Thanks - Problem with Audi Dealers
08-14-2008, 06:57 PM
#1
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Thanks - Problem with Audi Dealers
I recently posted regarding a problem with my A8Q transmission being in Limp Mode until it was driven about 1.5 miles.
The advice I got on this site was excellent and saved me at least $6,000.
The dealer said the codes indicated the torque converter had failed, a temperature sensor in the wiring harness had failed and my only option was to replace the transmission for about $7,000.
I ignored the Dealers advice and went to a transmission shop where in 10 minutes they ran the codes and said the only problem was solenoid in the transmission. They spent a couple hours confirming which solenoid had failed, ordered and relpaced the part for about $800 total cost. The car now runs great. I will have a very hard time trusting the local Audi dealer in the future.
The advice I got on this site was excellent and saved me at least $6,000.
The dealer said the codes indicated the torque converter had failed, a temperature sensor in the wiring harness had failed and my only option was to replace the transmission for about $7,000.
I ignored the Dealers advice and went to a transmission shop where in 10 minutes they ran the codes and said the only problem was solenoid in the transmission. They spent a couple hours confirming which solenoid had failed, ordered and relpaced the part for about $800 total cost. The car now runs great. I will have a very hard time trusting the local Audi dealer in the future.
08-14-2008, 08:20 PM
#3
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You don't happen to live in VA, do you?
But owning a semi-exotic like an A8 or S8 is sort of like pasting the crosshairs on your forehead to a lot of service writers.
In this case the things they told you were painfully, obviously fraudulent. Its as if they told you your squamish needs regurgitating. I wonder how far up the company this behavior goes? It could be from the top down, however.
In this case the things they told you were painfully, obviously fraudulent. Its as if they told you your squamish needs regurgitating. I wonder how far up the company this behavior goes? It could be from the top down, however.
08-15-2008, 03:21 AM
#4
Now you know why most of the regulars here invested in VAG-COM and the Bentley CD long ago.
What sort of a transmission shop? I am amazed you found one able to successfully work on the innards of a ZF transmission.
08-15-2008, 04:47 AM
#5
AudiWorld Super User
Good for you
Never heard of a temperature sensor failing....but anything is possible.
It's hard to find anybody out there that can properly troubleshoot something.
It's hard to find anybody out there that can properly troubleshoot something.
08-15-2008, 03:31 PM
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Re: Now you know why most of the regulars here invested in VAG-COM and the Bentley CD long ago.
Quality Transmission in Anchorage Alaska. I love these guys and they seem to understand this Audi transmission infinitely better than the Audi dealership. At least they can read the codes correctly !!
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