Audi Certified program
03-14-2017, 06:09 AM
#1
AudiWorld Member
Thread Starter
Audi Certified program
I would appreciate anyone's input on this issue:
I purchased a certified a 2011 A8L in November of 2014 with 48k on the odometer. I was told the car was certified until July 2017, since the car was sold and registered at that time in 2011. I have all the certification paperwork showing when it was done and at what mileage. I am now being told that the certification expired this last January because the car exceeded the 50k threshold during January of 2012.
Does this make sense?
I purchased a certified a 2011 A8L in November of 2014 with 48k on the odometer. I was told the car was certified until July 2017, since the car was sold and registered at that time in 2011. I have all the certification paperwork showing when it was done and at what mileage. I am now being told that the certification expired this last January because the car exceeded the 50k threshold during January of 2012.
Does this make sense?
03-14-2017, 09:40 AM
#2
AudiWorld Super User
Yes, unfortunately I think you are no longer covered. You have to pull out your CPO warranty book for language in effect when you got yours to be sure, since they can't retroactively change it in a negative way.
Below meantime is language I found online for a 6/2012 version of it, which fits my general understanding. Basically it says, first find your 4/50 warranty expiration, then go out 50K more miles and 2 years. You "clocked out" on 4/50 new car warranty based on miles, not time. So then you got another 2 years from that point or 50K miles, whichever is shorter. Had you clocked out on time at less than 50K miles, for example at 40K miles but 4 years, the you would get 2 more years but only out to 90K. I think you are trying to read it as longer of two more years or 50K more miles. They sort of sleaze the advertising to the soundbite of 6/100, but there is the fine print w/ footnotes and asterisks and all--the weasel words are "up to" that then tie to the loopholes.
Below meantime is language I found online for a 6/2012 version of it, which fits my general understanding. Basically it says, first find your 4/50 warranty expiration, then go out 50K more miles and 2 years. You "clocked out" on 4/50 new car warranty based on miles, not time. So then you got another 2 years from that point or 50K miles, whichever is shorter. Had you clocked out on time at less than 50K miles, for example at 40K miles but 4 years, the you would get 2 more years but only out to 90K. I think you are trying to read it as longer of two more years or 50K more miles. They sort of sleaze the advertising to the soundbite of 6/100, but there is the fine print w/ footnotes and asterisks and all--the weasel words are "up to" that then tie to the loopholes.
Warranty period
The Audi Certified pre-owned Limited Warranty is extremely comprehensive; however, it is not an extension of the original 4-year/50,000-mile Audi New Vehicle Limited Warranty. The Audi Certified pre-owned Limited Warranty is only effective when the Audi New Vehicle Limited Warranty expires, and the coverage it provides is different from the new car limited warranty.
u Your Certified pre-owned vehicle may have warranty coverage up to a total of 6 years or 100,000 miles, whichever occurs first.*
New Car Limited Warranty
4 years/50,000 miles (whichever occurs first)
Original In-Service Date
Audi Certified pre-owned Limited Warranty
Up to 2 years/50,000 miles (whichever occurs first)
Expiration of Audi New Car Limited Warranty
*If there is remaining coverage from the Audi New Vehicle Limited Warranty: If there is remaining coverage from the Audi New Vehicle Limited Warranty at the time of Certified pre-owned purchase, the Audi New Vehicle Limited Warranty provides coverage (on the Certified pre-owned vehicle) until its expiration, either 4 years from the original in-service date or up to 50,000 miles, whichever occurs first. When the Audi
New Vehicle Limited Warranty expires, the Audi Certified pre-owned Limited Warranty becomes effective and provides coverage for a period of 2 years or up to 50,000 miles, whichever comes first. Combined, the warranties may, but will not necessarily, provide coverage for up to 6 years or 100,000 miles. In no event will coverage exceed 100,000 total vehicle miles or 6 years, whichever occurs first. For Audi R8 vehicles, the authorized Audi dealer must also have the designation Audi R8 Certified Point or Audi R8 Service Point.
See: https://www.audiusa.com/content/dam/...ty-Booklet.pdf
Seems like an indirect lesson here for the rest of us on CPO near end of 4/50 warranty expiration is not to visit dealer service or other places (like smog checks) if possible that would create a record of miles on car, at least if it would matter for CPO based on prior and recent use patterns.
The Audi Certified pre-owned Limited Warranty is extremely comprehensive; however, it is not an extension of the original 4-year/50,000-mile Audi New Vehicle Limited Warranty. The Audi Certified pre-owned Limited Warranty is only effective when the Audi New Vehicle Limited Warranty expires, and the coverage it provides is different from the new car limited warranty.
u Your Certified pre-owned vehicle may have warranty coverage up to a total of 6 years or 100,000 miles, whichever occurs first.*
New Car Limited Warranty
4 years/50,000 miles (whichever occurs first)
Original In-Service Date
Audi Certified pre-owned Limited Warranty
Up to 2 years/50,000 miles (whichever occurs first)
Expiration of Audi New Car Limited Warranty
*If there is remaining coverage from the Audi New Vehicle Limited Warranty: If there is remaining coverage from the Audi New Vehicle Limited Warranty at the time of Certified pre-owned purchase, the Audi New Vehicle Limited Warranty provides coverage (on the Certified pre-owned vehicle) until its expiration, either 4 years from the original in-service date or up to 50,000 miles, whichever occurs first. When the Audi
New Vehicle Limited Warranty expires, the Audi Certified pre-owned Limited Warranty becomes effective and provides coverage for a period of 2 years or up to 50,000 miles, whichever comes first. Combined, the warranties may, but will not necessarily, provide coverage for up to 6 years or 100,000 miles. In no event will coverage exceed 100,000 total vehicle miles or 6 years, whichever occurs first. For Audi R8 vehicles, the authorized Audi dealer must also have the designation Audi R8 Certified Point or Audi R8 Service Point.
See: https://www.audiusa.com/content/dam/...ty-Booklet.pdf
Last edited by MP4.2+6.0; 03-14-2017 at 11:19 AM.
03-14-2017, 10:54 AM
#3
AudiWorld Member
Thread Starter
Tech Guru,
Thanks a million for your very informative reply. It is kind of deceiving since I was told the CPO is good for 6 years from the in service date or 100k miles. But you are right, based on the tricky language they use, I am afraid my CPO coverage has lapsed before my car reached 100k and before the 6 years from the in service date.
Thanks again for your input.
Thanks a million for your very informative reply. It is kind of deceiving since I was told the CPO is good for 6 years from the in service date or 100k miles. But you are right, based on the tricky language they use, I am afraid my CPO coverage has lapsed before my car reached 100k and before the 6 years from the in service date.
Thanks again for your input.
03-29-2017, 12:36 PM
#4
AudiWorld Junior Member
I have been under the impression it was 6/yr 100K from original date of service, so now that I know that is bogus, i am no longer focusing on CPO cars, as they are rare and 5K more than a similar used.
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