jriker1

Ordered my q8 last Tuesday. Haven't heard from my Audi specialist with any updates. Maybe there isn't one yet. At what point is the commission number available after the order is placed so I don't call them before it's available? Note the car was already scheduled to be built or something for the dealer and they modified it with my needs so supposedly supposed to be faster or something.

Thanks.

JR

LeicaNut

The commission number is available as soon as the allocation order is placed in the system. This is what the dealer modified to your specifications. It should be available now.

WGH

jriker1

Thanks for the info. I'll contact my Audi specialist as soon as I hear back from my next question or questions.

I know when I contact them I'm supposed to ask for the commission number, however I heard two other things.

1. Some kind of sheet you can get with all the various dates they are projecting for your build.
2. Some kind of program they can sign me up for that will send me status updates as my car goes thru it's build and shipping.

What are these called so I can reference them intelligently?

Thanks.

JR

LeicaNut

The commission number sheet has those estimated dates listed which they can print for you. Audi may build the car sooner or delay the shipment. Usually you will get the car sooner than the estimated delivery date to the dealer. My car arrived two weeks earlier. Pre-sold cars go through the port quicker than unsold cars.
The Audi Specialist registers you to get status updates delivered to your e-mail. Not very informative, unfortunately.

jriker1

So I asked my Audi Specialist for the commission number as well as the build sheet. Plus to be added to the email notification.

They responded that they will add me to the email notification list, didn't provide me the commission number, didn't even acknowledge it, and said the build sheet doesn't become available until it hits the port. Is this true, and if not what would be the benefit to the sales guy by not giving me this detail?

Thanks.

JR

Cadx6

The “Owner in Waiting” emails are useless. If you even get them, they don’t give any accurate or useful information.
If the dealer has an allocation & your order has actually been accepted by the factory you should be able to get the Comm #. Tell them you want a complete printout showing predicted ETAs. In fairness to them, this early in the process there won’t be a lot of information available.
The most accurate estimate of when your car will arrive is after it gets to Emden & a vessel has been assigned (shown on the Comm report). Then you can track the ship to whichever port serves your area.

angrypengu

Threaten to cancel the order? (hopefully your purchase had a subject clause - I always make sure mine do)

Seems like you came across a douchebag.

LeicaNut

I agree the e-mail is useless. The commission number and build sheet are available as soon as the factory accepts the order. The final build sheet/mulroney is not available until the car hits the port.
If the Audi Specialist is cagey, the dealer may not have an allocation yet.

jriker1

So although no commission number, I just got my second note that my custom Q8 is on it's way to Emden. Not sure if I'll get another email when it actually ships as heard you can figure out the ship it's on, however how long does it usually take to get to the states and then how long until someone calls and says the car is at the dealer (Chicago)?

Thanks.

JR

LeicaNut

Usually 2 weeks on the water. Depending whether there is a stop in Halifax. East Coast Ports are Davisville, RI, Jacksonville, FL and Houston TX. Don't know which port services Chicago dealers. Ballpark time is about 4 to 6 weeks til delivery.