Audi Extended Warranty Update....Monday
02-09-2004, 04:35 AM
#1
AudiWorld Super User
Thread Starter
Audi Extended Warranty Update....Monday
I just got in to my office (8:30am) and looked at the Audi Extended. It is called AUDI PURE PROTECTION PLAN. The Phone is 877-800-0286
PARTIES: AoA ..appointed Fidelity Warranty Services as administraor.
100.00 deuctable ...SOP
$50.00 deduct is waived if returned to selling dealer for repairs.
Transerfable 40.00 fee
THREE COVERAGE LEVELS:
Silver: Basic INCLUSIONARY..Engine Block, Trans, etc.
GOLD: More inluded, Electrical, cooling, etc.
PLATINUM: Includes Silver and GOld plus ANY OTHER MECHANICAL BREAKDOWN except for those listed in EXCLUSIONS....
Rental reimbursement @ 35.00 for any breakdown, 75.00 towing.
Exclusions that I question...
Under Paltinum Coverage, any of the following parts:
Brake Linings, Brake Drums, and rotors, Disc pads, standard transmission clutch components, air bags, hinges, glass, lenses, sealed beams, trim, molding,s door handles, lock cylinders, tires, batteries, upholstery, paint, bright metal, freeze plugs, exhaust system, shock absorbers (phone call confimed ar suspension is covered) audio and or security systems not factory installed, front end alignment, wheel balancing, cv joint boots, navagaiton, rear avoidance systems.
15: BURNT VALVES, WORN RINGS, THE CORRECTION OF OIL CONSUMPTION ANY REPAIRS FOR REDUCTION IN ENGINE EFICIENCY THAT MUST BE PERFORMED FOR YOUR VEHICLE.
+++++++++++++++++++++
Comments???? Advise? alternatives?
PARTIES: AoA ..appointed Fidelity Warranty Services as administraor.
100.00 deuctable ...SOP
$50.00 deduct is waived if returned to selling dealer for repairs.
Transerfable 40.00 fee
THREE COVERAGE LEVELS:
Silver: Basic INCLUSIONARY..Engine Block, Trans, etc.
GOLD: More inluded, Electrical, cooling, etc.
PLATINUM: Includes Silver and GOld plus ANY OTHER MECHANICAL BREAKDOWN except for those listed in EXCLUSIONS....
Rental reimbursement @ 35.00 for any breakdown, 75.00 towing.
Exclusions that I question...
Under Paltinum Coverage, any of the following parts:
Brake Linings, Brake Drums, and rotors, Disc pads, standard transmission clutch components, air bags, hinges, glass, lenses, sealed beams, trim, molding,s door handles, lock cylinders, tires, batteries, upholstery, paint, bright metal, freeze plugs, exhaust system, shock absorbers (phone call confimed ar suspension is covered) audio and or security systems not factory installed, front end alignment, wheel balancing, cv joint boots, navagaiton, rear avoidance systems.
15: BURNT VALVES, WORN RINGS, THE CORRECTION OF OIL CONSUMPTION ANY REPAIRS FOR REDUCTION IN ENGINE EFICIENCY THAT MUST BE PERFORMED FOR YOUR VEHICLE.
+++++++++++++++++++++
Comments???? Advise? alternatives?
02-09-2004, 05:18 AM
#2
AudiWorld Super User
Thread Starter
More follow up....
I spoke with the Service manager at Jack Daniels Audi...(not my dealer) He sees the COMPLETE CARE(Universal Underwritting) extended warranty as being better.. less exclusionary, than the Audi. His problem with Audi is it is restrictive and it is a third party provider (JM+A GROUP)http://www.jmagroup.com/index.asp, that is using another outsourced administrator.
Hmmm.....
Hmmm.....
02-09-2004, 06:56 AM
#6
AudiWorld Super User
Thread Starter
Anchor..my dealer
gave me the 2350 down from 2800 on the Audi. I have a call in to JD, am awaiting a repply. It was their service manager who suggested the Complete Care instead of the Audi.
02-09-2004, 08:03 AM
#7
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Just be careful, whatever you do...
Whatever you settle on, find out if the warranty company uses a Risk Retention Group before you sign up...bad news if they do.
I did a quick search on the Audi warranty company (JM&A). They are members of BBB with satisfactory record. But also discovered they are part of Fidelity Warranty Company. Searched on that and found:
http://consumeraffairs.com/auto_warranty/fidelity.html
May just be a few isolated cases, but tells you a little something about what to watch out for.
And also...
http://www.jameshoyer.com/problem_carwarranty.html#more
That last one seems to be more a problem with dealers ripping people off than the warranty itself. Which is what disturbed me about the JM&A website in the first place...it seems to be geared toward the dealer and how profitable the warranty sale will be for them, rather than focusing on the merits of the product the consumer is getting.
All I can say is, do your homework before you buy!
I did a quick search on the Audi warranty company (JM&A). They are members of BBB with satisfactory record. But also discovered they are part of Fidelity Warranty Company. Searched on that and found:
http://consumeraffairs.com/auto_warranty/fidelity.html
May just be a few isolated cases, but tells you a little something about what to watch out for.
And also...
http://www.jameshoyer.com/problem_carwarranty.html#more
That last one seems to be more a problem with dealers ripping people off than the warranty itself. Which is what disturbed me about the JM&A website in the first place...it seems to be geared toward the dealer and how profitable the warranty sale will be for them, rather than focusing on the merits of the product the consumer is getting.
All I can say is, do your homework before you buy!
