Audi Q8 Discussion forums for the Audi Q8 SUVs

Grill Sensors Dislodged

 
Old 04-19-2019, 07:28 AM
  #1  
AudiWorld Junior Member
Thread Starter
 
Join Date: Nov 2009
Posts: 7
Default Grill Sensors Dislodged

Not sure if anyone else has experienced this. The two front round sensors located in the black grill have become dislodged and are just hanging there behind the grill.

I took the Q8 back to the dealership for its first oil change (5,000 miles) as I don't subscribe to the 10,000 mile BS and had them look at the sensor issue. Apparently, the sensors are just force fitted into the holes in the grill and there is no way to tighten or attach them. Audi USA has been made aware of the issue and they are sending a new grill as they want to evaluate why mine has failed.

Has anyone else experienced this?
GreginNH is offline  
Old 04-19-2019, 12:45 PM
  #2  
AudiWorld Member
 
Join Date: Feb 2016
Location: N. Cal
Posts: 160
Default

It would be helpful if you could send a picture

thanks


GK12345EMAIL is offline  
Old 04-20-2019, 02:16 AM
  #3  
AudiWorld Junior Member
 
Join Date: Jan 2019
Posts: 12
Default

Originally Posted by GreginNH View Post
Not sure if anyone else has experienced this. The two front round sensors located in the black grill have become dislodged and are just hanging there behind the grill.

I took the Q8 back to the dealership for its first oil change (5,000 miles) as I don't subscribe to the 10,000 mile BS and had them look at the sensor issue. Apparently, the sensors are just force fitted into the holes in the grill and there is no way to tighten or attach them. Audi USA has been made aware of the issue and they are sending a new grill as they want to evaluate why mine has failed.

Has anyone else experienced this?
Thanks for your post. That may, in part, explain why many of us are having various problems with Driver Assistance features. I would appreciate the result of your new grill replacement.
suni is offline  
Old 04-20-2019, 03:42 AM
  #4  
AudiWorld Member
 
Join Date: Jan 2019
Posts: 104
Default

Originally Posted by suni View Post
Thanks for your post. That may, in part, explain why many of us are having various problems with Driver Assistance features. I would appreciate the result of your new grill replacement.
No, I'm thinking he's meaning the proximity sensors used for parking. Driver Assistance utilizes the radar and laser (square sensors), along with camera (from rear view mirror). If it is the round sensors, I would think that an easy fix for that would be to just put a thicker encasing around the body of the sensor so that it stays more snug within the cutout. Seems a bit much to get a whole new grill replaced, but if Audi will replace it for free, then why not.

But in response to your item about driver assistance features, I think it was said that the cause for not being able to utilize that feature is mostly due to either weather or dirt on either the radar or laser, or both, can't remember which one. But the forum can correct me if I'm wrong.
NyCAudiGuY is offline  
Old 04-20-2019, 05:26 AM
  #5  
AudiWorld Super User
 
Join Date: May 2017
Location: PA, USA
Posts: 2,260
Default

On all the other cars I can think of, there is double sided tape from the sonar sensor (the round ones) to the backside of the grille/bumper. Haven't taken a Q8 apart yet to know if that's the same
SCarGuy is online now  
Old 04-20-2019, 05:53 AM
  #6  
AudiWorld Junior Member
 
Join Date: Jan 2019
Posts: 12
Default

Originally Posted by NyCAudiGuY View Post
No, I'm thinking he's meaning the proximity sensors used for parking. Driver Assistance utilizes the radar and laser (square sensors), along with camera (from rear view mirror). If it is the round sensors, I would think that an easy fix for that would be to just put a thicker encasing around the body of the sensor so that it stays more snug within the cutout. Seems a bit much to get a whole new grill replaced, but if Audi will replace it for free, then why not.

But in response to your item about driver assistance features, I think it was said that the cause for not being able to utilize that feature is mostly due to either weather or dirt on either the radar or laser, or both, can't remember which one. But the forum can correct me if I'm wrong.
Mine and I believe other DAS flaws were not related to dirt or other obstructions.
suni is offline  
Old 04-20-2019, 09:30 PM
  #7  
AudiWorld Member
 
jrjunior31's Avatar
 
Join Date: Jul 2010
Location: Pasadena, CA
Posts: 515
Default

Originally Posted by suni View Post
Mine and I believe other DAS flaws were not related to dirt or other obstructions.
What issues do you have? I noticed my car wonít steer itself back into the lane anymore. The lane markers are white - never green on the display. Unless Iím doing something wrong I think there is an issue. It used to work when I selected the button near the garage opener in combination with the adaptive cruise control.
jrjunior31 is offline  
Old 04-21-2019, 03:40 AM
  #8  
AudiWorld Junior Member
Thread Starter
 
Join Date: Nov 2009
Posts: 7
Default

Originally Posted by NyCAudiGuY View Post
No, I'm thinking he's meaning the proximity sensors used for parking. Driver Assistance utilizes the radar and laser (square sensors), along with camera (from rear view mirror). If it is the round sensors, I would think that an easy fix for that would be to just put a thicker encasing around the body of the sensor so that it stays more snug within the cutout. Seems a bit much to get a whole new grill replaced, but if Audi will replace it for free, then why not.

But in response to your item about driver assistance features, I think it was said that the cause for not being able to utilize that feature is mostly due to either weather or dirt on either the radar or laser, or both, can't remember which one. But the forum can correct me if I'm wrong.
Yes - you are corrrect. It is the round parking sensors that are dislodged.
GreginNH is offline  
Old 04-22-2019, 12:32 PM
  #9  
AudiWorld Junior Member
Thread Starter
 
Join Date: Nov 2009
Posts: 7
Default Update on the Sensor Saga

The new grill has arrived. Apparently there are some sort of brackets that hold the sensors in place. The dealer had to take the entire bumper off to properly install the sensors and grill. The car then needs to be entirely re-calibrated to have all sensors, lasers and what ever else needs to work in unison. It should be ready tomorrow,
GreginNH is offline  
Old 04-22-2019, 12:37 PM
  #10  
AudiWorld Member
 
Join Date: Jan 2019
Posts: 104
Default

Glad to hear that they were able to fix it and you'll get your baby back. Hopefully it won't be a reoccurring issue, which I doubt.
NyCAudiGuY is offline  

Thread Tools
Search this Thread
Quick Reply: Grill Sensors Dislodged


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: