brochures said they would do, and that's what my dealer's been doing. Oil filters between scheduled service intervals aren't---and shouldn't---be replaced free of charge (unless the oil filter was somehow defective), and I fail to understand why AK_ALS even thinks he has a legitimate beef.
#7
Re: They actually pay for all required maintenance at scheduled intervals, plus things that wear out
because this was the interval! 8000 mi since the last change!!!!it says service on the display.
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#8
Then only two explanations make sense. Either you're outside of the 3-year warranty (I'm assuming
you have a 2000 or older model, due to the mileage) or you had one or more extra services done between scheduled maintenance intervals and, instead of charging you for the interim oil change, etc., it was booked as the next-due scheduled maintenance. If neither one of those is true, then I don't understand why the dealer is refusing to pay for the oil filter in this instance.
Your original post did not make it clear to me that the 38,000 mile service was a scheduled service. I was assuming the car was taken in close to the 8-16-24-32 intervals, and trying to figure out how a 38 fit into that pattern.
Your original post did not make it clear to me that the 38,000 mile service was a scheduled service. I was assuming the car was taken in close to the 8-16-24-32 intervals, and trying to figure out how a 38 fit into that pattern.
#9
They paid for mine at the 37,500 service. Intervals are 7,500 miles on my 99 2.8.
I gotta agree with Steve - if you snuck in an extra service or are beyond the warranty time limit, they would not cover it or anything else, either. Otherwise, I don't understand the refusal.
#10
No flame, I just disagree with your conclusion
that 8-10k is not a "decent" interval. As many oil analyses on 3-4 diff. cars I have owned show, using synthetic oil a 10k interval is fine. Analysis showed NO degradation of either Mobil 1 10W30 or 15W50, or Amsoil 20W50 in 7,500 miles of use.
I now go 7,500 miles/6 mo. on the A6 & Passat, 1 yr. on the '73 911 (which gets Amsoil -- which has a diff. base stock that resists degradation due to acidity -- and goes only about 2k/yr.).
I guess one could ask the question, hypothetically, the other way: on a $40k plus car, if an owner isn't willing to spend $10 or so for an oil filter, who's cheap?
I now go 7,500 miles/6 mo. on the A6 & Passat, 1 yr. on the '73 911 (which gets Amsoil -- which has a diff. base stock that resists degradation due to acidity -- and goes only about 2k/yr.).
I guess one could ask the question, hypothetically, the other way: on a $40k plus car, if an owner isn't willing to spend $10 or so for an oil filter, who's cheap?
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