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Exchange New Car Sales


Old 12-16-2013, 07:22 AM
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Default Exchange New Car Sales

Does anyone have any experience with the on/off post ENCS? We received delivery of our Q5 in October, but I wanted to know if all the same things apply over here in Germany. Such as, does the sirius subscription start when we get to the States, what about any warranty work or the free 5k check up?
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Old 12-29-2013, 02:48 AM
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Join Date: Jun 2013
Location: Vicenza, Italy
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I took ownership back in July through Auto Exchange, not ENCS. Here in Italy ENCS only deals with Ford, Chevy, and Dodge. I seriously doubt that our Sirius/XM subscription will be valid once we get back to the states but I think we could make a good argument to them and they may honor it. I don't know where you're at in Germany, but here we have two Audi dealerships that will handle any warranty work and give us the 5K maintenance/check up for free. Your salesman should be able to provide you the info for your area.

Do you have the MMI Navigation system? Have you had it switched out to allow you to use it while in Europe? There is a place in Ramstein that will do it for around 300 euro. I'll get the exact address after the holidays if you're interested.
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