AudiWorld Forums - Is myAudi/app failing for you?

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Is myAudi/app failing for you?

The myAudi webpage and myAudi app (that interfaces the vehicle controls and stats) has been completely unusable over there last 2 days for me. This is on top of the typical 10% failures and lagginess the app usually has. This has specifically been a problem for me trying to preheat the vehicle. There is unbelievably no way to start the preheat from the key fob so I need this to work because it's starting to get cold and snow/freeze. I can set the timers before leaving the vehicle but there is something about how the timers preheat compared to the immediate start preheat that is different and less effective, though I can't figure it out yet. It might be the ability to set the interior temp.

How's the app working for you?

Not working. Total reliability fail for Audi. Last two days, same thing.

Quote:

Originally Posted by alexlear (Post 25375664)

The myAudi webpage and myAudi app (that interfaces the vehicle controls and stats) has been completely unusable over there last 2 days for me. This is on to of the typical 10% failures and lagginess the app usually has. This has specifically been a problem for me trying to preheat the vehicle. There is unbelievably no way to start the preheat from the key fob so I need this to work because it's starting to get cold and snow/freeze. I can set the timers before leaving the vehicle but there is something about how the timers preheat compared to the immediate start preheat that is different and less effective, though I can't figure it out yet. It might be the ability to set the interior temp.

How's the app working for you?

Same problem here. The app is unable to connect to the vehicle. And several in-vehicle functions are not working (Google Earth maps, Internet radio), because it's impossible to log into myAudi account from the vehicle. It keeps telling me "Try again later". That's been happening since yesterday morning.

Same Here. The app has always been horrible and unreliable but now completely unusable. Audi definitely not a tech company.

It seems to be back now with the exception of no sync'ed driving data.

how to we apply pressure?

Audi needs to keep its promise to us, to have a functional communication system and they have failed.This is not acceptable.
How should we go about applying pressure on Audi/ VW USA to get the message to them that we have paid for their vehicles and they must keep their promise??

To access your free 1000 kwhr at electrify America charging stations, you must use MyAudi app. With the app down or even working sporadically has anyone been able to charge using the complementary free kwhrs at Electrify America charging stations.

Yes, three times out of four tries. The first try failed as it seems you need to install the Audi app before installing the EA app, assuming you have both on your phone.

MyAudi app up and running.