Audi e-tron / Q8 e-tron Discussion forums for the electric Audi e-tron SUV.

Range Problems

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Old Sep 8, 2021 | 04:41 PM
  #31  
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It is covered by warranty and I do have a loaner. I am going back to the dealer to sell it tomorrow, assuming they still want it.
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Old Sep 8, 2021 | 07:28 PM
  #32  
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Originally Posted by Larry David
It is covered by warranty and I do have a loaner. I am going back to the dealer to sell it tomorrow, assuming they still want it.
was the loaner another e-Tron? I sure hope so!
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Old Sep 8, 2021 | 07:45 PM
  #33  
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The loaner is a Q5
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Old Sep 9, 2021 | 01:43 PM
  #34  
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Audi is screwing me again. Now the dealer won’t buy my e-tron because there are bad battery cells and there is no ETA on replacement parts.

I’ve escalated to AoA, maybe they will actually buy it back now. Fingers crossed, but it’s a long process.

Just when I think I’m out, they pull me back in.
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Old Sep 9, 2021 | 02:46 PM
  #35  
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God help us all.
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Old Sep 9, 2021 | 02:47 PM
  #36  
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That's like saying they won't buy back their own car because they know it's a lemon. How original. Maybe you should have an attorney call them.
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Old Sep 16, 2021 | 11:59 AM
  #37  
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Originally Posted by Lucken2
That’s what I don’t understand. We all have essentially the same software, yet you’re having many more issues than most. I would think there’s nothing different in the software loaded in your car. Hardware issues would make more sense to me. Granted I’ve got a MY 21, but I have had virtually no issues other than the 5 minute charging cycle after the charge is complete. But even that is easily circumvented for most of us with the ‘unlock after charging’ fix discovered by a member here.
I agree if it was software we would all be seeing the same problem. It has to be a hardware issue with that particular MMI. Likely some variation in component specification that is causing the problem. They should be changing the hardware in these instances.
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Old Sep 16, 2021 | 01:25 PM
  #38  
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This is a hardware problem. Still no updates from the dealer. Almost 2 weeks and counting. I cannot submit for a buy back request without a work order and nobody can provide me one yet. Super frustrating.
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Old Sep 16, 2021 | 03:22 PM
  #39  
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You're heading past state lemon laws to going down federal Magnuson-Moss Warranty Act claim.
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Old Oct 18, 2022 | 02:48 AM
  #40  
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Default Low range

Originally Posted by Larry David
The e-tron already has a very relative low range compared to some other electric vehicles and now mine is getting worse. When I charge to 80% my e-tron says I have 88 miles of range. Based on driving data and the battery gauge dropping this does seem to be accurate. There are no errors or warning displayed. I first noticed this about 3 weeks ago. Based on the data in myAudi app I am averaging approximately ~2.3mi to 2.5mi per kwh. I should be getting way more range than this. I am going to call the dealer yet again tomorrow to see what they can do. Attached is some data from the app. Has anyone else experienced this before? I am concerned I have problems with my battery.
I identified this issue last winter , ongoing discussions with the dealership syntax have got me nowhere. During winter months 100% is 100 miles which is ridiculous given the size of the beast.
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