SB Tailgate Close/Lock button intermittent issues - Page 2 - AudiWorld Forums

Go Back  AudiWorld Forums > Audi Models > Audi A5 / S5 / RS 5 Coupe & Cabrio > Audi A5 / S5 / RS5 Coupe & Cabrio (B9)
Reload this Page >

SB Tailgate Close/Lock button intermittent issues

Audi A5 / S5 / RS5 Coupe & Cabrio (B9) Discussion forum for the B9 Audi A5, S5 and RS5 Coupe and Cabriolet 2018 model year and up

SB Tailgate Close/Lock button intermittent issues

 
Old 01-10-2019, 04:51 AM
  #11  
Audiworld Junior Member
 
Join Date: Jan 2019
Posts: 11
Default

I have issues with both buttons not responding intermittently. Sometimes pressing the close button does nothing the first time. Sometimes when I press the lock button the doors lock but the sportback doesn't move. Pressing it again one or more times (or the close button) eventually works.

Same response from the dealer: couldn't reproduce, no faults in the system, no TSBs.

All of these stupid little problems (slow clock, no automatic time setting, garage door opener issues) make it feel like I have the beta version of the car's software...
decarr66 is offline  
Old 01-10-2019, 06:28 AM
  #12  
N8!
AudiWorld Senior Member
 
N8!'s Avatar
 
Join Date: Mar 2017
Location: Denver
Posts: 1,563
Default

Sorry some seem to have this problem.

I've not experienced this issue in 19 months of ownership.
N8! is offline  
Old 01-10-2019, 08:30 AM
  #13  
AudiWorld Member
 
Join Date: Feb 2018
Location: Houston, TX
Posts: 309
Default

Not sure if this is the cause, but sometimes when it doesn't respond to the button press I take a step back and then it always works. Dunno if its just a co-incidence or actually because I was too close to the hatch?
MRA5SB is offline  
Old 01-10-2019, 09:25 AM
  #14  
Audiworld Junior Member
 
Join Date: Jan 2019
Posts: 11
Default

Originally Posted by MRA5SB View Post
Not sure if this is the cause, but sometimes when it doesn't respond to the button press I take a step back and then it always works. Dunno if its just a co-incidence or actually because I was too close to the hatch?
That would make some sense, it the car thinks there's some obstruction and won't close for safety purposes. You'd think it would make some indication of that fact.

I'll try stepping back the next time it doesn't close.
decarr66 is offline  
Old 01-10-2019, 09:34 AM
  #15  
AudiWorld Member
 
Trade_it_all_4_more's Avatar
 
Join Date: Mar 2018
Location: NW Indiana / Chicagoland
Posts: 292
Default

Originally Posted by decarr66 View Post
That would make some sense, it the car thinks there's some obstruction and won't close for safety purposes.
Unless the car has become self-aware (ha), it's gonna need a sensor for that, and I don't think there is one. If you have stuff piled too high in the back, the motor will sense near the end of the close the higher current needed (or maybe position error), and reverse back to open. (It was a while ago, can't fully remembered if it stopped or reversed, but I think it reversed.)
Trade_it_all_4_more is online now  
Old 01-10-2019, 09:45 AM
  #16  
Audiworld Junior Member
 
Join Date: Jan 2019
Posts: 11
Default

Originally Posted by Trade_it_all_4_more View Post
Unless the car has become self-aware (ha), it's gonna need a sensor for that, and I don't think there is one. If you have stuff piled too high in the back, the motor will sense near the end of the close the higher current needed (or maybe position error), and reverse back to open. (It was a while ago, can't fully remembered if it stopped or reversed, but I think it reversed.)
There are sensors in back for the "kick action" to open the trunk. I was thinking that sensor might be active.
decarr66 is offline  
Old 01-10-2019, 09:46 AM
  #17  
AudiWorld Member
 
Join Date: Feb 2018
Location: Houston, TX
Posts: 309
Default

Originally Posted by decarr66 View Post
There are sensors in back for the "kick action" to open the trunk. I was thinking that sensor might be active.
Exactly what I was thinking also.
MRA5SB is offline  
Old 01-10-2019, 10:07 AM
  #18  
AudiWorld Senior Member
 
Join Date: Jan 2018
Location: San Diego, CA
Posts: 918
Default

Another data point:

I just had another instance of the lock button not working, so I tried moving around and opening and closing one of the doors. None of that worked. Then, without moving, I took my keys out of my pocket and held them away from the car at arm's length and the button worked.
rccoleman is offline  
Old 01-10-2019, 11:02 AM
  #19  
AudiWorld Member
 
machz's Avatar
 
Join Date: Sep 2017
Location: NH
Posts: 237
Default

I have had the same problem where I push the lock and nothing but push the trunk close button then lock with key fob works. Over the last year I would guess it has happened 4 or 5 times so it hasn't been a big deal to me.
machz is online now  
Old 01-11-2019, 04:49 AM
  #20  
Audiworld Junior Member
 
Join Date: Sep 2018
Location: CT/ MT
Posts: 47
Default

I dont know if it is related, but my 2018 SQ5 just had its first service and they told me the rear door had a software update recall due. It seems to still not work most of the time when I press the "lock" button. Trunk button always works fine.
Aeroboiler is offline  

Thread Tools
Search this Thread
Quick Reply: SB Tailgate Close/Lock button intermittent issues


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: