i enjoy their music and the price is right, $30. every 6 months. but the customer service is the lowest of the low im getting weary of playing their game and having to dance with them every 6 months.
i was on the edge and this week they pushed me off. purchased the audi a few months ago and had a trial period of xm radio.
i froze my account to run out the trail. recently noticed i wasnt getting some channels, but a screen message advising me to to call to subscribe for them.

when i did they told me there are two radio platforms sirius and xm,and my audi radio wasnt set up to recieve the premium channels. i told them i find that hard to believe.
they tell me i have two options i could pay more money to get more stations. or they would send me a radio with an adapter i plug into my car to get the stations.

i told them neither one is acceptable.and if my radio isnt set up to get all stations how can i get them if i pay more money. i told them forget those stations because im not paying more ,instead lower my bill.
im not gonna pay the same rate if you reduced my stations. they then told me they would give them to me no charge. i have to break away, because i aint got time for that or them.

not looking to store a music library or playlist. looking for a radio format like i currently have ,that throws random selections at me of the genres of music i select. also if possible not interested in anything thats consumes phone data. if thats not possible il consider it.