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Dealer verification for Audi Connect

 
Old 02-11-2019, 06:46 AM
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Default Dealer verification for Audi Connect

i started the process to use that MyAudi app and it made me register the VIN number and submit some other details...after which a dealer verification document was sent to me via email, presumably to take to the dealership and have them confirm that Iím the rightful person. Question, can I do this at any dealer or only the one where we got it from ?
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Old 02-11-2019, 08:45 AM
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Originally Posted by Gupta_amit View Post
i started the process to use that MyAudi app and it made me register the VIN number and submit some other details...after which a dealer verification document was sent to me via email, presumably to take to the dealership and have them confirm that Iím the rightful person. Question, can I do this at any dealer or only the one where we got it from ?
you can do this at any dealer. I actually did it this past weekend for the Q7 I bought my wife. The issue is that you then need to enter a 10 digit code from some plastic thing that was attached to the 2nd key when new. Since we bought ours used, we did not get that. the parts department said i have to order a new one and it was over $100. i declined since my wife said she probably wouldn't use the app anyways.

If my info is incorrect, please let me know. I really would like to have access to the app.

thanks
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Old 02-11-2019, 10:37 AM
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If you bought the car new, your sales person should have set this up. The car should come with a key tag with a scratch off which needs to be inputted into the car once your profile is confirmed. If you bought the car used, it is about $125 to get a new one. Either way, if you bought it at an Audi dealer, have your sales person assist you in setting it up. When I worked for Audi we were required to set it up for new cars and it was a big deal if we did not. If you try to bring it to a different dealer, the response will be to contact the dealer you bought the car from. It is a pain in the *** to set up and a sales person who did not sell you the car will have no interest in helping.

Also confirm that the car has navigation with audi connect prime/plus. If your car does not have navigation, then you do not get the Audi Connect features.
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Old 02-13-2019, 07:57 AM
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Just an FYI, my dealership did it via email, in case you donít want to make the trip in person.
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Old 02-13-2019, 09:35 AM
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As others have said, can be done over the phone or email with your sales guy. Mine did my RS5 and also helped with my Q7.
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Old 02-13-2019, 09:44 AM
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For those of us who bought our vehicles used, is there any other way to get the key tag with the 10 digit code other than paying $125 and ordering it through the parts department? thanks.
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Old 02-13-2019, 12:19 PM
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My A5 was CPO and the dealer provided me with a new unscratched code tag. I was also able to get the 6 month free Audi connect prime/plus trial. If bought from Audi ask your dealer again.
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Old 02-13-2019, 12:28 PM
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Originally Posted by johncaravello View Post
My A5 was CPO and the dealer provided me with a new unscratched code tag. I was also able to get the 6 month free Audi connect prime/plus trial. If bought from Audi ask your dealer again.
Thanks, unfortunately it is not a CPO.
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