Gupta_amit

stanfna

you can do this at any dealer. I actually did it this past weekend for the Q7 I bought my wife. The issue is that you then need to enter a 10 digit code from some plastic thing that was attached to the 2nd key when new. Since we bought ours used, we did not get that. the parts department said i have to order a new one and it was over $100. i declined since my wife said she probably wouldn't use the app anyways.

If my info is incorrect, please let me know. I really would like to have access to the app.

thanks

wam22

If you bought the car new, your sales person should have set this up. The car should come with a key tag with a scratch off which needs to be inputted into the car once your profile is confirmed. If you bought the car used, it is about $125 to get a new one. Either way, if you bought it at an Audi dealer, have your sales person assist you in setting it up. When I worked for Audi we were required to set it up for new cars and it was a big deal if we did not. If you try to bring it to a different dealer, the response will be to contact the dealer you bought the car from. It is a pain in the *** to set up and a sales person who did not sell you the car will have no interest in helping.

Also confirm that the car has navigation with audi connect prime/plus. If your car does not have navigation, then you do not get the Audi Connect features.

Ajax1900

Jimminez@Nemesis

As others have said, can be done over the phone or email with your sales guy. Mine did my RS5 and also helped with my Q7.

stanfna

For those of us who bought our vehicles used, is there any other way to get the key tag with the 10 digit code other than paying $125 and ordering it through the parts department? thanks.

johncaravello

My A5 was CPO and the dealer provided me with a new unscratched code tag. I was also able to get the 6 month free Audi connect prime/plus trial. If bought from Audi ask your dealer again.

stanfna

Thanks, unfortunately it is not a CPO.