Quality issues on delivery
Overall I’ve been quite happy with my e-tron’s condition on delivery compared to other expensive brands I’ve owned, but it’s still worth rounding up what people have experienced so far. We’ve seen a few reports about warning lights with people’s new e-trons after delivery — some that went away after a reset and some that have required service & parts replacements.
Mine has been electronically and dynamically perfect so far (knock on wood) but there are a couple niggles: I have a couple of buzzy rattles (one from the central overhead console and another I’m not sure about yet). And my steering wheel is off-center (rotated) by about 20 degrees. I’ll get both of those things addressed by service soon. The paint and overall fit and finish are SUPERB on my Edition One, which is a far cry from my previous EVs. Overall it seems like a great job by Audi (this is my first Audi vehicle). I’m loving it. |
My e tron is sitting at the dealer “being detailed” and prepped for delivery tomorrow afternoon. I’ll tell them to double check the steering wheel alignment, test drive for rattles and buzzes and any warning lights that may illuminate during the course of check out. Folks out there(?): any other suggestions for make ready check out? I’m not in any rush as my Juice Box has not arrived as yet although garage is wired with specified 220v NEMA outlet, and flying out of here next week on short trip. Thanks all in advance. George (Naples, FL)
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Leaking in rain
My E1 arrived two weeks ago today. I had to wait until that Saturday to pick it up. I got there and the sales guy told me there was a computer fault that they couldn’t clear. It took until the following Thursday to get it cleared. So I picked it up last Thursday. I drove it home and loved it. On Friday, we had a lot of rain and I had water dripping from the headliner near the windshield. I drove it immediately to the dealer and left it with them. Five days later and they haven’t solved it. Today there are some technicians flying in to take a look at it.
I had a 2014 A7 and my wife drives a 2018 Q7. We love our Audis so I am giving them a chance to make this right. I will say that the 18 hours with the car was incredible. I’m really excited to get it back. |
Originally Posted by oh0150
My e tron is sitting at the dealer “being detailed” and prepped for delivery tomorrow afternoon. I’ll tell them to double check the steering wheel alignment, test drive for rattles and buzzes and any warning lights that may illuminate during the course of check out. Folks out there(?): any other suggestions for make ready check out? I’m not in any rush as my Juice Box has not arrived as yet although garage is wired with specified 220v NEMA outlet, and flying out of here next week on short trip. Thanks all in advance. George (Naples, FL)
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Originally Posted by jthackston
(Post 25320182)
My E1 arrived two weeks ago today. I had to wait until that Saturday to pick it up. I got there and the sales guy told me there was a computer fault that they couldn’t clear. It took until the following Thursday to get it cleared. So I picked it up last Thursday. I drove it home and loved it. On Friday, we had a lot of rain and I had water dripping from the headliner near the windshield. I drove it immediately to the dealer and left it with them. Five days later and they haven’t solved it. Today there are some technicians flying in to take a look at it.
I had a 2014 A7 and my wife drives a 2018 Q7. We love our Audis so I am giving them a chance to make this right. I will say that the 18 hours with the car was incredible. I’m really excited to get it back. |
So I've been lucky so far, 3 weeks in, and no issues with my Edition One.
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Thanks to everyone for their comments and observations. Picking up my loaded White Prestige tomorrow and will report on my experience as the KW’s are consumed. I’m looking fwd to having a positive experience given everything I’ve read from many sources — particularly the fit ‘n finish and quiet, smooth ride. I also like the fact that it does not look like a one-of EV, but just an ordinary Q5 or 7. It will be used locally so no range anxiety issues here. BTW, this is my first Audi having been a loyal bimmer guy since ‘94, switching from M-B back then. Keeping ‘17 750 and ‘13 X5 M . The latter with low miles.
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Mine came with a bum a/c. Seems to run for a minute or two and then it just goes off. If you dig around in the menu's it tells me "There is a malfunction in the auxiliary air conditioner."
Back it goes in the am. The rest of it seems pretty good. No rattles etc. The lane assist is annoying. Can you turn this totally off? Not a fan of the stomp on the "gas" and then smash it some more to go into boost mode. |
I’ve had my E1 since May 1. The only thing that happened for the first day or so was that an ebrake malfunction light came on a couple times but has not returned since. The ebrake has been working flawlessly since. Overall the car has been perfect both inside and out.
Vinny |
Originally Posted by oh0150
(Post 25320144)
My e tron is sitting at the dealer “being detailed” and prepped for delivery tomorrow afternoon. I’ll tell them to double check the steering wheel alignment, test drive for rattles and buzzes and any warning lights that may illuminate during the course of check out. Folks out there(?): any other suggestions for make ready check out? I’m not in any rush as my Juice Box has not arrived as yet although garage is wired with specified 220v NEMA outlet, and flying out of here next week on short trip. Thanks all in advance. George (Naples, FL)
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