Apple CarPlay Question
02-20-2018, 08:59 AM
#31
AudiWorld Member
I'm also curious what version of the MMI software people are running. I've seen Carplay differences between running on my car (v0918) and a co-worker's car (v0443). In this case, the older version (0443) seems more stable.
I am bringing my car in next week and want them to upgrade to the latest version (v1118 or newer) while it's in for other stuff. I have a list of long standing Carplay and MMI issues I hope will be enough to convince them to upgrade.
I am bringing my car in next week and want them to upgrade to the latest version (v1118 or newer) while it's in for other stuff. I have a list of long standing Carplay and MMI issues I hope will be enough to convince them to upgrade.
The dealership and Audi Assistance confirmed my Carplay and media playback issues with my version of software (0918). They said there wasn't a software update available that would work in my car, however.
I find this strange, since 1118 is available for multiple models, including the loaner A5 they gave me. I was not experiencing my Carplay issues in the loaner. If they are to be believed, my understanding is that each version of MMI software has model/trim specific builds so in theory 1118 in an Q5 or A5 SB isn't compatible with my S5 coupe.
03-04-2018, 01:13 PM
#32
I can report that iOS version 11.2.6 (released within the last two weeks) DOES NOT fix the issue. My A5 Sportback is still running MMI version 0918 and when I tried to get my dealership to upgrade my MMI software at my last service appointment, the looked at me like I had 3 heads. Their inability to even understand the issue, along with their reluctance to secure some speaker covers that rattle for me (but not for them apparently) leads me to have little faith in the Audi dealer network.
Has anyone else been able to test the v1118 MMI software with the latest Apple patch (11.2.6) to see this combination fixes the issue? Has anyone else had success at getting their dealership to update their MMI software?
Has anyone else been able to test the v1118 MMI software with the latest Apple patch (11.2.6) to see this combination fixes the issue? Has anyone else had success at getting their dealership to update their MMI software?
03-04-2018, 01:25 PM
#33
AudiWorld Member
Over at the 'zine, there's a subforum with a direct conduit to an AoA representative. Perhaps you could get some traction from him (about the dealers being unwilling to upgrade MMI).
Audi Customer Experience
Audi Customer Experience
03-25-2018, 05:25 PM
#35
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I can report that iOS version 11.2.6 (released within the last two weeks) DOES NOT fix the issue. My A5 Sportback is still running MMI version 0918 and when I tried to get my dealership to upgrade my MMI software at my last service appointment, the looked at me like I had 3 heads. Their inability to even understand the issue, along with their reluctance to secure some speaker covers that rattle for me (but not for them apparently) leads me to have little faith in the Audi dealer network.
Has anyone else been able to test the v1118 MMI software with the latest Apple patch (11.2.6) to see this combination fixes the issue? Has anyone else had success at getting their dealership to update their MMI software?
Has anyone else been able to test the v1118 MMI software with the latest Apple patch (11.2.6) to see this combination fixes the issue? Has anyone else had success at getting their dealership to update their MMI software?
- Jason
03-26-2018, 10:24 AM
#36
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I just got my new B9 S5 SB... I also have a BMW 435i Coupe and I must admit as much as I love the Audi (first time Audi owner) BMW infotainment system is much better. I find the Audi's a little too confusing and also media player crashes all the time for some reason on bluetooth. I compensate by turning off the music, opening the window and listening to the exhaust on dynamic drive mode 
03-26-2018, 07:56 PM
#37
Lately I've been able to get CarPlay to launch by hitting Media a few times until the source changes. Back to the menu, then open CarPlay. This has worked consistently the last couple of times I've tried.
03-30-2018, 11:14 AM
#40
AudiWorld Junior Member
It has been reported (https://www.audiworld.com/forums/a4-.../#post25131243, post# 126, 127, and personal experience) that iOS 11.3 (released March 29th) fixes this problem. Fix is independent of Audi model (2017 or 2018, A4 or A4 Allroad), MMI version (0918 or 1118), or iPhone model (X, 8, or 6). Give it a try, and let us know how it goes
