Stolen Vehicle Finder kinda Useless
I wanted to share what happened last week. It was a false alarm but worth sharing. The wife "thought" she lost the car in Newark Airport (as expected - she just misplaced it)
Both the police and I called the Stolen Vehicle Locator (number in the My Audi App) only to be told that without a police report number they couldn't help us. Even after the copy explained the car could be on a boat in the port of Newark getting chopped by the time he got a number, they refused to help. While I understand certain protocol, this is a major fail on Audi's part. |
Originally Posted by zoepup
(Post 25319135)
I wanted to share what happened last week. It was a false alarm but worth sharing. The wife "thought" she lost the car in Newark Airport (as expected - she just misplaced it)
Both the police and I called the Stolen Vehicle Locator (number in the My Audi App) only to be told that without a police report number they couldn't help us. Even after the copy explained the car could be on a boat in the port of Newark getting chopped by the time he got a number, they refused to help. While I understand certain protocol, this is a major fail on Audi's part. Every New Audi on their lot has a “Lo-Jack installed” sticker on the windshield. Must be a good “Added Dealer Profit” (ADP) item to tack on. When I ordered mine I told my salesman I neither wanted nor would pay for that service. AFAIK, that’s something installed either at the port or at the dealership. — John |
Originally Posted by Nikon1
(Post 25319138)
Maybe that’s why my dealer automatically installs Lo-Jack?
Every New Audi on their lot has a “Lo-Jack installed” sticker on the windshield. Must be a good “Added Dealer Profit” (ADP) item to tack on. When I ordered mine I told my salesman I neither wanted nor would pay for that service. AFAIK, that’s something installed either at the port or at the dealership. — John |
Maybe I'm missing something, but at least on my audi app, I can access the vehicle location at any time on the second tab on the bottom. I'm assuming you tried this?
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Why would you need the stolen vehicle locator when the App can tell you where the car is? Does the stolen vehicle locator show you more information?
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Originally Posted by jhstl
(Post 25319173)
Maybe I'm missing something, but at least on my audi app, I can access the vehicle location at any time on the second tab on the bottom. I'm assuming you tried this?
Both the Audi Stolen Vehicle Locator and Lo-Jack will require a police report number to start tracking a stolen car. |
Originally Posted by heisnuts
(Post 25319192)
If you are under the 6 month free trial period for Audi Connect, or paid for a subscription after that, you will have the vehicle locate feature. That goes away once the trial period or subscription has expired.
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Originally Posted by heisnuts
(Post 25319192)
If you are under the 6 month free trial period for Audi Connect, or paid for a subscription after that, you will have the vehicle locate feature. That goes away once the trial period or subscription has expired.
Both the Audi Stolen Vehicle Locator and Lo-Jack will require a police report number to start tracking a stolen car. I believe they made some changes not too long ago where they moved some Audi Connect pay features to the base free package (Connect Care) which included the car finder feature: https://www.audiusa.com/technology/i...e/audi-connect |
Let me get this right, you want the cops to look for your wife's car because she forgot where she parked it and thought someone had stole it. :) :) It is a good thing a police report is needed to save a lot of wasted time and effort.
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Originally Posted by The G Man
(Post 25319219)
Let me get this right, you want the cops to look for your wife's car because she forgot where she parked it and thought someone had stole it. :) :) It is a good thing a police report is needed to save a lot of wasted time and effort.
Here in canada, car locate is included with the Audi connect package as stated above. It all works through the myAudi app...however unlike bmw and Benz, for some reason Audi won’t give us free remote starting, but I guess can’t complain about free stuff. |
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