Apple CarPlay
I went to have the update to add CarPlay to my R8. It's a mess. They have to sort it out. It quits.I can't use Siri to make a call. If anyone has had success, it would be interesting to know.
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Is your phone up to date? Try a different cable or USB port? Do you have another phone you can try and see if it still has issues?
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I've been sooooo waiting for this to be added. It's so bizarre than most R8's had CarPlay, and then suddenly it was removed. I was told it was because the review camera didn't display quickly enough to meet government requirement. That seemed like an easy software fix. Now here we are 6 months later. I know for a fact CarPlay works find in earlier build R8s, so why not the later builds? I was really looking forward to adding this to my R8, but now you have me concerned. FYI...when I contacted Audi North America about my dissatisfaction of CarPlay not included with my R8 (a standard feature advertised) they send multiple emails to follow up...and $500 worth of Audi swag. I was pretty impressed.
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Originally Posted by Wuplur
(Post 25332122)
Is your phone up to date? Try a different cable or USB port? Do you have another phone you can try and see if it still has issues?
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Originally Posted by farmerjones
(Post 25332563)
I've been sooooo waiting for this to be added. It's so bizarre than most R8's had CarPlay, and then suddenly it was removed. I was told it was because the review camera didn't display quickly enough to meet government requirement. That seemed like an easy software fix. Now here we are 6 months later. I know for a fact CarPlay works find in earlier build R8s, so why not the later builds? I was really looking forward to adding this to my R8, but now you have me concerned. FYI...when I contacted Audi North America about my dissatisfaction of CarPlay not included with my R8 (a standard feature advertised) they send multiple emails to follow up...and $500 worth of Audi swag. I was pretty impressed.
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For what it's worth, I just received this email from Audi today.
"We have confirmed issue regarding Apple Carplay for 2019 TT & R8. The screen would intermittently black out and the issue appears to rely from Audi MMI software not Apple SW, but this is not official and is still pending analysis from Audi AG. If there is a customer complaint regarding this, please have customer press the parking aid button twice when stopped and the condition should go away for the entire drive cycle. I am sending this message to advise Dealers this is an issue and a TSB will be created to prevent any wasted time with diagnoses and/or replacement of hardware." |
Originally Posted by Wuplur
(Post 25334376)
For what it's worth, I just received this email from Audi today.
"We have confirmed issue regarding Apple Carplay for 2019 TT & R8. The screen would intermittently black out and the issue appears to rely from Audi MMI software not Apple SW, but this is not official and is still pending analysis from Audi AG. If there is a customer complaint regarding this, please have customer press the parking aid button twice when stopped and the condition should go away for the entire drive cycle. I am sending this message to advise Dealers this is an issue and a TSB will be created to prevent any wasted time with diagnoses and/or replacement of hardware." |
Originally Posted by Wuplur
(Post 25334376)
For what it's worth, I just received this email from Audi today.
"We have confirmed issue regarding Apple Carplay for 2019 TT & R8. The screen would intermittently black out and the issue appears to rely from Audi MMI software not Apple SW, but this is not official and is still pending analysis from Audi AG. If there is a customer complaint regarding this, please have customer press the parking aid button twice when stopped and the condition should go away for the entire drive cycle. I am sending this message to advise Dealers this is an issue and a TSB will be created to prevent any wasted time with diagnoses and/or replacement of hardware." |
Originally Posted by Wuplur
(Post 25334376)
For what it's worth, I just received this email from Audi today.
"We have confirmed issue regarding Apple Carplay for 2019 TT & R8. The screen would intermittently black out and the issue appears to rely from Audi MMI software not Apple SW, but this is not official and is still pending analysis from Audi AG. If there is a customer complaint regarding this, please have customer press the parking aid button twice when stopped and the condition should go away for the entire drive cycle. I am sending this message to advise Dealers this is an issue and a TSB will be created to prevent any wasted time with diagnoses and/or replacement of hardware." We are indeed having this issue in all 2019 TTs, it applies to Apple Carplay as well as to Android Auto, most of us have not been very successful in having dealers report this major glitch, and apparently Audi TAC (Technical Assistance Center) is giving us the walk-around, so frustrating... If you care to look, this is a thread related to this issue: 2019 TTRS - Carplay - screen goes blank |
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