Dealer verification for Audi Connect
i started the process to use that MyAudi app and it made me register the VIN number and submit some other details...after which a dealer verification document was sent to me via email, presumably to take to the dealership and have them confirm that I’m the rightful person. Question, can I do this at any dealer or only the one where we got it from ? |
Originally Posted by Gupta_amit
(Post 25274816)
i started the process to use that MyAudi app and it made me register the VIN number and submit some other details...after which a dealer verification document was sent to me via email, presumably to take to the dealership and have them confirm that I’m the rightful person. Question, can I do this at any dealer or only the one where we got it from ? If my info is incorrect, please let me know. I really would like to have access to the app. thanks |
If you bought the car new, your sales person should have set this up. The car should come with a key tag with a scratch off which needs to be inputted into the car once your profile is confirmed. If you bought the car used, it is about $125 to get a new one. Either way, if you bought it at an Audi dealer, have your sales person assist you in setting it up. When I worked for Audi we were required to set it up for new cars and it was a big deal if we did not. If you try to bring it to a different dealer, the response will be to contact the dealer you bought the car from. It is a pain in the ass to set up and a sales person who did not sell you the car will have no interest in helping.
Also confirm that the car has navigation with audi connect prime/plus. If your car does not have navigation, then you do not get the Audi Connect features. |
Just an FYI, my dealership did it via email, in case you don’t want to make the trip in person. |
As others have said, can be done over the phone or email with your sales guy. Mine did my RS5 and also helped with my Q7.
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For those of us who bought our vehicles used, is there any other way to get the key tag with the 10 digit code other than paying $125 and ordering it through the parts department? thanks.
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My A5 was CPO and the dealer provided me with a new unscratched code tag. I was also able to get the 6 month free Audi connect prime/plus trial. If bought from Audi ask your dealer again.
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Originally Posted by johncaravello
(Post 25276126)
My A5 was CPO and the dealer provided me with a new unscratched code tag. I was also able to get the 6 month free Audi connect prime/plus trial. If bought from Audi ask your dealer again.
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