CarPlay disconnecting iPhone X’s Max
10-13-2018, 12:52 PM
#1
AudiWorld Junior Member
Thread Starter
CarPlay disconnecting iPhone X’s Max
I recently switched from my iPhone 7+ running iOS 12.0 to an iPhone XS Max running iOS 12.0.
I have a 2018 Audi A5 Sportback with the latest firmware from Audi.
With the switch to the XS Max, seems that my Apple CarPlay will get into a cycle of disconnecting and reconnecting
every 30 seconds or so.
I tried reverting back to my 7+ and works fine.
1. Siri is enabled.
2. The USB Lockout is turned off on the XS Max. The 7+ had the lockout turned on
but made no difference in the XS Max toggling on or off.
3. Swapped the cables to the one in the box of the iPhone XS Max and USB ports
in the car. This had no impact on the XS Max recycling the connection. The 7+ is uneffected
business as usual.
Not sure if this is tied in with the authentication issue with the charger. I go over wired carplay and the 30 second increment is suspect as that is my lockout time on the phone.
Curious if others are facing this.
Thanks!
I have a 2018 Audi A5 Sportback with the latest firmware from Audi.
With the switch to the XS Max, seems that my Apple CarPlay will get into a cycle of disconnecting and reconnecting
every 30 seconds or so.
I tried reverting back to my 7+ and works fine.
1. Siri is enabled.
2. The USB Lockout is turned off on the XS Max. The 7+ had the lockout turned on
but made no difference in the XS Max toggling on or off.
3. Swapped the cables to the one in the box of the iPhone XS Max and USB ports
in the car. This had no impact on the XS Max recycling the connection. The 7+ is uneffected
business as usual.
Not sure if this is tied in with the authentication issue with the charger. I go over wired carplay and the 30 second increment is suspect as that is my lockout time on the phone.
Curious if others are facing this.
Thanks!
10-13-2018, 04:27 PM
#4
AudiWorld Junior Member
Thread Starter
at first I thought it may be my phone but a post on apple confirms I’m not the only person and apparently a lot of Audi owners with the same issue.
https://discussions.apple.com/thread/8565708
https://discussions.apple.com/thread/8565708
Last edited by A5SBpez; 10-13-2018 at 04:35 PM.
10-13-2018, 05:34 PM
#5
I had the same problem. Updating to iOS 12.0.1 fixes it. It's a known issue. People have been complaining that their iPhone Xs sometimes wouldn't charge when plugged in. I guess this issue was related as 12.0.1 addresses the charging issue.
10-13-2018, 05:59 PM
#6
AudiWorld Member
I just upgraded from a 7 to a XS Max too. No issues so far.
10-13-2018, 06:57 PM
#7
AudiWorld Senior Member
I think this is his issue. Update just came out a few days ago.
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10-15-2018, 06:07 AM
#9
AudiWorld Junior Member
Thread Starter
This is appears to only be affecting my XS MAX. My wife’s XS works fine.
10-15-2018, 06:44 AM
#10
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My XS will randomly disconnect and I can only fix it by plugging it back in. I am running the ios12 beta software so I thought that maybe the issue, but I also had a software update in my S5 last week and that is when this all started.