Loyal Audi customer just got F○€ked!!
I've been a loyal Audi customer since '04!! I've had 4 Audi since, '04 A6.. '07 A8L.. '11 A8L and now a '15 A8L 4.0t executive package. The '14 A8 had a fecall and on my way tonget the recall fixed it stalled on me. I assumed it was the coil packs because it was misfiring drastically. So when I called for a tow the check engine light was on. Sadly tobsay it wouldn't start to even get it on the flatbed. When Audi called to tell me why the check engine light was on they tole me the turbos has took a **** and needed replacing. 12k PLUS TAX!!! YEAH!!! I don't have 12k for a car who only has 82k miles and barely driven. So the dealer called to tell me to call Audi of America for assistance. So they did an investigation for 2 weeks these mofo told me "unfortunately there is nothing Audi can assist you with at this time." NOW... I've had this Audi for no more than 12 months and only driven on the highway being I have family in Florida and I live near Pa so I have put MAYBE 10K on the car since having. I've made trips to SC, GA and FL since having. Maintained ... car is clean... with blown turbos. 😑... I've never had a issue with my Audi which is why I repeatedly been a loyal customer.. after today.. Audi has left a BAAAAD taste in my mouth due to then having told me to "KISS THEY ASS"!! MAYBE I'M JUST THE ONLY CUSTOMER THEY'VE TOLD THAT TO... HOPEFULLY not!!
*just venting* |
Research carefully on this site and follow proper NHSTA complaint procedures and TSB's by VoA.
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Originally Posted by TinyElviss
(Post 25313353)
Research carefully on this site and follow proper NHSTA complaint procedures and TSB's by VoA.
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Originally Posted by dadifatsacs
(Post 25313318)
I've been a loyal Audi customer since '04!! I've had 4 Audi since, '04 A6.. '07 A8L.. '11 A8L and now a '15 A8L 4.0t executive package. The '14 A8 had a fecall and on my way tonget the recall fixed it stalled on me. I assumed it was the coil packs because it was misfiring drastically. So when I called for a tow the check engine light was on. Sadly tobsay it wouldn't start to even get it on the flatbed. When Audi called to tell me why the check engine light was on they tole me the turbos has took a **** and needed replacing. 12k PLUS TAX!!! YEAH!!! I don't have 12k for a car who only has 82k miles and barely driven. So the dealer called to tell me to call Audi of America for assistance. So they did an investigation for 2 weeks these mofo told me "unfortunately there is nothing Audi can assist you with at this time." NOW... I've had this Audi for no more than 12 months and only driven on the highway being I have family in Florida and I live near Pa so I have put MAYBE 10K on the car since having. I've made trips to SC, GA and FL since having. Maintained ... car is clean... with blown turbos. 😑... I've never had a issue with my Audi which is why I repeatedly been a loyal customer.. after today.. Audi has left a BAAAAD taste in my mouth due to then having told me to "KISS THEY ASS"!! MAYBE I'M JUST THE ONLY CUSTOMER THEY'VE TOLD THAT TO... HOPEFULLY not!!
*just venting* |
Originally Posted by RED HORSE
(Post 25313555)
One of several reasons I traded my S8 for a Porsche.
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Originally Posted by dadifatsacs
(Post 25313318)
I've been a loyal Audi customer since '04!! I've had 4 Audi since, '04 A6.. '07 A8L.. '11 A8L and now a '15 A8L 4.0t executive package. The '14 A8 had a fecall and on my way tonget the recall fixed it stalled on me. I assumed it was the coil packs because it was misfiring drastically. So when I called for a tow the check engine light was on. Sadly tobsay it wouldn't start to even get it on the flatbed. When Audi called to tell me why the check engine light was on they tole me the turbos has took a **** and needed replacing. 12k PLUS TAX!!! YEAH!!! I don't have 12k for a car who only has 82k miles and barely driven. So the dealer called to tell me to call Audi of America for assistance. So they did an investigation for 2 weeks these mofo told me "unfortunately there is nothing Audi can assist you with at this time." NOW... I've had this Audi for no more than 12 months and only driven on the highway being I have family in Florida and I live near Pa so I have put MAYBE 10K on the car since having. I've made trips to SC, GA and FL since having. Maintained ... car is clean... with blown turbos. 😑... I've never had a issue with my Audi which is why I repeatedly been a loyal customer.. after today.. Audi has left a BAAAAD taste in my mouth due to then having told me to "KISS THEY ASS"!! MAYBE I'M JUST THE ONLY CUSTOMER THEY'VE TOLD THAT TO... HOPEFULLY not!!
*just venting* |
Originally Posted by dadifatsacs
(Post 25313797)
You had a turbo issue as well???
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Originally Posted by TinyElviss
(Post 25313353)
Research carefully on this site and follow proper NHSTA complaint procedures and TSB's by VoA.
In the interim, you will either need to rebuild the turbos if damage was not extensive or replace them. Find a good non-dealer shop that does a lot of Audi modifying and has a good reputation and have the work done there for probably 1/2 or less of what a dealer will charge you. Only 1 turbo may need repair. For how few of these are on the road, seems we have seen several failures which is abnormal. Most important, I would do your homework and find out how this occurred and correct whatever caused it, this should not happen. Unless you have been taking this to the track and running it on road courses and putting it through hard corners and suffered oil starvation (then you would know) find out what happened so it does not happen again. |
Originally Posted by 1stGOAT
(Post 25314410)
Excellent long term advice in case this develops into class action or common issue and possibly recovering some amount of money. Since the car is long out of warranty I don't think their is much hope for your individual case.
In the interim, you will either need to rebuild the turbos if damage was not extensive or replace them. Find a good non-dealer shop that does a lot of Audi modifying and has a good reputation and have the work done there for probably 1/2 or less of what a dealer will charge you. Only 1 turbo may need repair. For how few of these are on the road, seems we have seen several failures which is abnormal. Most important, I would do your homework and find out how this occurred and correct whatever caused it, this should not happen. Unless you have been taking this to the track and running it on road courses and putting it through hard corners and suffered oil starvation (then you would know) find out what happened so it does not happen again. |
As one who retired from a very well known US OEM corporation in which, most of my time was spent in world wide supplier quality, I can tell you that the turbo Audi supplier royally screed up their PV@V program related to these turbos, it wouldn’t surprise me if that supplier or that part of their business, is now history. Audi Supply Management and Supplier Quality folks are probably working long hours to fix this since if it escalates out of proportion it may cost them a lot of money...and not only this....
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